Slingplayer Remote Won't Control My Device, But I Can See Video; I Can't See My Slingbox In The Slingbox Directory/My Security Or Firewall Software Keeps Popping Up An Alert; I Can't Get Remote Viewing To Work - Sling Media SlingPlayer User Manual

SlingPlayer Remote won't control my device, but I can see video

Your IR emitter may not be positioned so that it can signal your device's infrared
sensor. Use a flashlight to locate the infrared sensor on your cable/satellite box or DVR.
The infrared sensor is on the front of your device, usually behind a dark, sometimes
reddish plastic window. If you don't see the sensor, shine a flashlight through the
window and look for a small bulb similar to the one on the end of the emitters.
I can't see my Slingbox in the Slingbox Directory/
My security or firewall software keeps popping up an alert
To modify the firewall built in to Mac OS X to allow your Slingbox to be found and used:
1.
Choose System Preferences from the Apple menu.
2.
In System Preferences, click Sharing.
3.
Click the Firewall tab. (In order to change the settings here, you may be
required to click the padlock at the bottom of the window and authenticate
with an Administrator's password).
4.
Click Advanced and then deselect Block UDP Traffic, if it's checked.
If you have an additional firewall product from another company, see the
documentation that came with it for more information.

I can't get remote viewing to work

To view your Slingbox remotely (outside of your home network) you need to open a
port on your router. During the Setup Assistant, if you selected "Fully-Automatic
UPnP" mode, the software attempts to open a port on your router automatically. If you
were unable to use Automatic mode or you selected Manual mode, you must open a
port on your home router prior to activating remote viewing. Read below for
troubleshooting tips.
The final step of the Setup Assistant is a test that verifies remote viewing is properly
configured.
If this test fails, you can:
•
Try again using the current router settings
This is the best first step to solve the problem. Occasionally the Setup
Assistant does not receive confirmation from Slingbox Finder in sufficient
time to complete the test (possibly due to Internet traffic, local network
congestion, or certain router makes/models). Before making any changes,
you should click Try Again once.
The emitter
The infrared sensor
Troubleshooting • Page 60