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ADTRAN Express 3000 Configuration And Troubleshooting Manual
ADTRAN Express 3000 Configuration And Troubleshooting Manual

ADTRAN Express 3000 Configuration And Troubleshooting Manual

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Express 3000
Express 3000
Express 3000
Express 3000
Configuration and Troubleshooting Guide
Before you begin...
Tools Required (for PC installations)
• DB-25 (25-pin) male to DB-9 (9-pin) female straight-through serial cable.
• USB to DB-25 (25-pin) male serial adapter cable (optional - necessary if a
standard serial interface is not available)
Ordering ISDN
The following ISDN packages are recommended by the industry for most home office/small business applications:
EZ-ISDN 1 (Capability Package U)
EZ-ISDN 1A (Capability Package V)
Generic Data S (if EZ-ISDN is not available)
Use the above information when ordering your ISDN line from the telephone company to ensure the line is set up properly. Refer to the ISDN Feature Table for more details. For more
information regarding ordering ISDN, see the Ordering ISDN Service User Guide (ADTRAN document number 60000.015-8) or contact the telephone company for alternative line
configurations.
PC Version
1
2
MacIntosh Version
1
DB-25 to 8-pin MAC
serial cable
3
(for Internet Access)
1. Hardware Installation
3
Phone
Macintosh
back panel
8-pin MAC to USB
2
cable adapter
4
Phone
61203153L2-13D
Tools Required (for MacIntosh installations)
• USB to serial adapter, such as the Keyspan brand
• DB-25 (25-pin) male to appropriate MacIntosh interface (interfaces vary depending
on model) serial cable
1.
With the computer's power off, connect the EIA-232 port on the Express 3000 to an
available serial port on the computer. You will need to provide a DB-25 (25-pin) male
to DB-9 (9-pin) female straight-through serial cable, if one is not shipped by your
supplier.
2.
Plug the Express 3000's AC power cord into the port labeled PWR. Plug the other
end into a 120 VAC electrical outlet. The Express 3000 is now powered on.
3.
Plug the RJ-45 connector (large end) of the RJ-45 to RJ-11 telephone cable into the
jack labeled ISDN on the rear of the Express 3000.
4.
Plug the RJ-11 connector (small end) of the RJ-45 to RJ-11 telephone cable into the
ISDN telephone wall jack.
Please consider protecting your equipment from lightning and transient voltage by
4
using a surge protector on the power line. Damages caused by power surges are
not covered under the ADTRAN Warranty agreement.
5.
Proceed to Express Configuration Software Installation on page 2.
MacIntosh computers no longer come standard with serial ports and require the
use of a USB to serial adapter for operation with the Express 3000. To utilize both
B channels on your ISDN link, purchase an adapter that supports speeds of at least
115.2 kbps. (For example, Keyspan offers a high-speed USB to serial adapter.)
1.
With the computer's power off, connect the EIA-232 port on the Express 3000 to an
available serial port on the USB to serial adapter (adapter not provided with
shipment). You will need to provide a DB-25 (25-pin) male to DB-9 (9-pin) female
straight-through serial cable, if one is not shipped by your supplier.
2.
Connect the USB end of the USB to serial adapter to an available USB port on the
Mac.
3.
Plug the Express 3000's AC power cord into the port labeled PWR. Plug the other
end into a 120 VAC electrical outlet. The Express 3000 is now powered on.
4.
Plug the RJ-45 connector (large end) of the RJ-45 to RJ-11 telephone cable into the
jack labeled ISDN on the rear of the Express 3000.
5.
Plug the RJ-11 connector (small end) of the RJ-45 to RJ-11 telephone cable into the
ISDN telephone wall jack.
5
Please consider protecting your equipment from lightning and transient voltage by
using a surge protector on the power line. Damages caused by power surges are
not covered under the ADTRAN Warranty agreement.
6.
Proceed to Express Configuration Software Installation on page 2.
1
March 2003

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Summary of Contents for ADTRAN Express 3000

  • Page 1 Use the above information when ordering your ISDN line from the telephone company to ensure the line is set up properly. Refer to the ISDN Feature Table for more details. For more information regarding ordering ISDN, see the Ordering ISDN Service User Guide (ADTRAN document number 60000.015-8) or contact the telephone company for alternative line configurations.
  • Page 2 B1, B2 (Additional Call Offering) When the unit is properly configured, the PWR/Line LED will be solid green (not blinking). If your LED is not solid after 2 minutes, refer to the Express 3000 Call Waiting Troubleshooting Guide for more help.
  • Page 3 HONE AND ODEM PTIONS ODEMS Enter DNS numbers on this page (if necessary). Please consult with your Internet Select the ADTRAN Express 3000 Plug and Play and click P ROPERTIES Service Provider for assistance with these settings. Select the A tab.
  • Page 4: Troubleshooting

    YMPTOM unable to locate the Express 3000. Note: If the Express 3000 has an active data call, the unit will not be available through 1. Connect the Express 3000 to a different electrical outlet. the ADTRAN Express Configuration software or Windows Device Manager.
  • Page 5 (refer to Remote Access Settings on page 3 for more details). solid green. Note: If the Express 3000 has an active data call, the unit will not be available through the ADTRAN Express Configuration software or Windows Device Manager.
  • Page 6: Contact Information

    7. Contact Information Internet: www.adtran.com Pre-Sales Support: application.engineer@adtran.com 901 Explorer Boulevard (800) 615-1176 P.O. Box 140000 Huntsville, AL 35814-4000 (256)963-8000 Post-Sales Support: support@adtran.com (888) 4ADTRAN Monday through Friday 7AM to 10 PM CT -- $19.95 Saturday 8AM to 5 PM CT -- $29.95...