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Guarantee certificate (UK)
Guarantee certificate (UK)
Without prejudice to any claim the user (cus-
tomer) may have in relation to the dealer or
retailer, the customer shall be granted a
manufacturer's Guarantee under the condi-
tions set out below:
• In the case of new devices and their com-
ponents exhibiting defects resulting from
manufacturing and/or material faults with-
in 24 months of purchase, Siemens shall,
at its own option and free of charge, either
replace the device with another device re-
flecting the current state of the art, or re-
pair the said device. In respect of parts
subject to wear and tear (including but not
limited to, batteries, keypads, casings,
small parts on casings, protective cover-
ings where included in the scope of deliv-
ery), this warranty shall be valid for six
months from the date of purchase.
• This Guarantee shall be invalid if the de-
vice defect is attributable to improper
treatment and/or failure to comply with in-
formation contained in the user manuals.
• This Guarantee shall not apply to or ex-
tend to services performed by the author-
ised dealer or the customer themselves
(e.g. installation, configuration, software
downloads). User manuals and any soft-
ware supplied on a separate data medi-
um shall be excluded from the
Guarantee.
• The purchase receipt, together with the
date of purchase, shall be required as ev-
idence for invoking the Guarantee.
Claims under the Guarantee must be
submitted within two months of the Guar-
antee default becoming evident.
• Ownership of devices or components re-
placed by and returned to Siemens shall
vest in Siemens.
• This Guarantee shall apply to new devices
purchased in the European Union. For
Products sold in the United Kingdom the
Guarantee is issued by Siemens plc,
Siemens House, Oldbury, Bracknell,
Berkshire, RG12 8FZ.
• Any other claims resulting out of or in con-
nection with the device shall be excluded
from this Guarantee. Nothing in this
Guarantee shall attempt to limit or ex-
clude a Customers Statutory Rights, nor
the manufacturer's liability for death or
personal injury resulting from its negli-
gence.
• The duration of the Guarantee shall not
be extended by services rendered under
the terms of the Guarantee.
• Insofar as no Guarantee default exists,
Siemens reserves the right to charge the
customer for replacement or repair.
• The above provisions does not imply a
change in the burden of proof to the detri-
ment of the customer.
To invoke this Guarantee, please contact
our online support on the Internet
www.siemens.com/
mobilephonescustomercare
or the Siemens telephone service. The rele-
vant number is to be found in the accompa-
nying user guide.
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