Siemens C62 User Manual page 49

48
Problem
Message cannot be
sent.
EMS pictures and
sounds not displayed
at destination phone.
No Internet access
possible.
PIN error/
PIN2 error.
Service provider
code error.
Too few/too many
menu entries.
Charge counter does
not work.
Damage
Severe shock.
Phone became wet.
Reset all settings to factory default (see also page 41):
Questions & Answers
Possible causes
Service provider does not support
this service.
Phone number of the service centre
is not set or it is wrong.
SIM card contract does not support
this service.
Service centre too busy.
Recipient does not have a compati-
ble phone.
Destination phone does not support
the EMS standard.
Incorrect WAP profile set, or wrong
or incomplete settings.
Three wrong entries.
No authorisation for this service.
Functions may have been added or
removed by your service provider via
the SIM card.
Charge pulse is not transmitted.
Remove battery and SIM and insert them again. Do not dismantle the phone!
Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry
connector contacts thoroughly. Set phone to vertical position in air flow. Do not dis-
mantle the phone!
Possible solution
Contact your service provider.
Set service centre (page 31).
Contact your service provider.
Repeat message.
Check.
Check settings or ask your service provider
if necessary.
Enter the PUK (MASTER PIN) supplied
with the SIM card according to the instruc-
tions. If the PUK (MASTER PIN) has been
lost, please contact your service provider.
Contact your service provider.
Check with your service provider.
Contact your service provider.
A
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