PETKIT Fresh Element Mini Pro - Smart Pet Feeder Manual

DEVICE SETUP

Please read the User Manual carefully before using the product and keep it properly.

Installing the batteries

(batteries sold separately)

(*Before installing batteries, make sure there is no food in the food storage container).

1. Remove the screws and slide off the battery cover on the bottom of the device.
2. Install 5 AA batteries in the battery compartment. (make sure they are installed with the correct orientation)
3. Slide the cover back into place and tighten down screws.
   *We strongly recommend replacing the batteries before leaving on a trip for an extended period of time. Make sure to replace batteries when they are low on power. (Use alkaline batteries only)

Connect power adapter

Take the power adapter out of the food storage container, and plug it into the power adapter port on the bottom of the main device.

Bottom of the device

Setting up the main device

1. Please set the device on a flat, even surface.
2. Place the food bowl on the bottom section of the device. The magnetic sensors will allow it to snap it into place once it is in the correct position. (Please see the illustration above)

OPENING LID AND ADDING FOOD

Open the lid

Hold down the "Open Lid" button and lift it up the lid.(You can scan the QR code below for further instructions on how to open the lid)

How to open the lid

Add cat food

1. Add dry cat food. (Please do not exceed the MAX line)
2. Close the lid. *Sizes for cat food should be between 5mm and 12mm.

Insert a desiccant packet

Lay the cover flat and open the compartment for the moisture-absorbent material. Stir the bag of moisture-absorbent material until it is spread evenly in the compartment, then close the compartment cover.

Connect using the APP

Download the "PETKIT" app from App Store or Play Store。Enter Home Page of the App- Click"+" on the right of "Device Lists" and add a device correspondingly. Follow the prompts to connect your device.

Scan QR Code to download the "PETKIT" App

LIST OF PARTS

*Before setting up your device, please make sure you have all the necessary parts. (This product does not come with batteries or a screwdriver. You will need to purchase these separately.)

PRODUCT SUMMARY

Wifi indication light
Connecting to internet (quick blinking)
Not connected to the internet (slow blinking)
Connected to internet (constant light)

Food level indication light
Adequate (no light)
Low (constant light)
Unknown problem (blinking)

Food outlet door
The food outlet door will open automatically when dispensing food
The opening will close automatically when finished dispensing food

"Open Lid" button
Hold down the "Open Lid" button

Lid
After opening, pour in dry pet food

Button to dispense food manually
Hold down to dispense food
Let go to stop dispensing food

*Note: In order to provide the best product, we will be implementing periodic product enhancements. If the illustrations do not match what you see on the device, please refer to the device as standard.

Stopper gate
Works together with the propeller. Can be used with different sized pebbles of dry food.

Silicone food mixer paddles
Mixes food Used to ensure an even distribution Prevents blockages

Propeller
Soft material, prevents blockages

Bottom of the device

Battery cover
You can install 5 AA batteries
The batteries can provide emergency power when electricity has been cut

Power adapter port
Attach the power adapter

Top of the device

Desiccant compartment
Insert a desiccant packet

Wi-fi setup button
Press the button for 5 seconds. When the light begins blinking quickly, you can connect the device to your phone.

Food storage container
Capacity: 2.8 L
Can hold up to 1.5 KG of pet food

PRODUCT USAGE

Manual feeding

Hold down the manual feeding button. The food outlet door will open and dispense food. Let go of the button, and the food outlet door will close and cease dispensing food.

Feeding remotely using the APP

You can dispense food in real time or set times for food to be dispensed via remote control of Petkit App.

Scan the QR code to view a video on how to connect to your device using wifi.

INDICATION LIGHT INSTRUCTIONS

CLEANING GUIDE

1. Open the top lid, remove the food storage container. Pull out the food bowl set and separate the stainless steel food bowl from the food bowl support.
2. One by one, clean the food storage container (including the propeller blades), the stainless steel food bowl, and the bowl support. We recommend using an appropriate cleaning agent and rinsing clean.
   *Be aware that the exterior of the main device should not get wet.
   
3. Once washing is complete and the parts have air dried, install them back into the main device one at a time.

*When putting the food storage container back in, lightly screw the food mixer back into the food storage container until the container is fully secured in the main device.

TROUBLESHOOTING

Friendly reminder: If there is a problem with the indication light (it doesn't turn on), or if you iare unable to dispense food manually, please first check the App settings, or try unplug and plug back the device again.

Note: For troubleshooting for other problems, as well as everyday maintenance information, please refer to the prompts in the App.

FAQ

The Feeder Mini has lost its internet connection
That the Feeder loses connection to your home's router will cause the device get offline. Possible causes for this problem include:

1. Electricity has gone out in your home. If it happens, your router will not work and your Feeder will switch to battery power. If there are no batteries installed, then your device will cease working until power is restored. Before the batteries die, the Feeder will operate normally. However, the App will be unable to connect to your device. Records of feeding during this time will be labeled as "unknown". (Note: once the internet connection is restored, you will only be able to update a maximum of 10 feeding records, and during this time you will be unable to adjust the feeding schedule.)
2. The internet connection has been interrupted in your home (this could be due to reasons such as your internet provider cutting internet service to your home). During this time, the Feeder will continue to operate normally, however, the App will be unable to connect to your device. Records of feeding during this time will be labeled as "unknown".
   ( Note: once the internet connection is restored, you will only be able to update a maximum of 10 feeding records, and during this time you will be unable to adjust the feeding schedule.)

The Feeder Mini is not dispensing food properly:
In order to dispense food on a specific schedule, the feeder dispenses a set amount of food each serving. Each serving is approximately 5g. The actual weight of each serving may vary depending on the type of food, the size of each pebble, and the density of the food. When the food storage container is full, each serving is relatively consistent in weight. In most cases, you can adjust the amount dispensed in your settings. When the food level is low, the portion size may shrink. Please make sure there is always enough food in the food storage container.

MESSAGE TO OUR VALUED CUSTOMERS

• Thank you for choosing to purchase the PETKIT Smart Feeder Mini. PETKIT works hard to make a better life for you and your pets through the implementation of science and technology. · Before using, please carefully read the User Manual for this device. Installing and using this device means you have read and accepted the safety guidelines listed below.
• PETKIT is not responsible, nor does it accept any legal responsibility, for any accidents or losses caused by improper use of this device.
• PETKIT reserves the rights to interpret and modify this notice.

HOW TO USE SAFELY

* Not respecting or abiding by the following guidelines may result in device malfunction or other unexpected accidents.

• Only install and use the device as instructed in the User Manual.
• This device is not recommended for pets younger than 3 months.
• Please only use indoors.
• This device operates under low voltage, however it may still lose power if pets chew on the power cable. Please make sure pets do not chew on the cord.
• Only use the original power adapter. Otherwise, you may damage the device or cause a risk to safety.
• Please make sure the device is placed on a level surface. Do not overturn the device, or it may not function properly.
• Only put dry pet food into the food storage container, or the device will not function properly, and it may even endanger the safety of the pet.
• In order to prevent your pet from overturning this device, we recommend placing it in a corner or against a wall.
• When dispensing food, please do not obstruct the dispenser opening.
• The main body of the device should not get wet.
• If you plan on leaving this device unused and unmoved for long periods of time, please remove any batteries and unplug the power cable.
• Children should only be allowed to operate this device under the supervision of an adult. · In order to avoid unnecessary damage or injury, only repair technicians should be allowed to repair this device.
• If you plan on being away from the device for an extended period of time, please make sure that the batteries installed in the device have sufficient charge (this device only used alkaline batteries).
• If you encounter any problems operating this device, please contact customer service.

BASIC SPECIFICATIONS

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and;
2. this device must accept any interference received, including interference that may cause undesired operation.

FCC warning:
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download PETKIT Fresh Element Mini Pro - Smart Pet Feeder Manual