Dreametech Dreame H11 - Wet and Dry Vacuum Manual

THANK YOU

FOR PURCHASING THIS DREAME WET AND DRY VACUUM.
Please read this manual carefully before use and retain it for future reference.

Product Overview

Packing List

Note: The images in this manual are for illustrative purposes only. The actual product may differ.

Vacuum

Roller Brush Assembly

Charging Base

Display Screen

Clean Water Tank

Blinking orange: clean water tank empty

Dirty Water Tank

Blinking red: dirty water tank full
dirty water tank not installed

Battery Level Indicator

• Green: battery level > 20%
• Orange: battery level ≤ 20%

Voice Prompt Button

Voice Prompt Button

• Press briefly to activate voice prompt or adjust the
• Press and hold for 3 volume seconds to switch between languages

Installation

Charging Base Installation

Install the accessory holder into the charging base as indicated.

Vacuum Installation Diagram

Insert the end of the handle assembly vertically into the port on the top of the vacuum as indicated, you will feel it click in place.

Note: To disassemble the handle, please use a hard object to reach into the hole on the back of the vacuum to press the contacts, and at the same time pull the handle upwards.

Charging

Note: Fully charge the vacuum before using it for the first time.

1. Place the charging base on the level ground against a wall. Connect one end of the power adapter to the charging base and another end to a home socket.
2. Place the vacuum on the charging base, the on the screen lights up to indicate the charging status. The number on the display screen represents the current battery level in a percentage during charging. When the number is at 100, the battery is fully charged. Once the vacuum is fully charged, the indicator will turn off after 10 seconds.

Note: No operation for 15 minutes after being fully charged, the vacuum begins sleeping.

How to Use

Fill the Clean Water Tank

1. Press the clean water tank release button and pull the tank outward to remove it.
   
2. Open the tank cover and add enough clean water to the clean water tank.
   
3. Tightly close the tank cover after the water has been added.
   
   
4. Install the clean water tank into the main body until you hear a click.
   

Start Cleaning

The vacuum is equipped with an upright/tilt switch. Please use it at an angle after turning it on.
Short press the to power on and the vacuum starts cleaning. Press again to stop working.

Note: When the vacuum is working, do not lift it up and down or move it, and do not tilt the vacuum to one side or lay it flat to protect against the dirty water back into the vacuum.

Do not recline the vacuum more than 140° to protect against water leakage.

Switch Suction Level

The vacuum is powered on by default in Standard mode. You can press the suction level button to enter the Turbo mode according to actual needs.

Care & Maintenance

Tips:

1. Make sure the vacuum is unplugged in and not working.
2. Parts need to be replaced if necessary. Please use the parts designated by the original factory to avoid damage to the product due to unsuitability.
3. If the vacuum is not used for an extended period, fully charge it, unplug its charger, and store it in a cool, low-humidity environment away from direct sunlight. To avoid over-discharge of the battery, recharge the vacuum at least once every 3 months.

One-Click Self-Cleaning

* The self-cleaning function can be enabled only when the vacuum is charged and the battery level is more than 10%.

1. Place the vacuum upright on the charging base after designated cleanups and make sure the clean water tank is full.
2. Press the self-cleaning button on the top of the handle briefly, the self-cleaning indicator lights up on the screen and the self-cleaning starts.
3. The vacuum will continue to recharge after the self-cleaning is finished. self-cleaning function. Please fill the clean water tank and empty the dirty water tank before activation, and this function can be activated only when the vacuum is charged and the battery level is more than 30%.

Note:

• If the deep self-cleaning is needed, press and hold the button to activate the deep self-cleaning function. Please fill the clean water tank and empty the dirty water tank before activation, and this function can be activated only when the vacuum is charged and the battery level is more than 30%.
• After self-cleaning is completed, clean the dirty water tank in time. If there are residual stains on the base, please clean up the base in time.

Clean the Roller Brush Cover

* Clean it as needed.

1. As shown in the figure, press the roller brush cover release buttons on both sides outward to remove the roller brush cover.
   
   
2. Rinse the roller brush cover with clean water until it is clean.
   
3. The cover must be thoroughly dried before use.
   
4. Align the brush cover with the right slot on the vacuum and press the cover down until you hear a click.
   

Clean the Roller Brush

* Clean it as needed, it is recommended to replace it every 3 to 6 months.

1. Pull up the left handle of the roller brush and take it out.
   
2. Use the included cleaning brush to remove hairs and debris that get stuck in the roller brush and rinse it with clean water. The roller brush must be thoroughly dried before use.
   
   
3. Wipe the dust from the dust intake with a dry cloth or paper towel. Never rinse it with water.
   
   
4. After cleaning is completed, align the right end of the roller brush with the right slot on the vacuum and push the left end into the left slot on the vacuum until it clicks into place.
   

Clean the Dirty Water Tank

* It is recommended to empty the dirty water tank after each use, and before and after the self-cleaning function is enabled.

1. Press the dirty water tank release button and pull it out as indicated.
   
   
2. Hold the tank with one hand and pull up the tank cover with another hand to pour out the dirty water.
   
   
3. Rinse the tank and tank cover with clean water. Clean the inner wall of the tank with the included cleaning brush.
   
4. After the cleaning is completed, close the tank cover, snap the bottom of the tank into the support position of the vacuum, and gently push the tank until you hear a click.
   

Clean the Filter

* It is recommended to clean it after each use and replace it every 3 to 6 months.

1. Remove the filter from the top of the dirty water tank.
   
2. Rinse the filter with clean water. dirty water tank. Thoroughly dry it before re-installing it.
   

Clean the Tube

Remove the dirty water tank, wipe it with a damp cloth to clean up the dirt in the tube before use.

FAQ

Troubleshooting

If the vacuum is not working properly, the screen display will show an error message.
Please refer to the troubleshooting table to find your solution.

Error Icon	Possible Cause		Solution
	Clean water tank empty		Fill the clean water tank.
	Dirty water tank not installed		Install the dirty water tank.
	Dirty water tank full		Empty the dirty water tank.
	Roller brush stuck		Clean the roller brush with the included cleaning brush.
	Roller brush not installed		Install the roller brush.
	Tube blocked		Check whether the filter is clogged.
			Refer to the maintenance manual [Clean the Tube] section.
Troubleshooting Code	Possible Cause		Solution
E1/EE/EF	Motor error		Please contact customer service.
E2/E3/E7/E8/E9	Battery failure		Please contact customer service.
E4/E5	Power adapter incompatible		Please use the original power adapter, or contact customer service.
E6	Battery overheating		Wait until the battery's temperature returns normal, then continue to use the vacuum.

Specifications

Vacuum
Model	VWV7	Charging Time	Approx. 3 hours
Rated Voltage	21.6 V	Charging Voltage	26 V
Rated Power	170 W	Rated Capacity	2300 mAh
Nominal Capacity	2500 mAh	Dirty Water Tank Capacity	500 mL
Clean Water Tank Capacity	900 mL
Power Adapter
Model	YLS0251B-E260090 (EU) / YLS0251A-A260090 (AU)	Average Active Efficiency	87.28%
Input	100-240 V ~ 50/60 Hz 0.8 A Max	Efficiency at Low Load (10%)	79.74%
Output	26 V 0.9 A	No-Load Power Consumption	0.08 W

• This product contains batteries that can only be replaced by qualified technicians or after-sales service.
• This product contains batteries that are non-replaceable.
• The lithium-ion battery pack contains substances that are hazardous to the environment. Before disposing of the vacuum, please follow the below instructions:
  • Before removing the battery, disconnect the power and run out the battery as much as possible, then remove the bottom cover of the device by unscrewing the screws.
  • Disconnect the terminals to remove the battery. To avoid the risk of hazard, do not damage the battery cover.
  • Then discard, or recycle the battery in accordance with local laws and regulations of the country or region it is used in.

WEEE Information

All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.

Registration Quick Start

Welcome to register a Dreame account by scaning the QR code.

With it you are obtaining a high quality product that is engineered for optimal performance.
If you have any questions on the product, please contact us: aftersales@dreame.tech.

Documents / Resources

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