Advertisement
Welcome to register a Dreame account by scaning the QR code. You are available for the User Manual and Special Offers.
With it you are obtaining a high quality product that is engineered for optimal performance.
If you have any questions on the product, please contact us: aftersales@dreame.tech.
Note: The images in this manual are for illustrative purposes only. The actual product may differ.
Voice Prompt Button
Install the accessory holder into the charging base as indicated.
Insert the end of the handle assembly vertically into the port on the top of the vacuum as indicated, you will feel it click in place.
Note: To disassemble the handle, please use a hard object to reach into the hole on the back of the vacuum to press the contacts, and at the same time pull the handle upwards.
Note: Fully charge the vacuum before using it for the first time.
The vacuum is equipped with an upright/tilt switch. Please use it at an angle after turning it on.
Short press the to power on and the vacuum starts cleaning. Press
again to stop working.
Note: When the vacuum is working, do not lift it up and down or move it, and do not tilt the vacuum to one side or lay it flat to protect against the dirty water back into the vacuum.
Do not recline the vacuum more than 140° to protect against water leakage.
The vacuum is powered on by default in Auto mode, you can switch to the Water Absorption mode according to actual needs.
Auto Mode: The vacuum will adjust the suction power according to the stains on the ground.
Water Absorption Mode: If there is water on the ground, the water absorption mode can be selected to clean it up.
Tips:
* The self-cleaning function can be enabled only when the vacuum is charged and the battery level is more than 10%.
* Clean it as needed.
* Clean it as needed, it is recommended to replace it every 3 to 6 months.
* It is recommended to empty the dirty water tank after each use, and before and after the self-cleaning function is enabled.
* It is recommended to clean it after each use and replace it every 3 to 6 months.
Remove the dirty water tank, wipe it with a damp cloth to clean up the dirt in the tube before use.
Error | Possible Cause | Solution |
The vacuum does not work. | The handle assembly has not been installed in place. | Reinstall the handle assembly. |
The vacuum is out of battery or low on power. | Fully charge the vacuum, then continue to use it. | |
The vacuum is upright. | Recline the vacuum. | |
The roller brush has not been installed in place, or the roller brush is stuck. | Reinstall or clean the roller brush. | |
The dirty water tank has not been installed in place. | Reinstall the dirty water tank. | |
The dirty water tank is full. | Empty the dirty water tank. | |
Weak suction force. | The filter is clogged. | Clean the filter. |
The roller brush cover, filter, and clean water tank have not been installed in place. | Make sure the parts have been installed in place before use. | |
The roller brush is entangled by hairs. | Refer to the maintenance manual [Clean the Roller Brush] section. | |
There are some foreign objects in the tube or the tube is blocked. | Clean the tube. | |
The motor is making a strange noise. | Too much dirty water in the dirty water tank. | Empty the dirty water tank. |
The main suction opening is blocked. | Clear any blockage in the main suction opening. | |
The battery status indicator does not light up while charging. | The power adapter is not plugged into the electrical outlet. | Make sure the power adapter is plugged in properly. |
The power adapter is not connected to the charging base properly. | Make sure they are connected properly. | |
The battery status indicator does not light up while charging. | The charging base is not connected to the vacuum properly. | Make sure the vacuum is in place. |
No water flow comes out of the vacuum. | The clean water tank has not been installed in place, or the clean water tank is empty. | Reinstall or fill the clean water tank. |
Water leakage from the top of the dirty water tank. | A collision or a sharp pull causes water to enter the motor. | Move gently back and forth when the vacuum is turned on. |
The filter is not completely dry after being cleaned. | Thoroughly dry the filter before use. | |
Self-cleaning failed. | The roller brush may be jammed by large particles. | Open the brush cover to check and clean the roller brush. |
The vacuum is not being charged. | Make sure the vacuum is charged before activating the self-cleaning function. | |
The self-cleaning cannot be started if the battery level is less than 10%. | The self-cleaning function can be enabled only when the vacuum is charged and the battery level is more than 10%. | |
The dirty water tank has not been installed in place, or the dirty water tank is full. | Reinstall or empty the dirty water tank. | |
The clean water tank has not been installed in place, or the clean water tank is empty. | Reinstall or fill the clean water tank. |
If the vacuum is not working properly, the screen display will show an error message.
Error Icon | Possible Cause | Solution |
![]() | Clean water tank empty | Fill the clean water tank. |
![]() | Dirty water tank not installed | Install the dirty water tank. |
Dirty water tank full | Empty the dirty water tank. | |
![]() | Roller brush stuck | Clean the roller brush with the included cleaning brush. |
Roller brush not installed | Install the roller brush. | |
![]() | Tube blocked | Check whether the filter is clogged. |
Refer to the maintenance manual [Clean the Tube] section. |
Please refer to the troubleshooting table to find your solution.
Troubleshooting Code | Possible Cause | Solution |
E1/EE/EF | Motor error | Please contact customer service. |
E2/E3/E7/E8/E9 | Battery failure | Please contact customer service. |
E4/E5 | Power adapter incompatible | Please use the original power adapter, or contact customer service. |
E6 | Battery overheating | Wait until the battery's temperature returns normal, then continue to use the vacuum. |
Vacuum | |||
Model | VWV8 | Charging Time | Approx. 5 hours |
Rated Voltage | 21.6 V ![]() | Charging Voltage | 26 V ![]() |
Rated Power | 200 W | Rated Capacity | 3650 mAh |
Nominal Capacity | 4000 mAh | Dirty Water Tank Capacity | 500 mL |
Clean Water Tank Capacity | 900 mL | ||
Power Adapter | |||
Model | YLS0251B-E260090 (EU) / YLS0251A-A260090 (AU) | Average Active Efficiency | 87.28% |
Input | 100-240 V ~ 50/60 Hz 0.8 A Max | Efficiency at Low Load (10%) | 79.74% |
Output | 26 V ![]() | No-Load Power Consumption | 0.08 W |
All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Dreametech Dreame H11 Max - Wet and Dry Vacuum Manual
Advertisement
Need help?
Do you have a question about the Dreame H11 Max and is the answer not in the manual?
Questions and answers