Honeywell Home THX321WF2001W User Manual page 25

Alerts
Alert Message
SET DATE AND TIME
WIFI MODULE ERROR
NEED TO REGISTER
ONLINE
NO INTERNET
CONNECTION
WiFi SIGNAL LOST
WiFi NOT CONFIGURED
INTERNET REQUIRED
FOR OUTDOOR
TEMPERATURE
POWER RESTORED
HEAT PUMP FAILURE
MEMORY ERROR
INTERNAL SENSOR
ERROR
INTERNAL HUM TEMP
FAILURE
THERMOSTAT MEMORY
ERROR
THERMOSTAT
UNKNOWN TIME
LOW SENSOR
BATTERIES
INDOOR SENSOR
ERROR
INDOOR SENSOR
CONNECTION ERROR
OUTDOOR SENSOR
ERROR
FLOOR TEMPERATURE
SENSOR ERROR (T10+
models only)
WIRED INDOOR TEMP
SENSOR FAILURE
WIRED OUTDOOR TEMP
SENSOR FAILURE
REDLINK RF TOOLKIT
NOT RESPONDING
Meaning
Date and time are required for features such as schedule
There is a failure of the WiFi module in the thermostat.
Sign in to the Resideo App and follow the instructions to
add a thermostat.
The thermostat is connected to (Network name) but can't
reach the Internet.
The WiFi connection has been lost. Try reconnecting or
choosing a new network.
WiFi has not been configured on this thermostat.
To receive outdoor temperature, the thermostat needs
to be connected to the Internet. The installer may have
configured the thermostat to use outdoor temperature
for equipment lockouts.
There was an interruption in the power to the thermostat,
but it has been restored.
An issue was detected. Contact professional to diagnose
and service your heat pump. (L wire energized).
There is a failure of the memory chip in the thermostat.
There is a failure of the sensor in the thermostat.
There is a failure of the sensor in the thermostat.
Internal issue with thermostat memory chip.
Power was lost and the time is not able to update
through WiFi either because the thermostat was not
registered or there is poor WiFi communication.
Display says, "Change the batteries in the (Sensor name)
soon"
An issue with the wireless (SENSOR NAME) was
detected. The sensor may need to be replaced.
(SENSOR NAME) is no longer connected.
The outdoor temperature sensor is no longer detected.
The Floor temperature sensor is no longer detected.
The wired indoor temperature sensor is no longer
detected.
The wired outdoor temperature sensor is no longer
detected.
The wireless sensor RF network is not operating. Wireless
sensor features are not available at this time. Please
contact Customer Care for assistance.
Touch "Set Date and Time" button below
alert message or register thermostat to
Resideo account.
Replace the thermostat
Try checking your router and modem.
Touch "View WiFi settings" below
the message on screen and follow
instructions.
Touch "View WiFi Settings" under alert
to either connect to a network or disable
WiFi.
Touch "View WiFi settings"below alert
message to link thermostat to network.
No Action Required.
Call contractor to determine what is
wrong with heat pump.
Replace the thermostat
Replace the thermostat
Replace the thermostat
Replace the thermostat
Reset the time or Verify WiFi connection.
Replace the AAA Alkaline batteries for
the sensor named in alert message
Replace the sensor
Replace the batteries and make sure it
is placed in an acceptable location.
Check the outdoor sensor and wiring.
Check the floor sensor and wiring.
Check the indoor sensor and wiring.
Check the outdoor sensor and wiring.
This is an error that is usually caused
because the radio has died or the
connection between the thermostat and
the radio has been somehow severed.
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Action
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