Honeywell Home THX321WF2001W User Manual

Honeywell Home THX321WF2001W User Manual

Smart thermostat with redlink 3.0

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T10 & T10+ Pro Smart thermostat with RedLINK® 3.0
User Guide
THX321WFS3001W (T10+ with Sensor included)
THX321WF3003W (T10+ No sensor)
THX321WFS2001W (T10 with Sensor included)
THX321WF2003W (T10 No sensor)
THX321WF2001W (Number on back of T10 thermostat)
C7189R3002-2 (2 pack wireless
temperature/humidity/motion sensor)
C7189R2002-2 (2 pack wireless
temperature/humidity/motion sensor)
C7089R3013 (wireless outdoor sensor for T10+ models)
Note: T10+ models available in YTHM1004R kits
with EIM and accessories
Welcome
This user guide is designed to help you get acquanted with your new T10 & T10+ Pro Smart thermostat with RedLINK 3.0.
Check out the table of contents on page 2 to browse by topic.
Need help? Get in touch.
WEB: honeywellhome.com
PHONE: 1-800-633-3991
SOCIAL: Twitter: @HoneywellHome, Facebook: Honeywell Home
33-00428S-05

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Table of Contents
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Summary of Contents for Honeywell Home THX321WF2001W

  • Page 1 User Guide THX321WFS3001W (T10+ with Sensor included) THX321WF3003W (T10+ No sensor) THX321WFS2001W (T10 with Sensor included) THX321WF2003W (T10 No sensor) THX321WF2001W (Number on back of T10 thermostat) C7189R3002-2 (2 pack wireless temperature/humidity/motion sensor) C7189R2002-2 (2 pack wireless temperature/humidity/motion sensor) C7089R3013 (wireless outdoor sensor for T10+ models)
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Thermostat Features ................page 3 Thermostat overview ................page 4 Resideo App overview ................page 5 Basic thermostat operation Main thermostat menu options ............page 6 Using Priority for sensors ..............page 6 Selecting system mode ..............page 8 Auto changeover mode ..............page 9 Emergency heat mode ..............page 9 Setting the fan ...................
  • Page 3: Thermostat Features

    Thermostat Features Flexible scheduling: You can choose to use location-based temperature control (geofence technology), program a set schedule or use a combination of both to make sure your home is always comfortable. • Location-based temperature control: Using geofence technology, the T10 & T10+ Pro Smart thermostat will automatically use your smartphone’s location, which can save you energy when you leave and make your home comfortable by the time you return.
  • Page 4: Thermostat Overview

    Getting the most from the T10 & T10+ PRO Smart Thermostat Prioritize Rooms Prioritize a specific room or multiple rooms, or let comfort follow your move using built-in motion detection. Control on the Go Adjust your thermostat from anywhere using your tablet or smartphone. Save Energy With geofencing, you can save money on the most expensive part of your energy bill while you’re away.
  • Page 5: Resideo App Overview

    Using the Resideo App Home Screen Access Menu Options Available options shown in screens below Set Desired Temperature Change Fan Setting Set Sensor Priority Change System Mode Change Schedule Type The Resideo App is regularly enhanced and may change. Menu Options 33-00428–05...
  • Page 6: Main Thermostat Menu Options

    Main Menu on Thermostat From Home Screen, press the menu icon at bottom of the display (3 horizontal lines). If this is not shown at home screen, touch screen to wake display first. Main Menu options System mode (Available modes vary depending on how the thermostat was configured) •...
  • Page 7 Selected Rooms Rooms you manually select create an average temperature in your home. Unselected Room Will not contribute to the average temperature. Selected Room Will contribute to the average temperature. ProSeries Active Rooms Rooms with detected motion are automatically selected to create an average temperature in your home.
  • Page 8: Selecting System Mode

    Selecting system mode Touch homescreen to wake the thermostat. Touch the menu icon and then touch “Select Mode.” • Heat: Controls the heating system. • Cool: Controls the cooling system. • Off: Turns the heating and cooling systems off. • Auto: When enabled, the thermostat will automatically use heating or cooling to reach the desired temperature.
  • Page 9: Auto Changeover Mode

    Auto Changeover operation Auto changeover is available if the thermostat is configured for at least 1 heat stage and 1 cool stage and the installer enabled auto changeover. When configured this way, you can select “Auto” as one of the options under “System mode”. When in auto mode, the customer can always set the heat and cool setpoint to the same temperature, regardless of the differential setting although most customer prefer to have a cool setpoint that is at least 3 degrees above the heat setpoint.
  • Page 10: Setting The Fan

    Setting the Fan Note: Fan setting not available for all system types. 1. Touch any part of the display to wake the thermostat. 2. Touch the MENU icon at the bottom of the screen. 3. Touch Fan Choose on, auto, or circulate. Touch arrow in upper left to return to previous screen.
  • Page 11: Setting The Time/Date

    Setting the Time/Date When the thermostat is linked to the home WiFi router and registered to an account using the Resideo app, the date and time will update automatically. If not using WiFi you can set the time/date as follows: 1.
  • Page 12 Connect to WiFi 1. Open the Menu 2. Scroll to and select “WiFi” 3. Tap “Choose Network” 4. Select a network Choose Wi-Fi Network Connect to the Resideo App 1. Open the Menu 2. Tap “Connect App” 3. Follow the on-screen instructions Connect 1.
  • Page 13: Connecting To A Wifi Network

    Enabling or disabling WiFi and Disconnecting and reconnecting to a WiFi network On thermostat Enable WiFi 1. Touch any part of the display to wake the thermostat. 2. Touch the MENU icon at the bottom of the screen. 3. Scroll down and select “WiFi” 4.
  • Page 14: Scheduling Options Scheduling On Thermostat

    Setting a schedule on thermostat Select the menu icon at the bottom of the homescreen display. Then select Schedule. • If you want weekdays grouped but weekend days • If you want all days the same, select “grouped days.” separate, or if you do not want to use a schedule, select •...
  • Page 15: Scheduling On App

    Scheduling through the app Flexible scheduling: You can choose to use location-based temperature control (geofence technology), time-based scheduling, or use a combination of both to make sure your home is always comfortable. • Location-based temperature control: Using geofencing technology, the T10 & T10+ Pro Smart thermostat will automatically use your smartphone’s location, which can save energy when you leave and make your home comfortable by the time you return.
  • Page 16: Geofence And Smart Scheduling

    Scheduling through the app (continued) 1. Select “Options” to turn schedule off, create a new time-based schedule, or switch to Geofencing. 2. Set priority sensor(s) for each program. When location-based temperature control is used, the thermostat active homescreen display will show ”Using Home settings”, “Using Away Settings”...
  • Page 17: Schedule Override On Device

    Schedule override on Device With thermostat in heat, cool, auto, or em heat mode, press the up or down arrow to change the setpoint. (if thermostat is in auto mode, you need to press “heat to” or “cool to” first). If scheduling is enabled it will say “Hold until”...
  • Page 18: Setting Preferences (Language, Time/Date, F/C, Etc.)

    Setting Preferences Idle Screen Style - Temperature Preference menu options let you select how the thermostat displays information or responds to certain situations. To access the Preferences menu: 1. Touch any part of the display to wake the thermostat. 2. Touch the MENU icon at the bottom of the screen. 3.
  • Page 19: Cleaning The Display

    Cleaning the Thermostat Screen When you select the Clean Screen option, the screen is locked to prevent accidental changes to the thermostat while you clean the screen. 1. Touch any part of the display to wake the thermostat. 2. Touch the MENU icon at the bottom of the screen. 3.
  • Page 20: Humidification Settings

    Indoor Air Quality control Humidification The thermostat reads the indoor humidity level and allows the user to set a humidification setting with or without window protection. Control Humidification Level 1. Touch any part of the display to wake the thermostat. 2.
  • Page 21: Dehumidification Settings

    Dehumidification The thermostat reads the indoor humidity level and allows the user to set a dehumidification setting. The thermostat controls the humidity level using the cooling system or a whole house dehumidifier. Control Dehumidification Level 1. Touch any part of the display to wake the thermostat. 2.
  • Page 22: Ventilation Settings

    Ventilation Control Ventilation Level 1. Touch any part of the display to wake the thermostat. 2. Touch the MENU icon at the bottom of the screen. 3. Select Ventilation. You can check or change the ventilation mode Mode: • Auto: Ventilation runs as programmed by the installer. •...
  • Page 23: Advanced Features

    Advanced Features ADAPTIVE INTELLIGENT RECOVERY Over time, the T10 thermostat “learns” how long it takes your system to reach your programmed temperature setting. The thermostat turns on the heating/cooling system early and assures that the programmed temperature setting is reached at the programmed time regardless of weather conditions.
  • Page 24: Alerts And Notifications

    Alerts and notifications 1. The red dot above the Menu icon indicates an active alert or notification. Touch the Menu icon to view active Alerts & Notifications. 2. Touch Notifications to open this menu. 3. Touch the alert message to see more information about the alert. Notifications Notifications Set the Date...
  • Page 25 Alerts Alert Message Meaning Action SET DATE AND TIME Date and time are required for features such as schedule Touch “Set Date and Time” button below alert message or register thermostat to Resideo account. WIFI MODULE ERROR There is a failure of the WiFi module in the thermostat. Replace the thermostat NEED TO REGISTER Sign in to the Resideo App and follow the instructions to...
  • Page 26: Maintenance Reminders

    IAQ REMINDERS You can set up IAQ reminders in the thermostat to remind users when filters, pads, UV bulbs, etc. need cleaning or replacement. The available reminders vary based on the ISU settings. For example, if the thermostat is configured to control a flow through humidifier, it will have the humidifier pad reminder but not the humidifier tank reminder: •...
  • Page 27: Identifying A Wireless Sensor

    Wireless Sensor information When one or more wireless temperature/humidity/motion sensors have been linked to the thermostat by the installer, you can check the status of the sensor using the following steps. Checking the status of a sensor 1. Touch any part of the display to wake the thermostat. 2.
  • Page 28: Replace Sensor Batteries

    Battery Replacement (indoor sensor) The T10 thermostat does not use any batteries. It is powered by 24 volts from the HVAC transformer using the C (common) wire. The wireless indoor sensors use AAA Alkaline batteries. Batteries: Replace batteries in your indoor sensor when a warning appears on the thermostat screen, about 60 days before batteries are depleted.
  • Page 29: Frequently Asked Questions (Faqs)

    Frequently Asked Questions (FAQs) WiFi connection questions Q: Will the thermostat still work if the WiFi connection is lost? A: Yes, you can still manually adjust the temperature at the thermostat. However, some features such as location-based temperature control (geofencing technology) can only be managed through the Resideo app and will not function without a WiFi connection.
  • Page 30 Other questions Q: How can I safely remove my thermostat? A: Thermostat removal should ideally by handled by a trained professional as improper removal can cause electrical shock and equipment damage. If you wish to remove the thermostat yourself, be sure to turn off the circuit breaker that controls your heating or cooling equipment before you disconnect any wires.
  • Page 31: Troubleshooting

    Troubleshooting If you have difficulty with your thermostat, please try the following suggestions. Most problems can be corrected quickly and easily. Display is blank • Check circuit breaker and reset if necessary. • Make sure power switch for heating and cooling is on. •...
  • Page 32: Regulatory Information

    Specifications Regulatory Information Temperature Ranges FCC REGULATIONS § 15.19 (a)(3) • Heat: 40 °F to 90 °F (4.5 °C to 32.0 °C) This device complies with part 15 of the FCC Rules. Operation • Cool: 50 °F to 99 °F (10.0 °C to 37.0 °C) is subject to the following two conditions: Operating Ambient Temperature 1.
  • Page 33: Warranty Information

    5-year limited warranty Resideo warrants this product, excluding battery, to be free from defects in workmanship or materials, under normal use and service, for a period of five (5) years from the date of first purchase by the original purchaser. If at any time during the warranty period the product is determined to be defective due to workmanship or materials, Resideo shall repair or replace it (at Resideo’s option).
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  • Page 36 © 2023 Resideo Technologies, Inc. All rights reserved. The Honeywell Home trademark is used under license from Honeywell International, Inc. This product is manufactured by Resideo Technologies, Inc. and its affiliates. Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.

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