Samsung NX58R9311SS/AA User Manual page 40

Troubleshooting
Others
Problem Possible cause
The product is not The appliance has been
level. installed improperly.
The leveling leg(s) is (are)
damaged or uneven.
The kitchen cabinets are
not properly aligned and
make the range appear to
be not level.
The display goes The electrical outlet
blank. Ground Fault Interrupter
(GFI or GFCI) has been
tripped and needs to be
reset.
Your digital control has
been damaged.
40 English
NX58R9311SS_AA_DG68-00905B-00_EN+MES+CFR.indb 40
Solution Food does not
bake or roast
Make sure the floor is level,
properly in the
strong, and stable. If the floor
oven.
sags or slopes, contact a
carpenter.
Check and level the range. (See
the Installation Instructions.)
Ensure that cabinets are
square and provide sufficient
room for installation.
• Reset the GFI or GFCI on the
electrical outlet.
• Replace the fuse or reset the
circuit breaker.
• If neither of those actions
work, contact Samsung
Customer Care.
Food does not
broil properly in
the oven.
Problem Possible cause
The wrong cooking mode
was selected.
The oven racks have not
been positioned properly
for the foods being
cooked.
Incorrect cookware or
cookware of improper
size is being used.
The oven temperature
needs to be adjusted and
recalibrated.
There is aluminum foil
on racks and/or oven
bottom.
The clock or timers are
not set correctly.
The oven controls are not
set properly.
The oven door was not
closed during broiling.
The rack has not been
properly positioned.
Solution
See page 19.
See page 21.
See page 15.
See page 26.
Remove foil.
See pages 13 and 14.
See page 19.
See page 19.
See the broiling guide on page
20.
2019-05-30 6:11:15