Samsung NX58R9311SS/AA User Manual page 37

Problem Possible cause
Very large or The wrong burner orifice
yellow surface is installed. (LP gas
burner flames. instead of natural gas or
natural gas instead of LP
gas).
Surface burners The oven door lock is
light but oven turned on.
burners do not
light.
The Gas Pressure
Regulator shut off switch
is in the off position.
Oven
Problem Possible cause
The oven control There may be an issue
beeps and displays with your oven. See the
an information "Information codes" chart
code. on page 41.
NX58R9311SS_AA_DG68-00905B-00_EN+MES+CFR.indb 37
Solution
Check the burner orifice size. The oven will not
Contact your installer if you turn on.
have the wrong orifice (LP
gas instead of natural gas or
natural gas instead of LP gas).
The display will show the Lock
icon. Hold the oven door open
and press the START/SET pad
The oven
for 3 seconds. The oven will
temperature is too
beep and the Lock icon will
hot or cold.
turn off.
The oven burner
Call a qualified service
will not shut off.
technician.
Solution
Press the OVEN OFF pad, and
then restart the oven.
If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power.
If this does not solve the
problem, call for service.
Problem Possible cause
The oven is not
completely plugged into
the electrical outlet.
A fuse in your home
may be blown or the
circuit breaker may have
tripped.
The oven temperature
needs to be adjusted and
recalibrated.
The oven door lock is
turned on.
The Sabbath function has
been activated.
Solution
Make sure the electrical plug
is fully inserted into a live,
properly grounded outlet.
Replace the fuse or reset the
circuit breaker.
See page 26.
The display will show the Lock
icon. Hold the oven door open
and press the START/SET pad
for 3 seconds. The oven will
beep and the Lock icon will
turn off.
SAb and the time of day
will show in the display. All
other controls and signals
will be deactivated. To turn
off the oven only, press the
OVEN OFF pad.
To cancel the Sabbath function
and reactivate the controls
and signals, press and hold
the Bake and Number 1 pads
simultaneously for 3 seconds.
English 37
2019-05-30 6:11:15