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M ODELS :
M ODEL S :
M ODEL S :
For proper operation, please read and keep this manual carefully.
Designed by Cooper&Hunter International Corporation, Oregon, USA
OWNER'S MANUAL
HEAT PUMP AIR TO AIR
Split Air Conditioner
Arctic NG Wi-Fi Series
CH-S09FTX LA- NG CH-S18FTX LA- NG
CH-S12FTX LA- NG CH-S24FTX LA- NG
Alpha NG Inverter Series
CH-S 09 FTX L2E-NG CH-S 18 FTX L 2E-NG
CH-S 12 FTX L 2E-NG CH-S24FTX L 2E-NG
VERITAS NG Series
CH-S 09 FTX L 2Q-NG CH-S 18 FTX L 2Q-NG
CH-S 12 FTX L 2Q-NG CH-S2 4 FTX L 2Q-NG
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Summary of Contents for Cooper & Hunter ARCTIC NG Series

  • Page 1 OWNER’S MANUAL HEAT PUMP AIR TO AIR Split Air Conditioner Arctic NG Wi-Fi Series M ODELS : CH-S09FTX LA- NG CH-S18FTX LA- NG CH-S12FTX LA- NG CH-S24FTX LA- NG Alpha NG Inverter Series M ODEL S : CH-S 09 FTX L2E-NG CH-S 18 FTX L 2E-NG CH-S 12 FTX L 2E-NG CH-S24FTX L 2E-NG VERITAS NG Series M ODEL S :...
  • Page 2: Explanation Of Symbols

    Explanation of Symbols Indicates a hazardous situation that, if not avoided, will DANGER result in death or serious injury. Indicates a hazardous situation that, if not avoided, could WARNING result in death or serious injury. Indicates a hazardous situation that, if not avoided, may CAUTION result in minor or moderate injury.
  • Page 3 Appliance filled with flammable gas R32. Before use the appliance, read the owner’s manual first. Before install the appliance, read the installation manual first. Before repair the appliance, read the service manual first. The Refrigerant To realize the function of the air conditioner unit, a special refrigerant circulates in the system.
  • Page 4: Operation And Maintenance

    Precautions WARNING Operation and Maintenance This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Page 5 Precautions WARNING Maintenance must be performed by qualified professionals. Otherwise, it may cause personal injury or damage. Do not repair air conditioner by yourself. It may cause electric shock or damage. Please contact dealer when you need to repair air conditioner. Do not extend fingers or objects into air inlet or air outlet.
  • Page 6 Precautions WARNING Attachment Installation must be performed by qualified professionals. Otherwise, it may cause personal injury or damage. Must follow the electric safety regulations when installing the unit. According to the local safety regulations, use qualified power supply circuit and circuit break. Do install the circuit break.
  • Page 7 Precautions WARNING Do not put through the power before finishing installation. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. The temperature of refrigerant circuit will be high, please keep the interconnection cable away from the copper tube.
  • Page 8 Precautions WARNING For the air conditioner with plug, the plug should be reachable after finishing installation. For the air conditioner without plug, an circuit break must be installed in the line. If you need to relocate the air conditioner to another place, only the qualified person can perform the work.
  • Page 9: Parts Name

    Parts Name Indoor Unit air inlet panel filter aux.button horizontal louver air outlet Display (Display content or position may be different from above graphics, please refer to actual products) remote control NOTICE: Actual product may be different from above graphics, please refer to actual products.
  • Page 10 Parts Name Display For some model: temp. For some model: indicator heating cooling power receiver indicator indicator indicator window display cooling indicator receiver power window indicator heating temp. drying display drying indicator indicator indicator indicator For some model: For some model: drying indicator heating...
  • Page 11: Buttons On Remote Controller

    Buttons on remote controller ON/OFF button FAN button MODE button +/- button TURBO button button button CLOCK button TIMER ON/ WiFi TIMER OFF button TEMP button button I FEEL button (before opening cover (after opening cover LIGHT button ON/OFF button WiFi button FAN button QUIET button...
  • Page 12: Introduction For Buttons On Remote Controller

    Introduction for buttons on remote controller Note: ●This is a general use remote controller, it could be used for the air conditioners with multifunction; For some function, which the model don't have, if press the corresponding button on the remote controller that the unit will keep the original running status.
  • Page 13 Introduction for buttons on remote controller Presetting temperature can be decreased. Press this button, the temperature can be set up, continuously press this button and hold for two seconds, the relative contents can quickly change, until unhold this button and send the order that the ℃ (℉) signal will be displayed all the time.
  • Page 14 Introduction for buttons on remote controller button, 2 seconds later, it quickly change, the way of change is: During the initial 2.5 seconds, ten numbers change in the one place of minute, then the one place is constant, ten numbers change in the tens place of minu te at 2.5 seconds speed and carry.
  • Page 15 Introduction for buttons on remote controller LIGHT button Press this button at unit On or Off status, Light On and Light Off can be set up. After powered on, Light On is defaulted. WiFi button Press " WiFi " button to turn on or turn off WiFi function. When WiFi function is turned on, the "...
  • Page 16 Introduction for buttons on remote controller (4) When setting the initial temperature 30℃, under this temperature setting, after 7hours, the temperature will be decreased 1℃, after that the unit will keep on running under this temperature; In Heat mode: (1) Under the initial presetting temperature 16℃, it will run under this setting tem- perature all along.
  • Page 17: Introduction For Special Function

    Introduction for special function About AUTO RUN When AUTO RUN mode is selected, the setting temperature will not be displayed on the LCD, the unit will be in accordance with the room temp. automatically to select the suitable running method and to make ambient comfortable. About turbo function If start this function, the unit will run at super-high fan speed to cool or heat quickly so that the ambient temp.
  • Page 18 Introduction for special function About switch between Fahrenheit and Centigrade Under status of unit off, press MODE and - buttons simultaneously to switch ℃ and ℉. Combination of "TEMP" and "CLOCK" buttons: About Energy - saving Function Press “TEMP” and “CLOCK” simultaneously in COOL mode to start energy-saving fun- ction.
  • Page 19: General Operation

    Operation guide General operation 1. After powered on, press ON/OFF button, the unit will start to run. (Note: When it is powered on, the guide louver of main unit will close automatically.) 2. Press MODE button, select desired running mode. 3.
  • Page 20: Emergency Operation

    Emergency operation If remote controller is lost or damaged, please use auxiliary button to turn on or turn off the air conditioner. The operation in details are as below: air conditioner. When the air conditioner is turned on, it will operate under auto mode.
  • Page 21 Clean and Maintenance Open panel Pull out the panel to a certain ● Use dust catcher or water to the water (below 45℃ ) to clean it, and then put it in a shady and cool place to dry. panel cover tightly. WARNING operation environment, clean frequency can be increased.
  • Page 22: Notice For Recovery

    Clean and Maintenance NOTICE: Checking before use-season 1. Check whether air inlets and air outlets are blocked. 2. Check whether air switch, plug and socket are in good condition. 4. Check whether mounting bracket for outdoor unit is damaged or corroded. If yes, please contact dealer.
  • Page 23: Malfunction Analysis

    Malfunction analysis General phenomenon analysis Please check below items before asking for maintenance. If the malfunction still Phenomenon Check items Solution ● Whether it's interfered severely ● Pull out the plug. Reinsert (such as static electricity, stable the plug after about 3min, and voltage)? then turn on the unit again.
  • Page 24 Malfunction analysis Phenomenon Check items Solution ● Power failure? ● Wait until power recovery. ● Is plug loose? ● Reinsert the plug. ● Air switch trips off or fuse is ● Ask professional to replace burnt out? air switch or fuse. Air condit- ●...
  • Page 25 Malfunction analysis Phenomenon Check items Solution ● Whether there’s odour source, ● Eliminate the odour source. Odours are such as furniture and cigarette, emitted etc. ● Whether there’s interference, ● Disconnect power, put back Air conditio- ner operates such as thunder, wireless power, and then turn on the abnormally devices, etc.
  • Page 26: Error Code

    Malfunction analysis Error Code ● When air conditioner status is abnormal, temperature indicator on indoor unit will ation of error code. Error code Troubleshooting It can be eliminated after restarting the unit. If not, please It can be eliminated after restarting the unit. If not, please It can be eliminated after restarting the unit.
  • Page 27: Safety Operation Of Flammable Refrigerant

    Safety operation of flammable refrigerant Qualification requirement for installation and maintenance man All the work men who are engaging in the refrigeration system should bear the valid certification awarded by the authoritative organization and the qualification for dealing with the refrigeration system recognized by this industry. If it needs other technician to maintain and repair the appliance, they should be supervised by the person who bears the qualification for using the flammable refrigerant.
  • Page 28: Safety Instructions For Transportation And Storage

    Safety operation of flammable refrigerant a. Shut down the unit and cut power supply b. Eliminate the refrigerant c. Vacuuming d. Clean it with N2 gas e. Cutting or welding f. Carry back to the service spot for welding The refrigerant should be recycled into the specialized storage tank. Make sure that there isn’t any naked flame near the outlet of the vacuum pump and it’s well-ventilated.
  • Page 29: Installation Dimension Diagram

    Installation dimension diagram Space to the wall At least 15cm At least 15cm Space to the wall...
  • Page 30: Safety Precautions For Installing And Relocating The Unit

    Safety precautions for installing and relocating the unit To ensure safety, please be mindful of the following precautions. Warning When installing or relocating the unit, be sure to keep the refrigerant circuit free from air or substances other than the specified refrigerant. Any presence of air or other foreign substance in the refrigerant circuit will cause system pressure rise or compressor rupture, resulting in injury.
  • Page 31: Tools For Installation

    Tools for installation 1 Level meter 2 Screw driver 3 Impact drill 4 Drill head 5 Pipe expander 6 Torque wrench 7 Open-end wrench 8 Pipe cutter 9 Leakage detector 10 Vacuum pump 11 Pressure meter 12 Universal meter 13 Inner hexagon spanner 14 Measuring tape Note: ●...
  • Page 32: Requirements For Electric Connection

    Requirements for electric connection Safety precaution 1. Must follow the electric safety regulations when installing the unit. air switch. 3. Make sure the power supply matches with the requirement of air conditioner. Unstable power supply or incorrect wiring or malfunction. Please install proper power supply cables before using the air conditioner.
  • Page 33: Installation Of Indoor Unit

    Installation of indoor unit Step one: choosing installation location rm it with the client. Step two: install wall-mounting frame 1. Hang the wall-mounting frame on the wall; adjust it in horizontal position with the plastic expansion particles in the holes. 3.
  • Page 34 Installation of indoor unit Indoor outdoor Note: ● Pay attention to dust prevention and take relevant safety measures when opening the hole. ● The plastic expansion particles are Φ55/ not provided and should be bought 5-10 Φ70 locally. Step four: outlet pipe 1.
  • Page 35 Installation of indoor unit Hex nut diameter Tightening torque (N . m) open-end wrench Φ 6 15~20 Φ 9.52 30~40 union nut Φ 12 45~55 pipe Φ 16 60~65 torque wrench Φ 19 70~75 indoor pipe 4. Wrap the indoor pipe and joint of con- nection pipe with insulating pipe, and then wrap it with tape.
  • Page 36 Installation of indoor unit 2. Make the power connection wire go cable-cross through the cable-cross hole at the back hole of indoor unit and then pull it out from the front side. power connection wire 3. Remove the wire clip; connect the power connection wire to the wiring terminal according to the color;...
  • Page 37 Installation of indoor unit Step eight: bind up pipe 1. Bind up the connection pipe, power drain hose connection pipe band cord and drain hose with the band. indoor and outdoor power cord indoor unit pipe indoor power cord liquid pipe 3.
  • Page 38 Parts Name Outdoor Unit air inlet Connection wire air outlet NOTICE: Actual product may be different from above graphics, please refer to actual products.
  • Page 39 Safety operation of flammable refrigerant Qualification requirement for installation and maintenance man All the work men who are engaging in the refrigeration system should bear the valid certification awarded by the authoritative organization and the qualification for dealing with the refrigeration system recognized by this industry. If it needs other technician to maintain and repair the appliance, they should be supervised by the person who bears the qualification for using the flammable refrigerant.
  • Page 40 Safety operation of flammable refrigerant a. Shut down the unit and cut power supply b. Eliminate the refrigerant c. Vacuuming d. Clean it with N2 gas e. Cutting or welding f. Carry back to the service spot for welding The refrigerant should be recycled into the specialized storage tank. Make sure that there isn’t any naked flame near the outlet of the vacuum pump and it’s well-ventilated.
  • Page 41 Installation dimension diagram Drainage pipe...
  • Page 42 Safety precautions for installing and relocating the unit To ensure safety, please be mindful of the following precautions. Warning When installing or relocating the unit, be sure to keep the refrigerant circuit free from air or substances other than the specified refrigerant. Any presence of air or other foreign substance in the refrigerant circuit will cause system pressure rise or compressor rupture, resulting in injury.
  • Page 43 Tools for installation 1 Level meter 2 Screw driver 3 Impact drill 4 Drill head 5 Pipe expander 6 Torque wrench 7 Open-end wrench 8 Pipe cutter 9 Leakage detector 10 Vacuum pump 11 Pressure meter 12 Universal meter 13 Inner hexagon spanner 14 Measuring tape Note: ●...
  • Page 44 Requirements for electric connection Safety precaution Must follow the electric safety regulations when installing the unit. air switch. Make sure the power supply matches with the requirement of air conditioner. Unstable power supply or incorrect wiring or malfunction. Please install proper power supply cables before using the air conditioner.
  • Page 45: Installation Of Outdoor Unit

    Installation of outdoor unit (select it according to the actual installation situation) 1. Select installation location according to the house structure. 2. Fix the support of outdoor unit on the selected location with expansion screws. Note: installing the outdoor unit. ●...
  • Page 46 Installation of outdoor unit Step four: connect indoor and outdoor pipes 1. Remove the screw on the right han- 3. Pretightening the union nut with dle of outdoor unit and then remove hand. the handle. pipe joint screw union nut handle 2.
  • Page 47 Installation of outdoor unit 2. Fix the power connection wire and signal control wire with wire clip (only for cooling and heating unit). Note: ● Never cut the power connection wire to prolong or shorten the distance. Step six: neaten the pipes 1.
  • Page 48: Vacuum Pumping

    Vacuum pumping Use vacuum pump 1. Remove the valve caps on the liquid valve and gas liquid valve piezometer valve and the nut of refri- gas valve gerant charging vent. refrigerant charging 2. Connect the charging ho- valve cap vent se of piezometer to the refrigerant charging vent nut of refrigerant...
  • Page 49: Check After Installation

    Check after installation Items to be checked Possible malfunction The unit may drop, shake or emit noise. Have you done the refrigerant leakage test? (heating) capacity. It may cause condensation and water dripping. It may cause condensation and water Is water drained well? dripping.
  • Page 50: Configuration Of Connection Pipe

    Configuration of connection pipe 1. Standard length of connection pipe ● 5m、7.5m、8m 2. Min length of connection pipe For the unit with standard connection pipe of 5m, there is no limitation for the min length of connection pipe. For the unit with standard connection pipe of 7.5m and 8m, the min length of connection pipe is 3m.
  • Page 51 Configuration of connection pipe Sheet 2. Additional refrigerant charging amount for R32 Diameter of connection pipe mm Indoor unit throttle Outdoor unit throttle Cooling only, cooling and Cooling only Liquid pipe Gas pipe cooling and heating heating (g / m) (g / m) (g / m) Ф6...
  • Page 52: Pipe Expanding Method

    Pipe expanding method Note: Improper pipe expanding is the main cause of refrigerant leakage. Please expand the pipe according to the following steps: A: Cut the pipe E: Expand the port ● Expand the port with expander. the distance of indoor unit and hard outdoor unit.
  • Page 53 Designed by Cooper&Hunter International Corporation, Oregon, USA www.cooperandhunter.com E-mail: info@cooperandhunter.com * Co o o o o o per & & Hu u nter is co o nstantly y w w w o o o rk k ing g to o im m m pro o o v v v e th h eir pro o o d d d u u u cts, so o th h e...

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