HIKVISION ADS-24S-12 1224GPCN User Manual
HIKVISION ADS-24S-12 1224GPCN User Manual

HIKVISION ADS-24S-12 1224GPCN User Manual

Video intercom kit
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Summary of Contents for HIKVISION ADS-24S-12 1224GPCN

  • Page 1 Video Intercom Kit User Manual...
  • Page 2 WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,...
  • Page 3 During the use of device, personal data will be collected, stored and processed. To protect data, the development of Hikvision devices incorporates privacy by design principles. For example, for device with facial recognition features, biometrics data is stored in your device with encryption method;...
  • Page 4 Video Intercom Kit User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could Caution result in equipment damage, data loss, performance degradation, or...
  • Page 5 Video Intercom Kit User Manual Safety Instruction Warning All the electronic operation should be strictly compliance with the electrical safety regulations, ● fire prevention regulations and other related regulations in your local region. Please use the power adapter, which is provided by normal company. The power consumption ●...
  • Page 6 The power supply must conform to LPS. The recommended adaptor models and manufacturers ● are shown as below. Use the attached adapter, and do not change the adaptor randomly. Model Manufacturer Standard ADS-24S-12 1224GPCN SHENZHEN HONOR ELECTRONIC CO.,LTD G0549-240-050 SHENZHEN GOSPELL DIGITAL TECHNOLOGY CO.,LTD...
  • Page 7 Video Intercom Kit User Manual Regulatory Information EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, RE Directive 2014/53/EU,the RoHS Directive 2011/65/EU 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union.
  • Page 8 Video Intercom Kit User Manual Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité...
  • Page 9 WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,...
  • Page 10 During the use of device, personal data will be collected, stored and processed. To protect data, the development of Hikvision devices incorporates privacy by design principles. For example, for device with facial recognition features, biometrics data is stored in your device with encryption method;...
  • Page 11 Video Intercom Kit User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could Caution result in equipment damage, data loss, performance degradation, or...
  • Page 12 Video Intercom Kit User Manual Safety Instruction Warning All the electronic operation should be strictly compliance with the electrical safety regulations, ● fire prevention regulations and other related regulations in your local region. Please use the power adapter, which is provided by normal company. The power consumption ●...
  • Page 13 The power supply must conform to LPS. The recommended adaptor models and manufacturers ● are shown as below. Use the attached adapter, and do not change the adaptor randomly. Model Manufacturer Standard ADS-24S-12 1224GPCN SHENZHEN HONOR ELECTRONIC CO.,LTD G0549-240-050 SHENZHEN GOSPELL DIGITAL TECHNOLOGY CO.,LTD...
  • Page 14 Video Intercom Kit User Manual Regulatory Information EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, RE Directive 2014/53/EU,the RoHS Directive 2011/65/EU 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union.
  • Page 15 Video Intercom Kit User Manual Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité...
  • Page 16: Table Of Contents

    Video Intercom Kit User Manual Contents Chapter 1 About this Manual ...................... 1 Chapter 2 Introduction ....................... 2 Chapter 3 Appearance ........................ 3 Chapter 4 Terminal and Wiring Description ................. 6 4.1 Terminal Description ......................6 4.2 Wiring Description ......................... 9 Chapter 5 Installation .......................
  • Page 17 Video Intercom Kit User Manual 7.2 Remote Operation via the client software ................47 7.2.1 Activate Device Remotely ................... 47 7.2.2 Device Management ....................48 7.2.3 System Configuration ....................51 7.2.4 Remote Configuration ....................51 7.2.5 Person Management ....................69 Chapter 8 About this Manual ....................
  • Page 18 Video Intercom Kit User Manual 10.5 Release Notice ........................88 10.6 Search Video Intercom Information ................... 90 10.6.1 Search Call Logs ......................90 10.6.2 Search Notice ......................92 Appendix A. Communication Matrix and Device Command ............94 Appendix B. Cables ........................95 Appendix C.
  • Page 19: Chapter 1 About This Manual

    Video Intercom Kit User Manual Chapter 1 About this Manual Get the manual and related software from or the official website (http://www.hikvision.com). Product Model Network Indoor Station DS-KH6320-WTDE1 Doorphone DS-KB2411T-IM...
  • Page 20: Chapter 2 Introduction

    Video Intercom Kit User Manual Chapter 2 Introduction Features of the hybrid video intercom products: User-friendly control with a convenient touch screen. ● Convenient management via the Hik-Connect mobile client. ● More cost-effective options with analog doorbells. ● Easy installation as the doorbell requires no exclusive power supply. ●...
  • Page 21: Chapter 3 Appearance

    Video Intercom Kit User Manual Chapter 3 Appearance Network Indoor Station Figure 3-1 Appearance of Indoor Station Table 3-1 Description Description Screen Microphone SD Card Slot Four-Wire Terminals Network Interface Power Supply Interface Alarm Input/Relay Output/RS-485 Interface Serial Port (For Debugging Use Only)
  • Page 22 Video Intercom Kit User Manual Doorphone Figure 3-2 Appearance of Doorphone Table 3-2 Description Description Microphone Built-in Camera IR Supplement Light Photoresistor Call Button Loud Speaker...
  • Page 23 Video Intercom Kit User Manual Description Four-Wire Interface Lock Interface...
  • Page 24: Chapter 4 Terminal And Wiring Description

    Video Intercom Kit User Manual Chapter 4 Terminal and Wiring Description 4.1 Terminal Description Network Indoor Station Wiring Figure 4-1 Terminal of Indoor Station...
  • Page 25 Video Intercom Kit User Manual Table 4-1 Descriptions of Terminal and Interfaces Interface Description Function 12 VDC Power For the connection of doorphone 1 supply for doorphone 1 Video input of doorphone 1 Audio input/ output of doorphone 1 Grounding 12 VDC Power For the connection of doorphone 2 supply for...
  • Page 26 Video Intercom Kit User Manual Interface Description Function 485+ RS-485+ Interface For the connection of devices via RS-485 485- RS-485- Interface Doorphone Wiring Figure 4-2 Terminal of Doorphone Table 4-2 Descriptions of Terminal and Interfaces Interface Description Function Power supply For the connection of indoor station from indoor station...
  • Page 27: Wiring Description

    Video Intercom Kit User Manual Interface Description Function Door lock relay For the connection of door lock output/normally closed Door lock relay output/common Door lock relay output/normally open 4.2 Wiring Description The Typical application is shown as below. Caution Make sure all the related equipment is power-off during the wiring and installation. Typical Application Figure 4-3 Topology Note...
  • Page 28: Chapter 5 Installation

    Video Intercom Kit User Manual Chapter 5 Installation 5.1 Install Indoor Station 5.1.1 Wall Mounting with Junction Box Before You Start Note Make sure the device in the package is in good condition and all the assembly parts are included. ●...
  • Page 29: Mounting Indoor Station Without Junction Box

    Video Intercom Kit User Manual Figure 5-2 Wall Mounting with Junction Box 5.1.2 Mounting Indoor Station without Junction Box Before You Start Note Make sure the device in the package is in good condition and all the assembly parts are included. ●...
  • Page 30: Install Doorbell

    Video Intercom Kit User Manual Figure 5-3 Wall Mounting without Junction Box 5.2 Install Doorbell Before You Start Make sure you have powered off the main power switch of your home. ● Make sure you have connected power cables of the doorbell. ●...
  • Page 31 Video Intercom Kit User Manual Figure 5-5 Fix Shield to Wall 2. Hook the door station to the shield tightly by inserting the hooks of shield panel into the slots on the rear panel of the door station.
  • Page 32 Video Intercom Kit User Manual Figure 5-6 Install Doorphone to Shield 3. Secure the door station with the mounting shield with the set screw.
  • Page 33 Video Intercom Kit User Manual Figure 5-7 Fix Doorbell...
  • Page 34: Chapter 6 Activation

    Video Intercom Kit User Manual Chapter 6 Activation 6.1 Connect to Wired Network You can connect the device to the network via connecting network cables. Steps 1. Use the network cable to connect your computer to distributor. 2. Enter the default IP address of the device in the address bar of web browser. What to do next Activate the device and login to configure parameters remotely.
  • Page 35: Activate Device Via Client Software

    Video Intercom Kit User Manual Note You can click to enable or disable password reveal. 3. Tap OK to activate the indoor station. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 36 Video Intercom Kit User Manual Note When the device is not activated, the basic operation and remote operation of device cannot ● be performed. You can hold the Ctrl or Shift key to select multiple devices in the online devices, and click the ●...
  • Page 37: Chapter 7 Configuration

    Video Intercom Kit User Manual Chapter 7 Configuration 7.1 Local Operation 7.1.1 Quick Operation After device activation, the wizard page will pop up. The description is for other indoor stations. Steps 1. Choose language and tap Next. Figure 7-1 Language Settings 2.
  • Page 38 Video Intercom Kit User Manual Figure 7-2 Password Reset Methods 3. Set network parameters and tap Next. - Edit Local IP, Subnet Mask and Gateway parameters manually. - Enable Auto Get IP address, the device will get network parameters automatically. Figure 7-3 Network Parameters...
  • Page 39 Video Intercom Kit User Manual 4. Configure the indoor station. 1) Select Device Type as Indoor Station or Indoor Extension. 2) Set Floor No.. 3) Set Room No.. 4) Configure advanced settings. Set Comminity No., Building No. and Unit No. 5) Set Registration Password.
  • Page 40 Video Intercom Kit User Manual Figure 7-5 Wi-Fi 6. Set time and tap Next. Note The time can be synchronized to door stations. 1) Select the Time Zone. 2) Tap Date Format and Time Format to set the time format. 3) Tap Time to set time manually.
  • Page 41 Video Intercom Kit User Manual Figure 7-6 Time Settings 7. Configure the Hik-Connect service settings. 1) Enable Hik-Connect service. 2) Edit verification code or use the activation password by default. 3) View Hik-Connect Server Status. 4) Scan the first QR Code to download the APP of Hik-Connect. Scan the second QR Code to add your device to the APP.
  • Page 42 Video Intercom Kit User Manual Figure 7-7 Hik-Connect Service Settings 8. Link related devices and tap Next. If the device and the indoor station are in the same LAN, the device will be displayed in the list. Figure 7-8 Related Device 1) Tap the door station in the list to link.
  • Page 43: Basic Settings

    Video Intercom Kit User Manual Note If the door station is inactive, the system will pop up the dialog to activate the door station. 2) Edit the network parameters of the door station manually. 3) Tap Next. 9. Optional: Enable Indoor Station and link related indoor extension devices. Tap Finish. If the indoor extension and the indoor station are in the same LAN, the device will be displayed in the list.
  • Page 44 Video Intercom Kit User Manual Set Indoor Station Network Parameters Network connection is mandatory for the use of the indoor station. Set the network parameters after activating the indoor station. Only when the IP address of the indoor station is in the same network segment as other devices, it can work properly in the same system.
  • Page 45 Video Intercom Kit User Manual Tap Settings → . Enable Wi-Fi, and the indoor station will search available Wi-Fi automatically. Note The Wi-Fi IP can be changed. Figure 7-11 Wi-Fi Settings Select an Wi-Fi and connect. Set Linked Device IP Linked network parameters refers to the network parameters of devices (like door station, doorphone, main station, center, etc.), to which the indoor station is linked.
  • Page 46 Video Intercom Kit User Manual Note Default admin password is the activation password. 2. Tap Main Door Station to pop up the device information dialog. Figure 7-13 Device Information Set the parameters of the linked door station. Tap to set parameters of the door station. 3.
  • Page 47 Video Intercom Kit User Manual Volume Settings Set microphone volume and output volume. Call Number Settings The call No. should be the same as the indoor station's room No. If press the call button of the door station, you can call the indoor station directly. Public Password You can use the public password to open the door station related door lock.
  • Page 48 Video Intercom Kit User Manual Figure 7-14 Set Indoor Station No. 2. Select Indoor Station to set the room information, live view duration, SIP parameters and password. Room Information You can set room name, floor No., and room No. Tap Advanced Settings to set community No., building No.
  • Page 49 Video Intercom Kit User Manual Room Information You can set room name and No. Tap Advanced to set the community No., building No., and unit No. if you need. When calling the indoor station and the two devices are in the same building, you can call the room No.
  • Page 50 Video Intercom Kit User Manual Figure 7-15 Analog Doorphone Note The unlock time is between 1 s to 255 s. Add Camera Steps 1. Tap Settings → → Configuration , and enter admin (activation) password. 2. Tap to enter the device management page. 3.
  • Page 51 Video Intercom Kit User Manual SIP Settings Devices can communicate with each other via SIP protocol. You create set the SIP register password, enable standard SIP and set VOIP account. Steps 1. Tap Settings → → Configuration , and enter admin (activation) password. 2.
  • Page 52 Video Intercom Kit User Manual Figure 7-17 VOIP Account Settings Note Up to 32 characters are allowed in the user name. Zone and Alarm Settings Zone Settings You can set the zone type, alarm type and delay time and other parameters of 2 zones. Before You Start Tap Settings →...
  • Page 53 Video Intercom Kit User Manual Figure 7-18 Zone Settings 2. Press a zone to pop up the zone editing dialogue box. 3. Set the zone type, alarm type, status of arming status, entering delay, and exiting delay. 4. Tap OK to save the settings. Note 2 zone types are selectable: Smoke Detector and Gas Detector.
  • Page 54: Password Settings

    Video Intercom Kit User Manual 2. Tap Stay Mode, Away Mode, Sleeping Mode, or Custom to enter the page. 3. Arm the selected zone. Note Zones are configurable on the arming mode page. ● Smoke detector zone and gas detector zone will be triggered even if they are disabled. ●...
  • Page 55 Video Intercom Kit User Manual 5) Tap OK. 4. Create a new password and confirm it. 5. Tap OK. Change by Security Question You can change admin password via security questions. Before You Start You need to security questions at the wizard or tap Settings → →...
  • Page 56: Synchronize Time

    Video Intercom Kit User Manual Duress Code When you are hijacked and forced to open the door, you can enter the duress code. An alarm will be triggered to notify the management center secretly. Note The duress code and the unlock password cannot be the same. 4.
  • Page 57: Sound Settings

    Video Intercom Kit User Manual Figure 7-19 Time Synchronization 1) Select the Time Zone. 2) Enable Enable NTP. 3) Set the synchronizing interval, enter the IP address/domain of NTP server and port No. Note The default unit of synchronizing interval is minute. ●...
  • Page 58 Video Intercom Kit User Manual Figure 7-20 Call Settings 2. Set corresponding parameters. Ringtone There are 3 ringtones by default, and you can custom and import at most 4 ringtones via Batch Configuration Tool or iVMS-4200 Client Software. Ringtone Duration: The maximum duration of indoor station when it is called without being accepted.
  • Page 59 Video Intercom Kit User Manual Figure 7-21 Main Page Note Before enabling Auto-answer, the function of Leave Message needs to be enabled. Tap Settings → → to enter the shortcut settings page. Eanble Leave Message and go back to calling settings page to enable Auto-answer. Do Not Disturb Device Select All and all devices will not disturb this device.
  • Page 60: Link To The Mobile Client

    Video Intercom Kit User Manual Steps 1. Tap Settings → → Volume Settings to enter the volume settings page. Figure 7-22 Volume Settings Page 2. Set the microphone volume, prompt sound volume, and the call volume of the indoor station. Set the microphone volume and speaker volume for analog doorphone.
  • Page 61: System Settings

    Video Intercom Kit User Manual Figure 7-23 Enable Guarding Vision Service 3. Edit LBS server and Verification Code. Note Verification code is used to add the device to mobile client. 4. Optional: Scan the QR code on the screen. Note Scan the left QR code on the screen to access Hik-Connect.
  • Page 62 Video Intercom Kit User Manual Figure 7-24 General Settings Page Password You can manage your arm/disarm password and scene password. For details, see Modify Arm/ Disarm Password Time and Date You can set the displayed time and date format, current time. You can also tap Sync Time and enable NTP to synchronize the device time.
  • Page 63 Video Intercom Kit User Manual Note After enabling Clear Screen function, press and hold the Unlock key to exit the clear screen ● mode. The device without unlock key will exit the clear screen mode automatically when the time is ●...
  • Page 64: Output Settings

    Video Intercom Kit User Manual Preference You can configure zone settings, scene settings and shortcut settings on the preference page. Tap Settings → to enter the preference page. Zone Settings Note Only when enable Alarm in the shortcut settings, can the Zone Settings displayed on the Preference page.
  • Page 65: Device Information

    Video Intercom Kit User Manual Note 1 to 32 characters are allowed. Supports uppercase letters, lowercase letters, numerics, and special characters. Remain Open Enable the function, the relay remains open. Disabled the function, and you can set the remain open duration. Note By default, the function is disabled.
  • Page 66: Device Management

    Video Intercom Kit User Manual Steps 1. Run the client software, enter Device Management, check the Online Device area. 2. Select an inactivated device and click the Activate. 3. Create a password, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 67 Video Intercom Kit User Manual Figure 7-25 Add the Device 4. Optional: Click Online Device, the active online devices in the same local subnet with the client software will be displayed on the Online Device area.
  • Page 68 Video Intercom Kit User Manual Note To add online devices to the software, you are required to change the device IP address to the same subnet with your computer first. 1) You can click Refresh Every 60s to refresh the information of the online devices. 2) Select the devices to be added from the list.
  • Page 69: System Configuration

    Video Intercom Kit User Manual Note You should enter the admin password of the device in the Password field of the pop-up window to modify the parameters. 7.2.3 System Configuration You can configure the video intercom parameters accordingly. Steps 1. Click Maintenance and Management → System Configuration → ACS & Video Intercom to enter the system configuration page.
  • Page 70 Video Intercom Kit User Manual Device Information Click Device Information to enter device basic information page. You can view basic information (the device type, and serial No.), and version information of the device. Figure 7-26 Device Information General Click General to enter device general parameters settings page. You can view and edit the device name and device ID.
  • Page 71 Video Intercom Kit User Manual Figure 7-28 Synchronize Time Select Time Zone or Enable NTP. Click Save to save the time settings. Time Zone ● Select a time zone from the drop-down list menu. ○ Click Synchronization. ○ ● Check the checkbox of Enable NTP to enable NTP. ○...
  • Page 72 Video Intercom Kit User Manual Figure 7-29 System Maintenance Click Reboot and the system reboot dialog box pops up. Click Yes to reboot the system. ● Click Restore Default Settings to restore the default parameters. ● Click Restore All to restore all parameters of device and reset the device to inactive status. ●...
  • Page 73 Video Intercom Kit User Manual Note The device supports 11 languages: English, Russian, German, Italian, French, Portuguese, ● Spanish, Turkish, Arabic, Polish, and Vietnamese. Rebooting the device is required after you change the system language. ● User Click User to enter the user information editing page. Select the user to edit and click Modify to enter the user parameter page.
  • Page 74 Video Intercom Kit User Manual RS-485 Click RS485 to enter the RS-485 settings page. You can view and edit the RS-485 parameters of the device. Figure 7-31 RS-485 Settings Note For indoor station and main station, there are 3 choices for the working mode: transparent channel, disable, and custom.
  • Page 75 Video Intercom Kit User Manual Figure 7-32 Time Parameters 2. Configure the calling duration, live view duration, call forwarding time, and the ringtone duration. 3. Click Save. Note Calling duration is the maximum duration of indoor station when it is called without being ●...
  • Page 76 Video Intercom Kit User Manual Figure 7-33 Permission Password For indoor station, you can change the admin password, arm/disarm password, unlock password and duress code. For indoor extension, only admin password and arm/disarm password need to be configured. Zone Alarm Steps 1.
  • Page 77 Video Intercom Kit User Manual 4. Set the zone status: NO or NC. 5. Set the entering delay, and exiting delay. 6. Select triggers. 7. Click Save to enable zone settings. Note 7 zone types are supported: Emergency Switch, Door Magnetic Switch, Smoke Detector, Active ●...
  • Page 78 Video Intercom Kit User Manual 3. Enter corresponding information (device name, IP address, port No., user name, password, etc.), and click OK. Note Indoor extension does not support this function. Export and Import Added Device Information Steps 1. Click Export to export the added device information file. 2.
  • Page 79 Video Intercom Kit User Manual Figure 7-37 Volume Input or Output 2. Slide the slider to adjust the input volume, output volume and speak volume. 3. Click Save to enable the settings. Ring Import Steps 1. Click Ring Import to enter the ring configuration page. Figure 7-38 Ring Import 2.
  • Page 80 Video Intercom Kit User Manual Note The ring to be imported should be in the wav format, and the size of the ring cannot be larger ● than 300k. Up to 4 rings can be added. ● Arming Information Click Arming Information to enter the configuring arming informaton page and view the arming information.
  • Page 81 Video Intercom Kit User Manual Figure 7-40 Extension Settings 2. Click Add.
  • Page 82 Video Intercom Kit User Manual Figure 7-41 Add SIP Info 3. Select Device Type as Indoor Extension.
  • Page 83 Video Intercom Kit User Manual 4. Enter the required information. Serial No. Enter the device's serial No.. The serial No. is on the rear panel of the device (A fixed-length number with 9 digits). IP Address Enter the device's IP address. Gateway Enter the device's gateway.
  • Page 84 Video Intercom Kit User Manual Figure 7-42 Local Network Configuration 2. Enter the Local IP Address, IP Address Subnet Mask, Gateway, Port No. and HTTP Port No. 3. Click Save to enable the settings. Note The default port No. is 8000. ●...
  • Page 85 Video Intercom Kit User Manual Figure 7-43 SIP Server Configuration 2. Click Enable. 3. Set the parameters according to your needs. Note Up to 32 characters are allowed in the Register User Name field. ● Registration password should be 1 to 16 characters in length. ●...
  • Page 86 Video Intercom Kit User Manual Figure 7-44 DNS Settings Configure Mobile Client Connection Configure Hik-Connect server parameters before viewing videos via mobile client. Before You Start Make sure the indoor station connects to the network. Steps 1. Click Hik-Connect to enter the configuring the settings page. 2.
  • Page 87: Person Management

    Video Intercom Kit User Manual Figure 7-45 Group Network Settings Device No. Settings Select the device type from the drop-down list, and set the corresponding information. Note Device type can be set as indoor station or indoor extension. ● When you select indoor extension as device type, the device No. can be set from 1 to 5. ●...
  • Page 88 Video Intercom Kit User Manual Figure 7-46 Personal Management Application The page is divided into two parts: Organization Management and Person Management. Organization Management You can add, edit, or delete the organization as desired. Person Management After adding the organization, you can add the person to the organization and issue card to persons for further management.
  • Page 89 Video Intercom Kit User Manual Note Up to 10 levels of organizations can be created. Modify and Delete Organization You can select the added organization and click to modify its name. You can select an organization, and click X button to delete it. Note The lower-level organizations will be deleted as well if you delete an organization.
  • Page 90 Video Intercom Kit User Manual Click Take Phone Take the person's photo with the PC camera. Click Remote Collection Take the person's photo with the collection device. 3. Issue the card for the person. 1) Click Credential → Card . 2) Click + to pop up the Add Card dialog.
  • Page 91 Video Intercom Kit User Manual Steps Note This function is only supported by the device the connection mothod of which is TCP/IP when adding the device. 1. In the organization list on the left, select an organization to import the persons. 2.
  • Page 92: Chapter 8 About This Manual

    Video Intercom Kit User Manual Chapter 8 About this Manual Get the manual and related software from or the official website (http://www.hikvision.com). Product Network Indoor Station...
  • Page 93: Chapter 9 Local Operation

    Video Intercom Kit User Manual Chapter 9 Local Operation 9.1 Call Settings 9.1.1 Add Contact Steps 1. Tap Call → to enter the contact list page. Figure 9-1 Contact List 2. Tap to pop up the contact adding dialog. 3. Enter the contact name and the room No. 4.
  • Page 94: Call Indoor Extension/Indoor Station

    Video Intercom Kit User Manual Figure 9-2 Call Resident 2. Enter the calling number. The calling number format should be x-x-x-xxx. For example, the calling number of Community 1, Building 2, Unit 3, and Room 405 is 1-2-3-405. Note The community No. can be omitted. 3.
  • Page 95: View Call Logs

    Video Intercom Kit User Manual Tap the capture button to capture and save the live view picture when speaking with the door station. On the call from the analog doorphone page, you can tap the unlock button to open the connected door lock and tap the capture button to capture and save the live view pictures.
  • Page 96: Leave Message

    Video Intercom Kit User Manual 9.2 Leave Message You can set leave message, and view the messages. Tap Settings → → Shortcut Settings , and enable Leave Message. Set Leave Message Time as 1 day, 7 days or 30 days. Tap Message →...
  • Page 97 Video Intercom Kit User Manual Figure 9-4 Live View...
  • Page 98: Arm/Disarm

    Video Intercom Kit User Manual Note The indoor extension can connect to indoor station with network cables. After connecting, the ● indoor extension can view related devices that linked to the indoor station. The indoor extension can link to analog doorphones independently and view linked ●...
  • Page 99: Disarm Room

    Video Intercom Kit User Manual Figure 9-5 Arm Settings page 2. Select Stay, Away, Sleeping or Custom. 3. Enter the arm/disarm password to enable the scene. Note You can set the arm/disarm password in the general settings. For details, see the configuration guide.
  • Page 100: Arming Mode Settings

    Video Intercom Kit User Manual Figure 9-6 Disarm Room 2. Enter the arm/disarm password. Note You can set the arm/disarm password in the general settings. For details, see the configuration guide. 3. Tap OK. 9.5 Arming Mode Settings 4 arming modes can be configured: stay mode, away mode, sleeping mode and custom mode. Before You Start Tap Settings →...
  • Page 101: Call Elevator

    Video Intercom Kit User Manual Note Zones are configurable on the arming mode page. ● Smoke detector zone and gas detector zone will be triggered even if they are disabled. ● 9.6 Call Elevator The indoor station supports calling the elevator. Before You Start Enable call elevator via iVMS-4200 Client Software.
  • Page 102: Information Management

    Video Intercom Kit User Manual 2. Back to the main page and tap 3. Select a relay to enable or disable, the control device will start/stop working. 9.8 Information Management You can view public notice, visitor message, alarm log and capture log on information management page.
  • Page 103: Chapter 10 Remote Operation Via The Client Software

    Video Intercom Kit User Manual Chapter 10 Remote Operation via the client software The Video Intercom module provides remote control and configuration on video intercom products via the iVMS-4200 client software. 10.1 Call Indoor Station Steps 1. On the main page, click Access Control → Video Intercom to enter the Video Intercom page. 2.
  • Page 104: Receive Call From Indoor Station/Door Station

    Video Intercom Kit User Manual 10.2 Receive Call from Indoor Station/Door Station Steps 1. Select the client software in the indoor station or door station page to start calling the client and an incoming call dialog will pop up in the client software. Figure 10-2 Incoming Call from Indoor Station 2.
  • Page 105: View Live Video Of Door Station And Outer Door Station

    Video Intercom Kit User Manual 10.3 View Live Video of Door Station and Outer Door Station You can get the live view of the door station and outer door station in the Main View module and control the door station and outer door station remotely. In the Main View module, double-click a door station or outer door station device or drag the device to a display window to start the live view.
  • Page 106: Release Notice

    Video Intercom Kit User Manual 10.5 Release Notice You can create different types of notices and send them to the residents. Four notice types are available, including Advertising, Property, Alarm and Notice Information. Steps 1. On the main page, click Access Control → Video Intercom to enter the Video Intercom page. 2.
  • Page 107 Video Intercom Kit User Manual Figure 10-5 Create a Notice 4. Edit the notice on the right panel. 1) Click ... on the Send To field to pop up the Select Resident dialog. 2) Check the checkbox(es) to select the resident(s). Or you can check the All checkbox to select all the added residents.
  • Page 108: Search Video Intercom Information

    Video Intercom Kit User Manual 5) Click in the Type field to unfold the drop-down list and select the notice type. 6) Optional: Click View to add a local picture to the notice. Note Up to 6 pictures in the JPGE format can be added to one notice. And the maximum size of one picture is 512KB.
  • Page 109 Video Intercom Kit User Manual Figure 10-6 Search Call Logs 3. Set the search conditions, including call status, device type, start time and end time. Call Status Click to unfold the drop-down list and select the call status as Dialed, Received or Missed. Or select All to search logs with all statuses.
  • Page 110: Search Notice

    Video Intercom Kit User Manual 10.6.2 Search Notice Steps 1. On the main page, click Access Control → Video Intercom to enter the Video Intercom page. 2. Click Notice to enter the Notice page. Figure 10-7 Search Notice 3. Set the search conditions, including notice type, subject, recipient, start time and end time. Recipient Input the recipient information in the Recipient field to search the specified notice.
  • Page 111 Video Intercom Kit User Manual 6. You can view and edit the notice details, check the sending failed/sent succeeded/unread users, and resend the notice to sending failed/unread users. 7. Optional: Click Export to export the notices to your PC.
  • Page 112: Appendix A. Communication Matrix And Device Command

    Device Command Scan the following QR code to get the device common serial port commands. Note that the command list contains all commonly used serial ports commands for all Hikvision access control and video intercom devices. Figure A-2 Device Command...
  • Page 113: Appendix B. Cables

    Video Intercom Kit User Manual Appendix B. Cables Cables and Wiring When there are multiple cores in one parallel line, only one pair of closed cores are allowed to ● transmit signal. It is not allowed to use multiple pair of cores in one cable to transmit signal. When using parallel lines, it is suggested to use those with shielding layer.
  • Page 114: Appendix C. Communication Matrix And Device Command

    Device Command Scan the following QR code to get the device common serial port commands. Note that the command list contains all commonly used serial ports commands for all Hikvision access control and video intercom devices. Figure C-2 Device Command...
  • Page 115 UD28086B-A...

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