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Quantum™ Series
Technician Manual
v2.3
COMPANY CONFIDENTIAL.
FOR INTERNAL USE ONLY!

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Summary of Contents for Pregis EasyPack Quantum Series

  • Page 1 Quantum™ Series Technician Manual v2.3 COMPANY CONFIDENTIAL. FOR INTERNAL USE ONLY!
  • Page 2: Table Of Contents

    Clear Jam Error ............... 10 Power Switch On With Dark Screen ........11 RFID Information ............... 12 Trouble Shooting: .............. 14 Error Explanation ............... 15 Spare Parts List ..............16 Revision Table ..............18 ©2019 Pregis LLC. All Rights Reserved...
  • Page 3: Introduction

    3/16” Allen Wrench 1 Introduction The Pregis Quantum Series includes the Quantum XT and Quantum XTW systems. Each system dispenses recycled paper void fill both on demand and at predetermined lengths, as needed. These user-friendly systems save storage space and reduce packaging material waste while providing unmatched safety, reliability and enhanced ergonomic features that increase operator productivity.
  • Page 4: Preventative Maintenance

    ® Quantum™ Series Technician Manual 2 Preventative Maintenance The Pregis Quantum Series requires very little maintenance. The following items should be checked when visiting a customer with this equipment. Run machine and check for the following • Paper is flowing unobstructed into machine on a straight path from the paper holder to the loop.
  • Page 5: Service Issues

    Adjust Tear time parameter in +/- 5ms increments. Increase time if paper isn’t tearing well enough. Decrease time if paper is shooting out back of drive roller. Cycle power to save new settings. Reference GI-002 for Tear Settings ©2019 Pregis LLC. All Rights Reserved...
  • Page 6: Head Popping Open Or Paper Slipping

    Slightly loosen both screws on the magnetic block using a 5mm Allen Driver. Move the block up or down (depending on symptom machine is displaying). Hold block in desired location and re-tighten Run machine and check for improvement. Repeat process until machine issue is resolved. ©2019 Pregis LLC. All Rights Reserved...
  • Page 7: Paper Tearing During Operation

    Lower the paper cradle as low as possible. The longer the paper path, the tighter it will become. Narrower paper passes through the machine more easily. If paper tearing persists after the setup has been optimized machine speed may need to be reduced. ©2019 Pregis LLC. All Rights Reserved...
  • Page 8 Pregis EasyPack ® Quantum™ Series Technician Manual Feed the paper around the bar Push the bar out ©2019 Pregis LLC. All Rights Reserved...
  • Page 9: Proper Magazine Setup

    Pregis EasyPack ® Quantum™ Series Technician Manual Proper Magazine Setup Incorrect Correct ©2019 Pregis LLC. All Rights Reserved...
  • Page 10: Clear Jam Error

    Remove snap ring and outer flange. Tighten set screws on orange roller and re-assemble machine. If setscrews don’t resolve the “clear Jam” error, there is a mechanical issue in the system adding extra load to the motor. ©2019 Pregis LLC. All Rights Reserved...
  • Page 11: Power Switch On With Dark Screen

    Damaged modules will supply low voltage to the PCB. If this is the case replace module. • Check the connections on the ribbon cable between the PCB and the User Interface PCB ©2019 Pregis LLC. All Rights Reserved...
  • Page 12: Rfid Information

    RFID tag the machine displays a hard error code 601 permanently disabling the use of the machine. At this time the only way to re-activate the machine is with the software password and a good RFID tag. Hardware: ©2019 Pregis LLC. All Rights Reserved...
  • Page 13 All Quantum’s should have enabled and set to length 1100 unless approved by Category Management. The RFID system protects Pregis revenues and machine performance by assuring only Pregis approved material runs through the machine. All Fanfold material is equipped with RFID Tags.
  • Page 14: Trouble Shooting

    2 more bundles of paper until a 601 error code will be displayed. 601 error code can only be cleared by a Pregis technician a. Use a known good RFID tag. Service techs should carry an RFID tag in their toolbox for this purpose.
  • Page 15: Error Explanation

    Pregis EasyPack ® Quantum™ Series Technician Manual 6 Error Explanation ©2019 Pregis LLC. All Rights Reserved...
  • Page 16: Spare Parts List

    XT/XTW Shared Parts 1023069 Power Entry Module 3030734 Foot Control 1022498 12FT Power Cord Receptacle 3030765 Teeth Housing 3033418 Duckbill Assy 3032271 Foot Pedal 3030779 Housing Cover 3030759 6in Infeed Rod 3030740 Fanfold Bullhorn ©2019 Pregis LLC. All Rights Reserved...
  • Page 17 Assembly 3033416 Teeth Assembly 3030739 PFTM Bullhorn 1021962 Large OD Roller XTW Specific Parts 3033680 XTW Teeth 1022298 10in Infeed Rod 3033689 XTW Paper Loop Assembly 3033681 Keyed Roller Tube 3036834 UI Control Assy ©2019 Pregis LLC. All Rights Reserved...
  • Page 18: Revision Table

    R VAN AUKEN UPDATED FORMATTING EC-1812 2/7/23 v2.2 P. RIOS UPDATED PAPER TYPES AND TEAR SETTINGS EC-1748 12/8/22 IN GI-002 v2.1 J. STUKENBERG REVISED EU TEAR SETTINGS EC-1389 9/8/20 v1.0 E. WRIGHT INITIAL RELEASE ©2019 Pregis LLC. All Rights Reserved...

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