Table of Contents
Advertisement
EN-8
5. MAINTENANCE
Caution: Before cleaning, turn off the scale, and remove the AC adapter.
5.1
Cleaning
WARNING: Electric Shock Hazard. Disconnect the equipment from the power supply before cleaning.
Make sure that no liquid enters the interior of the instrument.
Attention: Do not use solvents, harsh chemicals, ammonia or abrasive cleaning agents.
The housing may be cleaned with a cloth dampened with a mild detergent if necessary.
5.2
Troubleshooting
The following table lists common problems and possible causes and remedies. If the problem persists, contact
Ohaus or your authorized dealer.
Symptom
Unable to turn on the scale
Poor accuracy
Unable to calibrate
Scale displays "Lo bAt"
Scale displays "Lo Line"
Scale displays "E"
Scale displays "CALE"
Scale displays "UnSt"
5.3
Service Information
If the troubleshooting section does not resolve or describe your problem, contact your authorized Ohaus
service agent. For service assistance or technical support in the United States call toll-free 1-800-526-0659
between 8.00 AM and 5:00 PM EST. An Ohaus product service specialist will be available to help. Outside the
USA, please visit our website, www.ohaus.com to locate the Ohaus office nearest you.
Table 5-1 Troubleshooting
Possible Cause(s)
1.
Power cord not plugged in or
properly connected.
2.
Power outlet not supplying power.
3.
Batteries out of power.
4.
Other failure.
1.
Improper calibration.
2.
Unstable environment.
1.
CAL LOCK is set to ON.
2.
Unstable environment.
3.
Incorrect calibration mass.
Low battery
Low Line voltage
Weight on platform exceeds capacity
Calibration failure
Scale is unstable at power up
Remedy
1.
Check power cord connections. Make
sure power cord is plugged in properly
into the power outlet.
2.
Check the power source.
3.
Change batteries.
4.
Service required.
1.
Perform calibration.
2.
Move scale to suitable location.
1.
Set CAL LOCK to OFF.
2.
Move the scale to suitable location.
3.
Use correct calibration mass.
Connect the scale to power outlet.
Replace batteries.
Verify source voltage.
Remove load on scale.
Use the correct calibration weight.
Relocate scale to a more stable environment.
Courier 1000
Advertisement
Table of Contents
