I Cannot Adjust The Screen Brightness On My Device; When Is The Garmin Drivesmart Device Listening; A Skill I Want To Use Is Not Available; The Suction Cup Will Not Stay On My Windshield - Garmin DRIVESMART 76 Owner's Manual

I cannot adjust the screen brightness on my device

If your Garmin DriveSmart device is not supplied with enough power, the screen does not display at full
brightness.
• Verify your vehicle is turned on and is supplying power to the power outlet.
• Verify the Garmin DriveSmart device is connected to vehicle power using the included vehicle power cable
and the included vehicle power adapter (Mounting Considerations, page 2).

When is the Garmin DriveSmart device listening?

While the Garmin DriveSmart device is turned on and the microphones are not muted, the device continuously
listens for you to say OK, Garmin or Alexa to start a request. The device itself does not record or store any
audio data. After you start a voice request, the audio data of your request is sent to the Garmin Drive app or the
Amazon Alexa app for processing. You can view a record of your processed Alexa requests in the Amazon Alexa
app.
If you want to prevent the device from hearing any audio, you can mute the microphones by holding the voice
key for 2 seconds (Muting the Microphones, page 16).

A skill I want to use is not available

The Garmin DriveSmart device is compatible with many Alexa skills and features. However, some skills
and features are exclusive to certain devices or are not available for the Garmin DriveSmart device. Skill
compatibility is determined by the skill developer and Amazon.
If a skill you want to use is not available, you can contact the skill developer to suggest adding support for the
Garmin DriveSmart device.

The suction cup will not stay on my windshield

1 Clean the suction cup and windshield with rubbing alcohol.
2 Dry with a clean, dry cloth.
3 Mount the suction cup (Mounting Considerations, page 2).

My device is not acquiring satellite signals

• Verify the GPS simulator is turned off (Navigation Settings, page 45).
• Take your device out of parking garages and away from tall buildings and trees.
• Remain stationary for several minutes.

My battery does not stay charged for very long

• Decrease the screen brightness (Display Settings, page 47).
• Shorten the display timeout (Display Settings, page 47).
• Decrease the volume (Adjusting the Volume, page 10).
• Turn off the wi-fi radio when it is not in use (Wireless Network Settings, page 46).
• Put the device in power saving mode when not in use (Turning the Device On or Off, page 9).
• Keep your device away from extreme temperatures.
• Do not leave your device in direct sunlight.
54 Troubleshooting