Troubleshooting; Service Information - Black & Decker HNVC215B Instruction Manual

English
service centers or other qualified service organizations,
always using identical replacement parts.

TROUBLESHOOTING

If the product does not work, check the following:
• The charger was correctly plugged in for recharge. (It
feels slightly warm to the touch.)
• The charger cord is not damaged and is
correctly attached.
• The charger is plugged into a working electrical outlet.
For assistance with your product, visit our website
www.blackanddecker.com for the location of the service
center nearest you or call the BLACK+DECKER help line at
1–800–544–6986.
Battery Removal and Disposal
This product uses Lithium Ion rechargeable and recyclable
batteries. When the batteries no longer hold a charge, they
should be removed from the vacuum and recycled. They
must not be incinerated or composted.
The batteries can be taken for disposal to a BLACK+DECKER
Company‑Owned or Authorized Service Center. Some local
retailers are also participating in a national recycling program
(see "RBRC® Seal"). Call your local retailer for details. If you
bring the batteries to a BLACK+DECKER Company‑Owned or
Authorized Service Center, the Center will arrange to recycle
old batteries. Or, contact your local municipality for proper
disposal instructions in your city/town.
To remove the battery pack for disposal:
1. First, before attempting to disassemble the product, turn
it on and leave it on until the motor completely stops
insuring a complete discharge of the batteries.
2. Using a hex screwdriver, remove the seven screws
securing the two housing halves.
3. Lift the housing cover away from the assembly.
4. Detach all lead connections from battery pack.
5. Remove battery pack and dispose of as per
recommended guidelines.
Accessories

WARNING:
those offered by BLACK+DECKER, have not been
tested with this product, use of such accessories with
this product could be hazardous. To reduce the risk of
injury, only BLACK+DECKER recommended accessories
should be used with this product.
Recommended accessories for use with your product
are available at extra cost from your local dealer or
authorized service center. If you need assistance in locating
any accessory, please contact BLACK+DECKER. Call
1‑800‑544‑6986.
• Filter accessory number VF110.
Repairs

WARNING:
RELIABILITY, repairs, maintenance and adjustment
6
Since accessories, other than
To assure product SAFETY and
(including brush inspection and replacement, when
applicable) should be performed by a factory service
center or an authorized service center. Always use
identical replacement parts.
Register Online
Thank you for your purchase. Register your product now for:
• WARRAnTY sERViCE: Registering your product will
help you obtain more efficient warranty service in case
there is a problem with your product.
• COnFiRMATiOn OF OWnERshiP: In case of
an insurance loss, such as fire, flood or theft, your
registration of ownership will serve as your proof
of purchase.
• FOR YOUR sAFETY: Registering your product will
allow us to contact you in the unlikely event a safety
notification is required under the Federal Consumer
Safety Act.
• Register online at www.BlackandDecker.com/
newOwner.

SERVICE INFORMATION

All BLACK+DECKER Service Centers are staffed with trained
personnel to provide customers with efficient and reliable
power tool service. Whether you need technical advice,
repair, or genuine factory replacement parts, contact the
BLACK+DECKER location nearest you. To find your local
service location, call: 1-800-544-6986 or visit
www.blackanddecker.com
Two-Year Limited Warranty
For warranty terms, go to https://www.blackanddecker.
com/support/warranty‑policy.
To request a written copy of the warranty terms, contact:
Customer Service at Black & Decker, 701 East Joppa Road,
Towson, MD 21286 or call 1‑800‑544‑6986.
lATin AMERiCA: This warranty does not apply to products
sold in Latin America. For products sold in Latin America,
check country‑specific warranty information contained in
the packaging, call the local company or see the website for
such information.
Imported by: Black & Decker (U.S.) Inc.
701 E. Joppa Rd.
Towson, MD 21286
BlackandDecker.com
(1‑800‑544‑6986)