Error Code 30H - SNAPCYCLE Infinity User Manual

Wiring from the motor to the controller is damaged or cut.
•
The motor connector is not properly connected.
•
• The motor is faulty.
What should I do:
Inspect the wiring coming out of the left side of the motor hub, trace this cable all the way to the
controller. Check if there is any visible damage.
Check the motor connector if it is properly connected. Unplug it, turn off the power of the ebike.
Plug back this connector properly, and then power on the ebike to see if this error still shows up.
If the error persists, you can contact Snapcycle Customer Support team via email
at support@snapcycle.com

6.4 Error Code 30H

Definition: This error means loss of communication between the controller and the LCD screen.
Possible Causes
Loose connection between the controller and LCD.
•
• Faulty LCD
• Faulty controller.
What should I do :
Check if the connectors between the LCD and the controller are properly connected. Unplug the
connectors, and plug them back, then turn on the LCD screen to see if the error persists.
Check if the cable between the LCD and the controller has visible damage
If the problem persists, you can contact Snapcycle Customer Support team via email
at support@snapcycle.com
.
for technical support.
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