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Summary of Contents for SNAPCYCLE Infinity
- Page 1 ELECTRIC BICYCLE Snapcycle Infinity User’ s Manual...
- Page 3 ENGLISH MANUAL Snapcycle Inc. 5318 E. 2nd St Long Beach, CA 90803 www.snapcycle.com...
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Page 5: Table Of Contents
Contents Preface ............................2 Welcome ..........................2 About this manual ........................2 Symbols used in the manual ....................2 Service & technical support ....................2 Safety .............................. 3 2.1 Safe Use of the E-bike ........................3 2.2 Battery and Charger Safety ......................4 2.3 Changing Components or Adding Accessories ................ -
Page 6: Preface
1.4 Service & technical support If you have questions after reading this manual, please contact the Snapcycle Help Center. We are always here to support you. Snapcycle Help Center: support.snapcycle.com Email: support@snapcycle.com... -
Page 7: Safety
2. Safety 2.1 Safe Use of the E-bike 1) You need to check the traffic rules and regulations in your area, including but not limited to regulations about bicycle lighting, licensing of e-bikes, riding on sidewalks, laws regulating bike path and trail use, helmet laws, child carrier laws, special e-bike traffic laws. It is your responsibility to know and obey the laws. -
Page 8: Battery And Charger Safety
Changing the components on your e-bike with non-genuine replacement parts may • compromise the safety of your e-bike and may void the warranty. Check with Snapcycle customer service before changing the components on your bike Please take note that the use of a third-party trailer may cause extra load stress on your •... -
Page 9: Unboxing & Assembly
Assembly Videos’ section: https://support.snapcycle.com/hc/en-us/categories/4403039258777- User-Manuals-and-Technical-Videos. If you are unable to find the assembly video, please check your spam/junk folders. You may also write in to us at support@snapcycle.com , or phone us at (415) 888-9135. 3.1 Overview Saddle Front Basket... -
Page 10: Cockpit
3.2 Cockpit Shimano Brake Lever Power Button LCD Display Shifter (with brake sensor) Mode Button Half-Twist Handle Throttle Horn 4. Operations 4.1 Product Specifications US Standard 3.0A smart Battery 48V 15AH Lithium Battery Charger charger, UL Certified Range 20 ~ 45 Miles Controller 48V / 22A Electric Bike... -
Page 11: Mechanical Checklist
4.2 Mechanical Checklist Before each ride and after every 30 miles of riding, we recommend the following safety checks tabulated in the below tables. Fasteners Check that all fasteners and components are securely tightened Brakes Check and Test to ensure front and rear brakes work properly Check and ensure the brake pads are not over-worn and are correctly positioned. -
Page 12: First Ride
4.3 First Ride For your first ride, 1. You need to fully charge your battery before use. Charge it until the LED on your charger turns green. 2. Ensure the battery key is in LOCKED position 3. Press and hold the power button on the display control pad located on the left handlebar until the display turns on 4. -
Page 13: Bike Display And Controls
4.4 Bike Display and Controls 4.4.1 Functional Description of the Display Speed Lamp Brake Battery indicator ERROR PAS Level WALKING icon Mileage indicator • Speed Display: It shows the speed value in KM/H or MPH • Battery Indicator: It shows the power level of the battery. The corresponding voltage for each level can be adjusted by the user. - Page 14 Power On/Off Press and hold Power button for 1 second can turn on/off the display. The Display can automatically shut down when there is no operate & ride for X minutes（X could be 0~10）. Pedal-Assist Levels Short press Power or Mode button can change the assist level. Top assist level is 5, 0 for neutral. Walk Mode Short press Mode button In this interface, press and hold Mode button for 2 second can get into walking mode, the icon...
- Page 15 4.4.3 Parameter Setting on the Display You can refer to the guide in this section to adjust the parameter settings on the LCD display to better suit your personal need or preference. CAUTION: Please check your local rules and regulations before you make any adjustment to the parameter settings of your ebike (e.g.
- Page 16 We will proceed to take you through each parameter in the pages that follow. Clear (Cr): Press Mode button to change y can reset trip data. _______________________________________________________________________________ System Unit (S7): Press Mode button to switch between Metric / Imperial. _______________________________________________________________________________ Brightness (b1): Press Mode button to change the brightness of the backlight, 1 is darkness 5 is brightness.
- Page 17 Snapcycle wheels. _______________________________________________________________________________ Battery Voltage (bUO): Press the Power/Mode buttons to change the battery voltage setting. Options available for the battery voltage are 24V/36V/48V/UBE, where UBE means ‘user defined value’ (Factory Default: 48). _______________________________________________________________________________ Speed Limit (SPL): Press the Power/Mode buttons to the change the speed limit for the pedal-assist mode (Factory Default: 20).
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Page 18: Battery And Charging
4.5 Battery and Charging 4.5.1 Charging To charge the battery, • You need to charge it at room temperature , preferably around 68 °F. Charging below 32 °F or above 104 °F may significantly shorten the lifespan of the battery •... -
Page 19: Transportation & Storage
5. Transportation & Storage 5.1 Transportation CAUTION: Batteries are not designed to be on the bike during transportation by car. Batteries must be taken off the bike(s) and transported inside the car. 5.2 Storage Store the bike in a location where it is protected from snow, rain, sun etc. Snow and rain can cause the bike to corrode. -
Page 20: Error Code And Troubleshooting
If it still does not solve your problem, contact Snapcycle customer support team via email at support@snapcycle.com. Most likely, you would need to get your controller replaced. -
Page 21: Error Code 22H
Most likely, you would need to get your throttle replaced. 6.3 Error Code 24H Definition: All Snapcycle motors are 3-phase brushless geared DC motor, as shown in the schematic below. If any of the three phase wirings (øA, øB, øC) from the rear hub motor to the controller is damaged , broken or disconnected, or any of the hall sensors inside the motor is faulty, you will have this error message shown on the LCD screen. -
Page 22: Error Code 30H
Check the motor connector if it is properly connected. Unplug it, turn off the power of the ebike. Plug back this connector properly, and then power on the ebike to see if this error still shows up. If the error persists, you can contact Snapcycle Customer Support team via email support@snapcycle.com 6.4 Error Code 30H... -
Page 23: Maintenance
7. Maintenance 7.1 Inspection and Safety Check Before every ride and after every 50 miles of ride, the e-bike should be checked regularly following the checklist as described in Section 4.2. Regular inspections and tuning are crucial to ensure that your ebike remains safe and fully functional. - Page 24 Chain every six months Put one drop of oil on each roller of the chain. Wipe off all excess oil with a clean soft cloth. Shift levers Never Do not lubricate the shift levers Derailleurs every six months Put one drop of oil on each pivot point of the derailleur.
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Page 25: Product Warranty
LCD display, battery, and electrical sensors. BATTERY WARRANTY Snapcycle batteries are covered by one (1) year pro-rated warranty. If a battery is found defective or its capacity falls below 60% of its rated value within the warranty period, it will be repaired free of charge for the customers. - Page 26 Shipping charges are to be borne by the customers. It is at the full discretion of Snapcycle to determine if a defective component is covered by this limited warranty.
- Page 27 Email: support@snapcycle.com Snapcycle service team may request additional information such as video and photography to assist with processing of the warranty claims. Snapcycle e-bikes or parts returned without prior authorization and proper documentation may get lost, and may cause delay to the entire process.
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Page 28: Safety Disclaimer
Snapcycle does not accept any liability or responsibility for any accident or injury incurred as a result of the use of any of their electric bicycles or any other product. - Page 29 If at any time you have questions or need assistance with the maintenance of your product, you may contact us at support@snapcycle.com or you may contact the manufacturer using the information included in this Owner’s Manual.
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