Error Code 22H; Error Code 24H - SNAPCYCLE Infinity User Manual

6.2 Error Code 22H

Definition: This error message means the controller is not detecting any voltage signal from the
throttle, after the battery is turned on and LCD is powered up. The throttle adjustment range of the
controller for Snapcycle Infinity model is 1.2v – 4.4v.
Possible Causes
Throttle cable connectors are not properly connected, or one of the connectors has
•
visible damage.
The metallic components inside the throttle have become dislodged or damaged.
•
• A damaged or pinched wire could be the culprit as well.
What should I do:
Trace the cable from the throttle and find the throttle connector. Unplug it, turn off the power of
the ebike. Plug back this connector properly, and then power on the ebike to see if this error still
shows up.
Trace the throttle cable and check if there is any visible damage to the entire cable.
Lastly, you can contact Snapcycle Customer Support team via email at
Most likely, you would need to get your throttle replaced.

6.3 Error Code 24H

Definition: All Snapcycle motors are 3-phase brushless geared DC motor, as shown in the schematic
below. If any of the three phase wirings (øA, øB, øC) from the rear hub motor to the controller is
damaged , broken or disconnected, or any of the hall sensors inside the motor is faulty, you will have
this error message shown on the LCD screen.
Possible Causes
support@snapcycle.com .
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