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en Troubleshooting
Fault
The appliance is not
working.
The programme does
not start.
The door cannot
be opened.
46
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your room or other
▶
appliances are working.
You have not pressed Start / Reload
Press Start / Reload
▶
Door is not closed.
Close the door.
▶
Childproof lock is activated.
Deactivate childproof lock.
▶
→ "Deactivating the childproof lock", Page 32
- Ready In +
Check whether - Ready In +
▶
→ "Buttons", Page 23
Laundry is caught in the door.
Remove any trapped laundry.
▶
The detergent drawer has not been pushed in fully.
Push in the detergent drawer until the symbol goes
▶
out.
The pump for the intelligent dosing system is blocked.
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer", Page 37
Switch the appliance on.
3.
If the display appears again after you clean the
4.
pump unit, call customer service.
→ "Customer Service", Page 55
Note: You can deactivate and manually dose the intel-
ligent dosing system until the fault is rectified.
→ "Buttons", Page 23
is activated.
Continue the programme by selecting
▶
Drain and pressing Start / Reload
→ "Resuming the programme when the programme
status is Rinse Hold", Page 31
The temperature is too high.
Wait until the temperature has dropped.
▶
.
is activated.
.
is activated.
Spin or
.
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