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Axis Q6225-LE User Manual

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AXIS Q6225-LE PTZ Camera
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  • Page 1 AXIS Q6225-LE PTZ Camera User manual...

  • Page 2: Table Of Contents

    AXIS Q6225-LE PTZ Camera Table of Contents Get started ..........

  • Page 3: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 4: Verify That No One Has Tampered With The Firmware

    Verify that no one has tampered with the firmware To make sure that the device has its original Axis firmware, or to take full control of the device after a security attack: 1. Reset to factory default settings. See Reset to factory default settings on page 63.
  • Page 5 AXIS Q6225-LE PTZ Camera Get started Video control bar Settings toggle Settings tabs...

  • Page 6: Configure Your Device

    AXIS Q6225-LE PTZ Camera Configure your device Configure your device Basic settings Set the capture mode 1. Go to Video > Installation > Capture mode. 2. Click Change. 3. Select a capture mode and click Save and restart. See also Capture modes on page 52.
  • Page 7 AXIS Q6225-LE PTZ Camera Configure your device Important • The focus recall overrides the camera’s autofocus at the specific pan/tilt range. • A preset position overrides the focus setting saved in the focus recall area. • The maximum number of focus recall areas is 20.
  • Page 8 2. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Stabilize a shaky image with electronic image stabilization (EIS) Electronic Image Stabilization (EIS) can be used in environments where the product is mounted in an exposed location and subject to vibrations, for example, wind or passing traffic.
  • Page 9 AXIS Q6225-LE PTZ Camera Configure your device 1. Go to Video > Installation > Image correction. 2. Turn on Image stabilization. Compensate for barrel distortion Barrel distortion is a phenomenon where straight lines appear increasingly bent closer to the edges of the frame. A wide field of view often creates barrel distortion in an image.
  • Page 10 AXIS Q6225-LE PTZ Camera Configure your device 5. You can see the number of pixels for each of the rectangle’s sides, and decide if the values are enough for your needs. Hide parts of the image with privacy masks You can create one or several privacy masks to hide parts of the image.

  • Page 11: Adjust The Camera View (Ptz)

    AXIS Q6225-LE PTZ Camera Configure your device 3. Choose appearance, text size, and alignment. 4. The current pan and tilt positions show up in the live view image and in the recording. Add street names and compass direction to the image Note The preset positions and compass direction will be visible in the compass field in all video streams and recordings.

  • Page 12: View And Record Video

    AXIS Q6225-LE PTZ Camera Configure your device Set the duration for the preset. Set the move speed, which controls how fast to move to the next preset. 6. Go to Preset positions. 6.1 Select the preset positions that you want in your guard tour.
  • Page 13 With signed video, you can make sure that no one has tampered with the video recorded by the camera. 1. Go to Video > Stream > General and turn on Signed video. 2. Use AXIS Camera Station (5.46 or later) or another compatible video management software to record video. For instructions, see the AXIS Camera Station user manual.

  • Page 14: Set Up Rules For Events

    AXIS Q6225-LE PTZ Camera Configure your device indicates that no one has tampered with the video. Note To get more information about the video, right-click the video and select Show digital signature. Set up rules for events You can create rules to make your device perform an action when certain events occur. A rule consists of conditions and actions.
  • Page 15 AXIS Q6225-LE PTZ Camera Configure your device 1. Start the application if it is not already running. 2. Make sure you have set up the application according to your needs. Create a rule: 1. Go to System > Events and add a rule.
  • Page 16 AXIS Q6225-LE PTZ Camera Configure your device 2. Make sure you have set up the application according to your needs. Add a preset position: Go to PTZ and set where you want the camera to be directed by creating a preset position.
  • Page 17 AXIS Q6225-LE PTZ Camera Configure your device 2. Create the home position that includes the entrance of the gate. 3. Create the zoomed-in preset position so that it covers the area in the image where you assume that the license plate will appear.

  • Page 18: The Device Interface

    AXIS Q6225-LE PTZ Camera The device interface The device interface To reach the device interface, type the device’s IP address in a web browser. Note Support for the features and settings described in this section varies between devices. This icon indicates that the feature or setting is only available in some devices.

  • Page 19: Video

    Shows what kinds of access to the device that are active, and what encryption protocols are in use. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Click to go to AXIS OS Hardening guide where you can learn more about how to apply cybersecurity best practices.
  • Page 20 AXIS Q6225-LE PTZ Camera The device interface Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg].
  • Page 21 AXIS Q6225-LE PTZ Camera The device interface • Video format: Select the encoding format to use in the live view. • Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream. The bitrate information differs from the information shown in a text overlay, because of different information sources.
  • Page 22 AXIS Q6225-LE PTZ Camera The device interface Remove distortion : Use the slider to adjust the correction level. Pucker means that the image width is kept at the expense of image height and resolution. Bloat means that image height and resolution are kept at the expense of image width.
  • Page 23 AXIS Q6225-LE PTZ Camera The device interface Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.
  • Page 24 AXIS Q6225-LE PTZ Camera The device interface : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 25 • Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later. IR light If your device doesn’t have built-in illumination, these controls are only available when you have connected a supporting Axis accessory.
  • Page 26 AXIS Q6225-LE PTZ Camera The device interface • Flicker-free 60 Hz : The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/60 s. • Flicker-reduced : This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s (50 Hz) and 1/120 s (60 Hz) for brighter scenes.
  • Page 27 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example in scenes with moving objects.
  • Page 28 AXIS Q6225-LE PTZ Camera The device interface Dynamic FPS (frames per second): Turn on to allow the bandwidth to vary based on the level of activity in the scene. More activity requires more bandwidth. Lower limit: Enter a value to adjust the frame rate between minimal fps and the stream default fps based on scene motion. We recommend you to use lower limit in scenes with very little motion, where the fps could drop to 1 or lower.

  • Page 29: Ptz

    AXIS Q6225-LE PTZ Camera The device interface • Streaming indicator : Select to show an animation superimposed over the video stream. The animation indicates that the video stream is live, even if the scene doesn’t contain any motion. Appearance: Select the animation color and background color, for example, red animation on a transparent background (default).
  • Page 30 AXIS Q6225-LE PTZ Camera The device interface Preset position A guard tour with preset positions displays the video stream from different preset positions, either in a predefined or random order for a specified duration. Once started, a guard tour continues to run until stopped, even when there are no clients (web browsers) viewing the images.
  • Page 31 AXIS Q6225-LE PTZ Camera The device interface Limits To narrow down the area under surveillance, you can limit the PTZ movements. Save as Pan 0: Click to set the current position as zero-point for pan coordinates. Set pan-tilt limits: Turn on to set pan-tilt limits for PTZ movements. The camera uses the coordinates of the center of the image when you set pan-tilt limits.
  • Page 32 • PTZ control queue: Turn on to place PTZ control requests in a queue. This displays the users status and position in the queue. To use the PTZ controls in AXIS Camera Station, turn off this setting. Enter queue: Click to add your request for PTZ control to the queue.

  • Page 33: Recordings

    AXIS Q6225-LE PTZ Camera The device interface Timeout type Timespan: Time out after reaching the set duration. Activity: Time out after reaching the set duration since the last activity. Infinity: Never to time out until a user with higher priority takes control.

  • Page 34: Apps

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.
  • Page 35 AXIS Q6225-LE PTZ Camera The device interface Note The system uses the date and time settings in all recordings, logs and system settings. Network IPv4 Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks.
  • Page 36 One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: The default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 37 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 38 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 39 To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 40 AXIS Q6225-LE PTZ Camera The device interface A rule defines the conditions that must be met for the product to perform an action. The list shows all the currently configured rules in the product. Note You can create up to 256 action rules.
  • Page 41 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 42 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management systems (VMS).
  • Page 43 AXIS Q6225-LE PTZ Camera The device interface ALPN is a TLS/SSL extension that allows for the selection of an application protocol during the handshake phase of the connection between the client and server. This is used to enable MQTT traffic over the same port that is used for other protocols, such as HTTP.
  • Page 44 AXIS Q6225-LE PTZ Camera The device interface The Last Will Testament (LWT) lets a client provide a testament along with its credentials when connecting to the broker. If the client disconnects ungracefully at some point later (maybe because his power source died), it can let the broker deliver a message to other clients.
  • Page 45 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share, since each device gets its own folder.
  • Page 46 AXIS Q6225-LE PTZ Camera The device interface Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card.
  • Page 47 When you create an ONVIF user, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. Add user: Click to add a new ONVIF user.
  • Page 48 AXIS Q6225-LE PTZ Camera The device interface Update user: Edit the user’s properties. Delete user: Delete the user. You can’t delete the root user. ONVIF media profiles An ONVIF media profile consists of a set of configurations that you can use to change media stream settings.
  • Page 49 Pairing Pairing allows you to use a compatible Axis network speaker or microphone as if it’s part of the camera. Once paired, the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera. The network microphone will take up sounds from the surrounding area and make it available as an audio input device, usable in media streams and recordings.

  • Page 50: Maintenance

    Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page. Maintenance Restart: Restart the device.
  • Page 51 The device interface Note All Axis device firmware is digitally signed to ensure that you only install verified firmware on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Signed firmware, secure boot, and security of private keys”...

  • Page 52: Learn More

    The image shows how the field of view and aspect ratio can change between two different capture modes. What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com. Remote focus and zoom The remote focus and zoom functionality allows you to make focus and zoom adjustments to your camera from a computer.

  • Page 53: Privacy Masks

    AXIS Q6225-LE PTZ Camera Learn more Privacy masks A privacy mask is a user-defined area that prevents users from viewing a part of the monitored area. In the video stream, privacy masks appear as blocks of solid color. The privacy mask is relative to the pan, tilt, and zoom coordinates, so regardless of where you point the camera, the privacy mask covers the same place or object.

  • Page 54: Streaming And Storage

    H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.
  • Page 55 AXIS Q6225-LE PTZ Camera Learn more Maximum bitrate (MBR) Maximum bitrate lets you set a target bitrate to handle bitrate limitations in your system. You might see a decline in image quality or frame rate as the instantaneous bitrate is kept below the specified target bitrate. You can choose to prioritize either image quality or frame rate.

  • Page 56: Applications

    Applications With applications you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.
  • Page 57 AXIS People Counter AXIS People Counter is an analytic application that you can install on a network camera. You can use the application to count how many people pass through an entrance, in what direction they pass, and if more than one person passes during a predefined interval.

  • Page 58: Security

    AXIS Object Analytics AXIS Object Analytics is an analytic application that comes preinstalled on the camera. It detects objects that move in the scene and classifies them as, for example, humans or vehicles. You can set up the application to send alarms for different types of objects. To find out more about how the application works, see AXIS Object Analytics user manual.
  • Page 59 The device ID is securely and permanently stored in the secure keystore as a certificate signed by Axis root certificate. The device ID can be leveraged by the customer’s IT infrastructure for automated secure...

  • Page 60: Specifications

    • Risk of data loss and corrupted recordings. Unmount the SD card from the device’s web interface before removing it. Don’t remove the SD card while the product is running. This device supports SD/SDHC/SDXC cards. For SD card recommendations, see axis.com.

  • Page 61: Buttons

    To comply with the IP66-rated design of the camera and maintain the IP66 protection, the supplied RJ45 Push-pull Connector (IP66) shall be used. Alternatively, use the RJ45 IP66-rated cable with premounted connector which is available from your Axis reseller. Do not remove the plastic network connector shield from the camera.

  • Page 62: Cleaning Recommendations

    AXIS Q6225-LE PTZ Camera Cleaning recommendations Cleaning recommendations...

  • Page 63: Troubleshooting

    Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 64: Upgrade The Firmware

    3. Go to Settings > System > Maintenance. Follow the instructions on the page. When the upgrade has finished, the product restarts automatically. Technical issues, clues and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support. Problems upgrading the firmware Firmware upgrade failure If the firmware upgrade fails, the device reloads the previous firmware.
  • Page 65 Axis device. Check all cabling and reinstall the device. Possible IP address conflict The static IP address in the Axis device is used before the DHCP server sets a dynamic address. with another device on the...

  • Page 66: Performance Considerations

    Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support Contact support at axis.com/support.
  • Page 67 User manual Ver. M4.2 AXIS Q6225-LE PTZ Camera Date: June 2023 © Axis Communications AB, 2022 - 2023 Part no. T10179298...

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