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PQQX14033ZA.book 76 ページ ２００４年６月２１日 月曜日 午後４時１４分
Troubleshooting
Problem
You cannot make long
distance calls.
The handset does not display
the caller's name and/or
phone number.
The handset and/or base unit
does not announce the
displayed caller's name.
The handset and/or base unit
does not announce the
displayed caller's name
properly.
The handset display exits the
Caller List or phone book.
The Ringer/Message Alert
indicator flashes slowly when
the handset is not ringing and
in use.
You cannot have a
conversation using the
headset.
76
Cause & Remedy
• Please make sure you have long distance
service.
• You need to subscribe to a Call Display
service.
• Other telephone equipment may be
interfering with your phone. Disconnect it and
try again.
• Other electrical appliances connected to the
same outlet may be interfering with Call
Display.
• Telephone line noise may be affecting Call
Display.
• The caller requested not to send his/her
caller information (p. 33).
• If a call is being transferred to you, the caller
information will not be displayed.
• If a (separate) Call Display box is connected
between the unit and the telephone wall jack,
disconnect the Call Display box or plug the
unit directly into the wall jack.
• The handset and/or base unit ringer volumes
are turned off. Set to high, medium, or low
(p. 18, 19).
• The Talking Call Display feature is turned off.
Turn it on (p. 34, 35).
• Name pronunciation may vary.
• The handset and/or base unit will announce
each letter of abbreviations, such as "Co."
and "Inc.".
• Call Display service supports names of up to
15 letters. If the caller's name has more than
15 letters, the name will not be announced
correctly.
• Do not pause for over 60 seconds while
searching.
• The Message Alert is turned on and new
messages have been recorded. Turn the
Message Alert off (p. 27) or listen to the new
messages (p. 60, 61, 65).
• Make sure the optional headset is connected
properly (p. 71).
• If "SP-phone" is displayed on the handset,
press [C] to switch to the headset.
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