Promi-SD User Manual – Appendix C. Technical Support
Use this form to request technical support for Promi -SD. Individual form should be filled out for each Promi-SD in question.
Referring to the example on separate sheet, please provide as much information as possible so we may resolve and respond
to your inquiry promptly. When you have finished, sub mit this form by e-mail to
7710.
NOTE: Before you contact technical support, please have a look at our FAQ. Chances are, you will find an instant answer to
your problem.
indicates a required field.
User Contact Information
Name
Company
Phone
Overall Hardware Setup
(Depict or describe actual hardware connections)
Host Device (to which Promi-SD is attached)
Description
Serial Port
Comments
Promi-SD
Model Name
S-Register**
* BD Address is the 6-digit number labeled on the product.
** As for S-Register, the values are shown by "AT&V" command on a PC running Serial Port program (e.g. HyperTerminal). See
the User's Manual for details.
E-mail
Fax
Port
Setup
Baud Rate
Data Bits
Copyright © 2006 Sena Technologies, Inc. All rights reserved.
support@sena.com
or by fax to +82 2 573 -
H T
T H
Parity
Stop Bits
Flow Control
BD Address*
C-2