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Terms and Conditions
Warranty Policy
1. All products are warranted against defects in materials and workmanship for a period
of two years from the date of purchase by the customer.
2. The buyer will bear the return freight charges for goods that are returned for repair
within the warranty period whereas manufacturer will bear the return to user freight
charges after repair.
3. The buyer will pay for repair (for the replaced materials plus service time) and
transportation charges (both ways) for items after the expiration of the warranty
period.
4. If the RMA Service Request Form does not meet the stated requirement as listed on
"RMA Service " , RMA goods will be returned at the customer expense.
5. The following conditions are excluded from this warranty：
A. Improper or inadequate maintenance by the customer.
B. Unauthorized modification or misuse.
C. Operation outside of the environmental specifications for the product.
RMA Service
1. Request a RMA# :
Complete and fax to Supplier the "RMA Request Form" to obtain a RMA number.
2. Shipping:
A. The customer is requested to fill up the problem code as listed . If none of the
code is selected, please write the symptom description on the remark.
B. Ship the defective units with freight prepaid.
C. Mark the RMA # clearly on the box.
D. Shipping damage as a result of inadequate packing is the customer's
responsibility.
E. Use the original packing materials whenever possible .
3. All RMA# are valid for 30 days only:
When RMA goods are received after valid RMA# period , the goods will be rejected.
Date:1997.10.20
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