LAVAZZA KLIX Advanta Operator's Manual page 21

Troubleshooting Continued
Screen not active
Foam too high and
contacting base plate
on frothed drinks
10.2 Message on Display
Sorry Machine out of
Order
'Please take your drink'
or 'Please remove cup'
Water Heating
• Machine may be in 'Power Save Mode', tap screen to
reactivate machine.
• Contact Lavazza Professional Customer Service
department as touch response may have failed.
• Check that drink SKU setting is correct.
• Check the nozzle is fitted correctly in the baseplate.
• Contact Lavazza Professional Customer Service
department to adjust foam and calibration settings.
Check message on display - see Section 10.3.
Additional messages may be shown when the door is
opened.
Remove cup or other obstruction from delivery drum.
If the machine has just been switched on, wait for
approximately 20 minutes for the water to reach its
correct temperature.
When resuming from standby, only cold drinks will be
available during heat up and therefore only cold drink
labels will be lit up.
KLIX Advanta Operator's Manual
®
Page 21