LAVAZZA KLIX Series Operator's Manual
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LAVAZZA KLIX Series Operator's Manual

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KLIX
®
Operator's Manual
©Lavazza Professional UK Limited 2019
Issue 03C

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Summary of Contents for LAVAZZA KLIX Series

  • Page 1 KLIX ® Operator’s Manual ©Lavazza Professional UK Limited 2019 Issue 03C...
  • Page 2 Welcome Welcome, please write your important contact details here... Machine Model: Serial No: Customer Service Tel: Your Account No: Web: www.lavazzapro.co.uk...

  • Page 3: Table Of Contents

    ® Contents Original Instructions Page 1. General Information 2. Health and Safety 3. Specifications 4. Your Lavazza Professional KLIX Machine ® 5. Setting to ‘Free Vend’ or ‘Pay Vend’ 6. Payment Systems 7. Changing a Drink’s Price 8. Round Buying 9.

  • Page 4: General Information

    Except as permitted under relevant local legislation, no part of this operator’s manual may be copied, translated, transmitted or distributed in any form without prior permission of Lavazza Professional. Lavazza Professional reserves the right to change the machine or machine specification at any time. Whilst every effort has been made to ensure that the information in this operator’s manual is...

  • Page 5: Health And Safety

    Safety may be impaired if this machine is modified in any way giving risk of injury to person or malfunction. • Installation of this machine must be performed by trained Lavazza Professional installation specialists only. • The recommended ambient temperature operating range for this machine is +5°C to +30°C.
  • Page 6 • New hose sets supplied with this machine must be installed and old hose sets must be disposed of. Only approved Lavazza Professional hose set can be used if replacement is required. •...
  • Page 7 ® • It is not recommended to flash test this machine as part of machine electrical safety. This system is flash tested before it leaves Lavazza Professional UK, repeated flash testing may damage the insulation. • Electrical safety testing of machine must be performed according to local regulations.

  • Page 8: Specifications

    3. Specifications Specifications Momentum Momentum Element Element HC** H*** HC**** Drinks Capacity (based on 1280 1280 1328 1328 standard coffee cup) Voltage (V) Frequency (Hz) Input Power (kW) 2.45 2.65 2.45 2.65 Protection Class Class I Class I Class I Class I Operating Ambient (°C) 5 - 30...
  • Page 9 KLIX Operator’s Manual ® 4. Your KLIX Machine ® A KLIX machine is a floor standing, one-touch operation, in-cup vending ® machine offering great tasting hot and cold drinks. The in-cup system ensures consistent product quality, reliability, simplicity and choice. Key External Components of the KLIX Machine ®...
  • Page 10 4. Your KLIX Machine Cont. ® Key Internal Components of the KLIX Machine ® Cleaning Carousel Free / Pay vend switch instruction label Hot tank drain tube Product Carousel labels rotate switch Coin Dispense mechanism nozzle Splash plate (KLIX Momentum ®...
  • Page 11 KLIX Operator’s Manual ® 4.1 Cleaning and maintenance For cleaning and maintenance, please refer to the Cleaning Instruction label (the green and orange instruction label fitted on the inside of the machine door). maximum efficiency, coin channels should be cleaned weekly.
  • Page 12 4. Your KLIX Machine Cont. ® 4.3 Product Re-Filling 1. Open the machine door and press the ‘carousel rotate’ button until the stack that needs filling is directly adjacent to ‘A’. It is also possible to rotate the carousel by pressing the required drink selection on the product selection label.
  • Page 13 KLIX Operator’s Manual ® 4.3 Product Re-Filling Cont. 3. Once product has been loaded into stack, please ensure lid in top cup is securely fitted. Note: Please do not push down excessively when fitting the lid as the cups will compact and jam the carousel.
  • Page 14 4. Your KLIX Machine Cont. ® 4.4 Changing a Drink Cont. 3. Remove the old drink label from the door (if fitted). 4. Remove the green drink name sticker from the cup stack holder if fitted. 5. The Touch Screen Display will be showing the current drink settings for the button selected.
  • Page 15 KLIX Operator’s Manual ® 8. The display will change to show the new drink. Make sure the drink name and drink water options match the label. 9. If the price of the drink needs to change, select ‘Price’ and enter the new price. 10.
  • Page 16 4. Your KLIX Machine Cont. ® 4.4 Changing a Drink Cont. 13. Information about Linked Stacks: The machine will automatically detect if the machine has been configured to have 2 or more stacks of the same product. If a drink is present in more than one position then the machine will “Link”...
  • Page 17 The KLIX machine must not be moved from its installed position prior to ® contacting and consulting Lavazza Professional Customer Service or visiting www.lavazzapro.co.uk. Failure to consult with Lavazza Professional Customer Service or visiting www.lavazzapro.co.uk prior to moving may damage the machine and void any warranty claims.

  • Page 18: Setting To 'Free Vend' Or 'Pay Vend

    Vend’ or ‘Pay Vend’ simply put the switch in the orientation shown. Note: The Free/Pay vend switch can be disabled by altering the configuration settings. Call Lavazza Professional Customer Service or visit www.lavazzapro.co.uk for further advice and assistance. Page 15...

  • Page 19: Payment Systems

    ® no payment, coin operated, KLIXKEY cashless system and a range of ® cashless systems. Please contact Lavazza Professional Customer Services or visit www.lavazzapro.co.uk for advice on what payment system would suit your needs. Page 16...

  • Page 20: Changing A Drink's Price

    7. Changing a Drink’s Price Individual drinks With the door of the machine open, press the product selection label of the drink for which you want to change the price. Select the Price setting on the Touch Screen Display and enter the new drink price.
  • Page 21 KLIX Operator’s Manual ® The screen will change to show the prices of all 16 drinks. You can set the price of any drink by simply selecting the price and changing it. If you want to set all the drinks to the same price, set the price for selection #1 and then press the “All to Btn 1”...

  • Page 22: Round Buying

    If Round Buying mode is not required then this can be changed in the Settings... Operating Modes menu - Please contact Lavazza Professional Customer Services for help with this.

  • Page 23: Machine Audits

    KLIX Operator’s Manual ® 9. Machine Audits To view the machine’s audits, please open the door and select the “Sales & Audits” option from the main menu. Running audits These audit totals reflect the number of vends since the machine was first installed and cannot be zeroed.

  • Page 24: Water Filter

    Under no circumstances should a filter be left in the machine for over 12 months. Replacement filters should be ordered through Lavazza Professional Customer Service or visit www.lavazzapro.co.uk. Filters MUST be replaced and discarded before they are a year old and...
  • Page 25 KLIX Operator’s Manual ® 3. Remove the packaging from the new filter. Remove the yellow plastic cap in the top of the filter. 4. Insert the filter in the filter head and twist in a clockwise direction until the filter is screwed in tightly.
  • Page 26 Repeat step 6 onwards. 8. If the cold drink water level consistency cannot be achieved within two flush cycles, please Vend another cup call Lavazza Professional Customer Service department. Page 23...

  • Page 27: Troubleshooting

    Free/Pay mode switch (refer to Key Internal Components of the Momentum / Element diagram for switch location) is on Pay. • Contact Lavazza Professional Customer Service department. 11.2 Message on Display Sorry, Machine out of order. Check message on display - see table 11.3 Additional messages may be shown when the door is opened.
  • Page 28 If after taking remedial action you are unable to resolve the problem, we are happy to help and can assist resolving many problems over the phone. Please contact Lavazza Professional Customer Service or visit www.lavazzapro.co.uk for further advice and assistance.

  • Page 29: Contact Details

    KLIX Operator’s Manual ® 12. Contact Details Country Email Contact No. Address United uk.customerservice@ 0800 0323 444 Lavazza Professional UK Kingdom lavazzapro.com Limited Armstrong Road Basingstoke Hampshire RG24 8NU France fr.serviceclient@ 01 41 84 51 07 Lavazza Professional France, lavazzapro.com...
  • Page 30 Notes...
  • Page 31 KLIX Operator’s Manual ®...
  • Page 32 KLIX® Manufactured in 2019 All information in this document was accurate on the date of printing ©Lavazza Professional UK Limited 2019 70-41-3330 Issue 03C...

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