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• If you see a double feed error in the Epson Scan 2 window or the Document Capture Pro window
(Windows only), start Epson Scan 2, select the Main Settings tab, select the Detect Double Feed
setting, and select Off.
Note: On a Mac, only Epson Scan 2 displays double feed errors. Document Capture for Mac does
not include this setting.
Parent topic:
Related references
Optional Accessories and Replacement Parts
Original Document Specifications
Plastic and Laminated Card Specifications
Special Original Specifications
Scanner Positions
Related tasks
Cleaning Inside Your Product
Related topics
Loading Originals
Paper Jam Problems
If an original is jammed in the scanner, clear the jam according to the procedure for the scanner position.
Note: Do not change the scanner position while scanning, otherwise the original will get jammed.
Note: You cannot scan long paper (15.5 inches (393.7 mm) or more) from the control panel. Epson
Smart Panel also does not support scanning originals more than 15.5 inches (393.7 mm) in length.
Vertical Path Position
1. Turn off your product.
2. Remove all originals from the input tray.
Solving Scanning Problems
242
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