Faults And What To Do About Them - Bosch WDU28 Series Instruction Manual

Faults and what to do about them

Faults
Water is leaking from the
appliance.
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Detergent/fabric softener
has congealed in the dis-
pensers.
The door cannot be
opened.
The programme will not
start.
The programme has
started and the drum is
rotating, but the drum is
not filling with water.
The water is not draining.
Water is not visible in the
drum.
Cause/Remedy
Attach the drain hose correctly or replace it.
■
Tighten the screw fitting on the supply hose.
■
Programme does not start?
■
Is the water tap turned on?
■
Could the filter in the water supply be blocked?
■
~ "Filter in the water supply is blocked" on page 44
Is the supply hose kinked or trapped?
■
Dispenser(s):
1. Empty and clean.
2. Refill.
Clean and refill the dispensers.
Childproof lock activated? Deactivate childproof lock.
■
The temperature in drum is too high to open the door.
■
The safety function is activated. Stop the programme?
■
The water level in drum is too high.
■
Can the door only be opened by the emergency release?
■
~ "Emergency release" on page 45
Have you touched the A button or selected ñ (Finish in) time?
■
Is the door closed?
■
Childproof lock activated? Deactivate childproof lock.
■
Shop mode activated? If the display shows àœ©˜ for 5 s after you have
■
switched on or off the appliance, the appliance is in shop mode. Turn off
the shop mode as follows:
1. Switch the appliance off and on again.
Wait for the display message àœ©˜ to disappear.
2.
3. Touch and hold A for at least 5 s.
The appliance will automatically switch off. You can use the appliance now as
usual.
Not a fault – Some programme (e.g. Cottons) specifically detect and weigh the
load after the program has started in order to calculate the optimum amount of
water for washing. The drum will then start filling with water.
Could the drain pump be blocked?
■
~ "Drain pump is blocked" on page 42
Could the drain hose at the siphon be blocked?
■
~ "The drain hose at the siphon is blocked" on page 44
Not a fault – the water is below the visible area.
Faults and what to do about them
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