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5. GENERAL TERMS OF WARRANTY
The Warranty is the one provided by the regulations and laws governing the sale of consumer goods in the country of purchase.
For further information contact the dealer/importer.
Warranty exclusions
The warranty is excluded with respect to damage, malfunctions and defects that may be detected on Fondital gas water heaters and
caused by:
a) Transport by third parties.
b) Negligence in the storage and handling of the product.
c) Inability to use the product and accessories, and failure to follow instructions and warnings outlined in the use and maintenance ma-
nual supplied.
d) Insufficient flow rate and defective gas, water and power supplies.
e) Tampering or work by personnel not authorised by the manufacturer.
f) Installation of the product in an unsuitable place (internal or external) and problems arising from incorrect or improper installation.
g) Inadequacy of flues and/or the flue gas venting pipe and combustion air intake, as well as use of components, flue pipes or heat
transfer fluids that are not suitable for the type of products that are installed or are not Fondital original parts.
h) Storage in unprotected areas of construction sites.
i) Failure to empty the system or premature installation.
j) Corrosion of the system and formation of limescale build-up or other deposits arising from the supply water.
k) Failure to clean the system with suitable products whether it be new or old.
l) Force majeure due to particular weather events (e.g., earthquakes, floods, lightning, storms, excessive precipitation, etc.), as well as
fires, vandalism, theft; stray currents and/or harmful effects due to atmospheric elements.
m) Use of inadequate fuel and/or in any case for reasons not depending on the manufacturer.
n) Forced or prolonged suspension of product operation.
Furthermore, the warranty is considered void in the following cases:
a) If the end user is not current with payments.
b) If the system is not installed in full compliance with regulations and laws, as well as the instructions and warnings published in the
installation, use and maintenance manual supplied with the product.
c) In case of skipped or inadequate periodic maintenance.
d) In case of use of non-original spare parts.
Furthermore, these operations are not covered by the warranty: plumbing, electrical, gas supply and flue connections, combustion
analysis, as well as activities and operations to access the product, like disassembling furnishings or covers, preparation of scaffolding,
use of platforms, cranes etc.
Moreover, the customer will bear all the expenses if service is required to rectify erroneous technical work, tampering, or, in any case,
damage to the product not attributable to manufacturing defects.
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