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Axis ExCam XF P3807 User Manual

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AXIS P3807-PVE Network Camera
AXIS P3807-PVE Network Camera
ExCam XF P3807 Explosion-Protected Camera
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  • Page 1 AXIS P3807-PVE Network Camera AXIS P3807-PVE Network Camera ExCam XF P3807 Explosion-Protected Camera User manual...

  • Page 2: Table Of Contents

    AXIS P3807-PVE Network Camera Table of Contents Installation ..........

  • Page 3: Installation

    AXIS P3807-PVE Network Camera Installation Installation To watch this video, go to the web version of this document. help.axis.com/?&piaId=37249&section=install Installation video for the product. Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode.

  • Page 4: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 5: Web Interface Overview

    AXIS P3807-PVE Network Camera Get started To protect your data we strongly recommend that you: • Use a password with at least 8 characters, preferably created by a password generator. • Don’t expose the password. • Change the password at a recurring interval, at least once a year.

  • Page 6: Configure Your Device

    AXIS P3807-PVE Network Camera Configure your device Configure your device Adjust the image This section includes instructions about configuring your device. If you want to learn more about how certain features work, go to Learn more on page 42. Level the camera To adjust the view in relation to a reference area or an object, use the level grid in combination with a mechanical adjustment of the camera.
  • Page 7 AXIS P3807-PVE Network Camera Configure your device • To lock the current exposure settings, select Hold current. Benefit from IR light in low-light conditions by using night mode Your camera uses visible light to deliver color images during the day. But as the visible light diminishes, color images become less bright and clear.
  • Page 8 4. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Hide parts of the image with privacy masks You can create one or several privacy masks to hide parts of the image.

  • Page 9: View And Record Video

    AXIS P3807-PVE Network Camera Configure your device 5. To change the color for all privacy masks, click Privacy masks and select a color. See also Privacy masks on page 42 Show an image overlay You can add an image as an overlay in the video stream.

  • Page 10: Set Up Rules For Events

    AXIS P3807-PVE Network Camera Configure your device 5. Type the username and password. 6. Select the SMB version or leave it on Auto. 7. Select Add share even if connection fails if you experience temporary connection issues, or if the share is not yet configured.
  • Page 11 AXIS P3807-PVE Network Camera Configure your device • Make sure you have an SD card installed. 1. Start the application if it is not already running. 2. Make sure you have set up the application according to your needs. Create a rule: 1.
  • Page 12 AXIS P3807-PVE Network Camera Configure your device 1. Go to System > Detectors > Camera tampering. 2. Set a duration for Trigger after. The value indicates the time that must pass before an email is sent. 3. Turn on Trigger on dark images to detect if the lens is sprayed, covered, or rendered severely out of focus.
  • Page 13 AXIS P3807-PVE Network Camera Configure your device 3. In the list of actions, under Overlay text, select Use overlay text. 4. Select a video channel. 5. In Text, type “Motion detected”. 6. Set the duration. 7. Click Save. Note If you update the overlay text it will be automatically updated on all video streams dynamically.

  • Page 14: The Device Interface

    Shows what kinds of access to the device that are active, and what encryption protocols are in use. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Click to go to AXIS OS Hardening guide where you can learn more about how to apply cybersecurity best practices.

  • Page 15: Video

    AXIS P3807-PVE Network Camera The device interface Recordings: Shows each ongoing recording and its source. For more information, see Recordings on page 24 Shows the storage space where the recording is saved. Device info Shows device information, including firmware version and serial number.
  • Page 16 AXIS P3807-PVE Network Camera The device interface Adds or removes a focus recall area. When you add a focus recall area, the camera saves the focus settings at that specific pan/tilt range. When you have set a focus recall area and the camera enters that area in the live view, the camera recalls the previously saved focus.
  • Page 17 AXIS P3807-PVE Network Camera The device interface Installation Capture mode : A capture mode is a preset configuration that defines how the camera captures images. When you change the capture mode, it can affect many other settings, such as view areas and privacy masks.
  • Page 18 AXIS P3807-PVE Network Camera The device interface Sharpness: Use the slider to make objects in the image appear sharper by adjusting the edge contrast. If you increase the sharpness, it may increase the bitrate and the amount of storage space needed as well.
  • Page 19 • Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later. IR light If your device doesn’t have built-in illumination, these controls are only available when you have connected a supporting Axis accessory.
  • Page 20 AXIS P3807-PVE Network Camera The device interface Exposure mode: Select an exposure mode to reduce rapidly changing irregular effects in the image, for example flicker produced by different types of light sources. We recommend you to use the automatic exposure mode, or the same frequency as your power network.
  • Page 21 AXIS P3807-PVE Network Camera The device interface to a high value, images can differ a lot if the light conditions are very different from day to night. Max gain works with max shutter to improve the image. Motion-adaptive exposure : Select to reduce motion blur in low-light conditions.
  • Page 22 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example in scenes with moving objects.
  • Page 23 AXIS P3807-PVE Network Camera The device interface Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.

  • Page 24: Recordings

    Apps Add app: Click to install a new app. Find more apps: Click to go to an overview page of Axis apps. Allow unsigned apps: Turn on to allow installation of unsigned apps. Allow root-privileged apps: Turn on to allow apps with root privileges full access to the device.

  • Page 25: System

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.
  • Page 26 AXIS P3807-PVE Network Camera The device interface Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks. IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique.
  • Page 27 One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: The default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 28 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 29 To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 30 AXIS P3807-PVE Network Camera The device interface Users Add user: Click to add a new user. You can add up to 100 users. Username: Enter a unique username. New password: Enter a password for the user. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example letters, numbers, punctuation, and some symbols.
  • Page 31 AXIS P3807-PVE Network Camera The device interface Use this condition as a trigger: Select to make this first condition function only as a starting trigger. It means that once the rule is activated it remains active for as long as all the other conditions are met, no matter the state of the first condition. If you don’t select this option, the rule will simply be active whenever all the conditions are met.
  • Page 32 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 33 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management systems (VMS).
  • Page 34 AXIS P3807-PVE Network Camera The device interface • 443 is the default value for MQTT over WebSocket Secure ALPN protocol: Enter the ALPN protocol name provided by your MQTT broker provider. This is only applicable with MQTT over SSL and MQTT over WebSocket Secure.
  • Page 35 AXIS P3807-PVE Network Camera The device interface Use default topic prefix: Select to use the default topic prefix, that is defined in the device topic prefix in the MQTT client tab. Include topic name: Select to include the topic that describes the condition in the MQTT topic.
  • Page 36 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share, since each device gets its own folder.
  • Page 37 AXIS P3807-PVE Network Camera The device interface • Repair: Repair errors in the ext4 file system. To repair an SD card with the VFAT file system, eject the SD card, insert it in a computer and perform a disk repair.
  • Page 38 When you create an ONVIF user, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. Add user: Click to add a new ONVIF user.
  • Page 39 AXIS P3807-PVE Network Camera The device interface Metadata producers lists the channels used by apps and the metadata they are streaming from the device. Producer: The app producing the metadata. Channel: The channel used by the app. Check to enable the metadata stream. Uncheck to disable the stream for compatibility or resources management reasons.

  • Page 40: Maintenance

    Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page. Maintenance Restart: Restart the device.
  • Page 41 The device interface Note All Axis device firmware is digitally signed to ensure that you only install verified firmware on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Signed firmware, secure boot, and security of private keys”...

  • Page 42: Capture Modes

    Learn more Learn more Capture modes A capture mode is a preset for how the camera captures the scene. In AXIS P3807-PVE there are two different capture modes, 7.5MP camera dewarp and 8.3MP client dewarp. • In 7.5MP camera dewarp, the camera dewarps and stiches the image. This means that you will get a unified image in both the camera’s web interface and the video management system (VMS).
  • Page 43 Learn more Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.
  • Page 44 AXIS P3807-PVE Network Camera Learn more Target bitrate Average bitrate (ABR) With average bitrate, the bitrate is automatically adjusted over a longer period of time. This is so you can meet the specified target and provide the best video quality based on your available storage. Bitrate is higher in scenes with a lot of activity, compared to static scenes.

  • Page 45: Applications

    Applications With applications you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.
  • Page 46 One-click PTZ control With one-click PTZ control you can connect your panoramic camera to a remote Axis PTZ camera and control it from the live view. This gives you the option to combine your panoramic camera's wide coverage with PTZ functionality, such as following moving objects and zooming in/out.
  • Page 47 AXIS P3807-PVE Network Camera Learn more 2.5 Turn on One-click PTZ control and click Close. 3. Calibrate the PTZ camera automatically: 3.1 Go to One-click PTZ control > PTZ positioning calibration and click Start application. 3.2 Click Auto. The auto-calibration will take a few minutes.

  • Page 48: Troubleshooting

    Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 49: Technical Issues, Clues, And Solutions

    3. Go to Maintenance > Firmware upgrade and click Upgrade. When the upgrade has finished, the product restarts automatically. You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.

  • Page 50: Performance Considerations

    IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed by DHCP changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).
  • Page 51 Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.

  • Page 52: Specifications

    AXIS P3807-PVE Network Camera Specifications Specifications Product overview Network connector SD card slot Grounding contact Control button Status LED indicator Manual roll ±10° Manual tilt 0°, 35°, 45°, 55° Manual pan ±180° LED indicators Indication Status LED Unlit Connection and normal operation.

  • Page 53: Sd Card Slot

    Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
  • Page 54 User manual Ver. M16.2 AXIS P3807-PVE Network Camera Date: June 2023 © Axis Communications AB, 2018 - 2023 Part no. T10128153...

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