Hide thumbs Also See for XFQ1656:
Table of Contents

Advertisement

Quick Links

AXISXFQ1656
AXIS XFQ1656
User manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the XFQ1656 and is the answer not in the manual?

Questions and answers

Summary of Contents for Axis XFQ1656

  • Page 1 AXISXFQ1656 AXIS XFQ1656 User manual...
  • Page 2: Table Of Contents

    AXIS XFQ1656 Table of Contents Installation ..............................5 Preview mode ............................5 Get started..............................6 Find the device on the network.........................6 Browser support ..........................6 Open the device's web interface........................6 Create an administrator account.......................6 Secure passwords ............................6 Make sure that no one has tampered with the device software ..............7 Web interface overview ...........................7...
  • Page 3 AXIS XFQ1656 AXIS Image Health Analytics......................35 Metadata visualization........................35 Metadata configuration ........................35 Audio..............................35 Overview ............................35 Device settings ..........................35 Stream ............................36 Audio clips.............................37 Audio enhancement........................37 Recordings ............................37 Apps ..............................39 System..............................39 Time and location ...........................39 Network ............................41 Security............................44 Accounts ............................48 Events ............................50 MQTT ............................54 Storage ............................58...
  • Page 4 Pelco ..............................84 Visca..............................86 Clean your device............................88 Troubleshooting............................89 Reset to factory default settings ......................89 AXIS OS options ............................89 Check the current AXIS OS version ......................89 Upgrade AXIS OS...........................89 Technical issues, clues, and solutions.......................90 ................................92 ................................92 Performance considerations ........................92 Contact support ............................93...
  • Page 5: Installation

    AXIS XFQ1656 Installation Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode. It is available only in factory defaulted state for a limited time from powering up the device.
  • Page 6: Get Started

    Open the device's web interface Open a browser and type the IP address or host name of the Axis device. If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.
  • Page 7: Make Sure That No One Has Tampered With The Device Software

    Make sure that no one has tampered with the device software To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack: Reset to factory default settings. See .
  • Page 8: Configure Your Device

    AXIS XFQ1656 Configure your device Basic settings Set the capture mode Go to Video > Installation > Capture mode. Click Change. Select a capture mode and click Save and restart. See also . Set the orientation Go to Video > Installation > Rotate.
  • Page 9: Select Exposure Mode

    AXIS XFQ1656 Go to Scene profile and select a profile. Select exposure mode To improve image quality for specific surveillance scenes, use exposure modes. Exposure modes lets you control aperture, shutter speed, and gain. Go to Video > Image > Exposure and select between the following exposure modes: •...
  • Page 10: Maximize The Details In An Image

    Use the Tone mapping slider to adjust the amount of WDR. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Stabilize a shaky image with image stabilization Image stabilization is suitable in environments where the product is mounted in an exposed location where vibrations can occur, for example, due to wind or passing traffic.
  • Page 11: Hide Parts Of The Image With Privacy Masks

    AXIS XFQ1656 Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°. If the device doesn’t have automatic rotation of the view, go to Video > Installation. Rotate the view 90° or 270°.
  • Page 12: View And Record Video

    AXIS XFQ1656 View and record video This section includes instructions about configuring your device. To learn more about how streaming and storage works, go to . Reduce bandwidth and storage Important Reducing the bandwidth can lead to loss of detail in the image.
  • Page 13: Verify That No One Has Tampered With The Video

    With signed video, you can make sure that no one has tampered with the video recorded by the camera. Go to Video > Stream > General and turn on Signed video. Use AXIS Camera Station (5.46 or later) or another compatible video management software to record video. For instructions, see the AXIS Camera Station user manual.
  • Page 14: Show A Text Overlay In The Video Stream When The Device Detects An Object

    Show a text overlay in the video stream when the device detects an object This example explains how to display the text “Motion detected” when the device detects an object. Make sure that AXIS Object Analytics is running: Go to Apps > AXIS Object Analytics.
  • Page 15: Detect Tampering With Input Signal

    AXIS XFQ1656 Connect the wires to the device’s I/O connector Note For information on the I/O connector, see . Connect the ground wire to pin 1 (GND/-). Connect the power wire to pin 2 (12V DC output). Connect the I/O wire to pin 3 (I/O input).
  • Page 16: Audio

    Connect to a network speaker Network speaker pairing allows you to use a compatible Axis network speaker as if it is connected directly to the camera. Once paired, the speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.
  • Page 17: The Web Interface

    Status Device info Shows the device information, including AXIS OS version and serial number. Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. Time sync status Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.
  • Page 18 Shows what kind of access to the device that is active, what encryption protocols are in use, and if unsigned apps are allowed. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.
  • Page 19: Video

    AXIS XFQ1656 Video Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg]. The size of the snapshot depends on the compression that the specific web-browser engine where the snapshot is received applies, therefore, the snapshot size may vary from the actual compression setting that is configured in the device.
  • Page 20: Installation

    AXIS XFQ1656 • Video format: Select the encoding format to use in the live view. • Autoplay: Turn on to autoplay a muted video stream whenever you open the device in a new session. • Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream.
  • Page 21 AXIS XFQ1656 Zoom : Use the slider to adjust the zoom level. Autofocus after zooming : Turn on to enable autofocus after zooming. Focus: Use the slider to manually set the focus. Autofocus: Click to make the camera focus on the selected area. If you don’t select an autofocus area, the camera focuses on the entire scene.
  • Page 22 AXIS XFQ1656 Important We recommend you not to use multiple image correction features at the same time, since it can lead to performance issues. Barrel distortion correction (BDC) : Turn on to get a straighter image if it suffers from barrel distortion.
  • Page 23: Image

    AXIS XFQ1656 Image Appearance Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose. • Forensic : Suitable for surveillance purposes.
  • Page 24 AXIS XFQ1656 : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 25 AXIS XFQ1656 Light environment: • Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations. • Automatic – outdoors : Automatic identification and compensation for the light source color.
  • Page 26 AXIS XFQ1656 IR-cut filter: • Auto: Select to automatically turn on and off the IR-cut filter. When the camera is in day mode, the IR-cut filter is turned on and blocks incoming infrared light, and when in night mode, the IR-cut filter is turned off and the camera’s light sensitivity increases.
  • Page 27 AXIS XFQ1656 Exposure mode: • Automatic: The camera adjusts the aperture, gain, and shutter automatically. • Automatic aperture : The camera adjusts the aperture and gain automatically. The shutter is fixed. • Automatic shutter : The camera adjusts the shutter and gain automatically. The aperture is fixed.
  • Page 28 AXIS XFQ1656 • Right : Uses an area with a fixed size and position in the right part of the image to calculate the exposure. • Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.
  • Page 29: Stream

    Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.
  • Page 30 AXIS XFQ1656 Select the bitrate reduction Strength: • Off: No bitrate reduction. • Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.
  • Page 31 AXIS XFQ1656 Include: Turn on to use audio in the video stream. Source : Select what audio source to use. Stereo : Turn on to include built-in audio as well as audio from an external microphone.
  • Page 32: Overlays

    AXIS XFQ1656 Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots. You can enter your own text, and you can also include pre-configured modifiers to automatically show, for example, time, date, and frame rate.
  • Page 33 Label: Enter the text label for the x axis. – Time window: Enter how long time the data is visualized. – Time unit: Enter a time unit for the x axis. – Y axis – Label: Enter the text label for the y axis.
  • Page 34: View Areas

    Start: Click to start AXIS Object Analytics. The application will run in the background, and you can create rules for events based on the application’s current settings. Open: Click to open AXIS Object Analytics. The application opens up in a new browser tab where you can configure its settings.
  • Page 35: Axis Image Health Analytics

    Start: Click to start AXIS Image Health Analytics. The application will run in the background, and you can create rules for events based on the application’s current settings. Open: Click to open AXIS Image Health Analytics. The application opens up in a new browser tab where you can configure its settings.
  • Page 36: Stream

    AXIS XFQ1656 Allow stream extraction : Turn on to allow stream extraction. Input type: Select the type of input, for instance, if it’s a microphone or line. Power type: Select power type for your input. Apply changes: Apply your selection.
  • Page 37: Audio Clips

    AXIS XFQ1656 Audio clips Add clip: Add a new audio clip. You can use .au, .mp3, .opus, .vorbis, .wav files. Play the audio clip. Stop playing the audio clip. The context menu contains: • Rename: Change the name of the audio clip.
  • Page 38 AXIS XFQ1656 Play the recording. Stop playing the recording. Show or hide information and options about the recording. Set export range: If you only want to export part of the recording, enter a time span. Note that if you work in a different time zone than the location of the device, the time span is based on the device’s time zone.
  • Page 39: Apps

    AXIS XFQ1656 Apps Add app: Install a new app. Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps. Allow unsigned apps : Turn on to allow installation of unsigned apps.
  • Page 40 AXIS XFQ1656 Synchronization: Select an option for the device’s date and time synchronization. • Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server. – Manual NTS KE servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.
  • Page 41: Network

    AXIS XFQ1656 Metric (m, km/h): Select for distance measurement to be in meters and speed measurement to be in kilometers per hour. U.S. customary (ft, mph): Select for distance measurement to be in feet and speed measurement to be in miles per hour.
  • Page 42 AXIS XFQ1656 Assign DNS automatically: Select to let the DHCP server assign search domains and DNS server addresses to the device automatically. We recommend automatic DNS (DHCP) for most networks. Search domains: When you use a hostname that is not fully qualified, click Add search domain and enter a domain in which to search for the hostname the device uses.
  • Page 43 Specify all subdomains in a specific domain, for example .<domain name>.com One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: •...
  • Page 44: Security

    – Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 45 Secure keystore: Select to use Trusted Execution Environment (SoC TEE), Secure element or Trusted Platform Module 2.0 to securely store the private key. For more information on which secure keystore to select, go to help.axis.com/en-us/axis-os#cryptographic-support. • Key type: Select the default or a different encryption algorithm from the drop-down list to protect the certificate.
  • Page 46 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 47 Confirm rules: Click to activate the pending rules. Active rules: An overview of the rules you are currently running on the device. : Click to delete an active rule. : Click to delete all rules, both pending and active. Custom signed AXIS OS certificate...
  • Page 48: Accounts

    AXIS XFQ1656 To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID. Only Axis can create custom signed AXIS OS certificates, since Axis holds the key to sign them.
  • Page 49 AXIS XFQ1656 Add SSH account: Click to add a new SSH account. • Enable SSH: Turn on to use SSH service. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
  • Page 50: Events

    AXIS XFQ1656 Client ID: Enter the OpenID username. Outgoing Proxy: Enter the proxy address for the OpenID connection to use a proxy server. Admin claim: Enter a value for the admin role. Provider URL: Enter the web link for the API endpoint authentication. Format should be https://[insert URL]/.
  • Page 51 AXIS XFQ1656 Your product may have some of the following pre-configured rules: Front-facing LED Activation: LiveStream: When the microphone is turned on and a live stream is received, then the front-facing LED on the audio device will turn green. Front-facing LED Activation: Recording : When the microphone is turned on and a recording is ongoing, then the front-facing LED on the audio device will turn green.
  • Page 52 AXIS XFQ1656 Add a recipient: Click to add a recipient. Name: Enter a name for the recipient. Type: Select from the list: • – Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System >...
  • Page 53 ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 54: Mqtt

    (IoT). It was designed for simplified IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 55 AXIS XFQ1656 MQTT client...
  • Page 56 AXIS XFQ1656 Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use. Port: Enter the port number.
  • Page 57 AXIS XFQ1656 can let the broker deliver a message to other clients. This LWT message has the same form as an ordinary message and gets routed via the same mechanics. Send message: Turn on to send messages. Use default: Turn off to enter your own default message.
  • Page 58: Storage

    AXIS XFQ1656 Note Connect to an MQTT broker before you add MQTT overlay modifiers. Add overlay modifier: Click to add a new overlay modifier. Topic filter: Add the MQTT topic that contains the data you want to show in the overlay.
  • Page 59 IP address can change) or that you use DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
  • Page 60: Stream Profiles

    AXIS XFQ1656 Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card. Write protect: Turn on to stop writing to the SD card and protect recordings from being removed. You can’t format a write-protected SD card.
  • Page 61: Onvif

    ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost and future-proof systems. When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.
  • Page 62 AXIS XFQ1656 Add accounts: Click to add a new ONVIF account. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
  • Page 63 AXIS XFQ1656 Add media profile: Click to add a new ONVIF media profile. Profile name: Add a name for the media profile. Video source: Select the video source for your configuration. • Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device's video channels, including multiviews, view areas and virtual channels.
  • Page 64: Detectors

    AXIS XFQ1656 Detectors Camera tampering The camera tampering detector generates an alarm when the scene changes, for example, when the lens is covered, sprayed or severely put out of focus, and the time in Trigger delay has passed. The tampering detector only activates when the camera has not moved for at least 10 seconds.
  • Page 65: Edge-To-Edge

    Edge-to-edge Pairing Pairing allows you to use a compatible Axis device as if it were part of the main device. Audio pairing allows you to pair with network speaker or microphone. Once paired, the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera. The network microphone will take up sounds from the surrounding area and make it available as an audio input device, usable in media streams and recordings.
  • Page 66: Logs

    AXIS XFQ1656 Add: Add a device to pair with. Select pairing type: Select from the drop-down list. Speaker pairing: Select to pair a network speaker. Microphone pairing : Select to pair a microphone. Address: Enter host name or IP address to the network speaker.
  • Page 67: Plain Config

    Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.
  • Page 68: Maintenance

    Note All Axis device software is digitally signed to ensure that you only install verified software on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Axis Edge Vault” at axis.com.
  • Page 69: Troubleshoot

    AXIS XFQ1656 Troubleshoot Reset PTR : Reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. The PTR motors are always calibrated in a new camera. But calibration can be lost, for example, if the camera loses power or if the motors are moved by hand.
  • Page 70: Learn More

    The image shows how the field of view and aspect ratio can change between two different capture modes. What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com.
  • Page 71: Remote Focus And Zoom

    H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
  • Page 72: How Do Image, Stream, And Stream Profile Settings Relate To Each Other

    H.265 can, without compromising image quality, reduce the size of a digital video file by more than 25% compared to H.264. Note • H.265 is licensed technology. The Axis product includes one H.265 viewing client license. Installing additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. •...
  • Page 73: Target Bitrate

    AXIS XFQ1656 1 Target bitrate Average bitrate (ABR) With average bitrate, the bitrate is automatically adjusted over a longer period of time. This is so you can meet the specified target and provide the best video quality based on your available storage. Bitrate is higher in scenes with a lot of activity, compared to static scenes.
  • Page 74: Applications

    You can set up the application to send alarms for different types of objects. To find out more about how the application works, see AXIS Object Analytics user manual.
  • Page 75: Axis Image Health Analytics

    A person without a hard hat is detected AXIS Image Health Analytics AXIS Image Health Analytics is an AI-based application that can be used to detect image degradations or tampering attempts. The application analyzes and learns the behavior of the scene to detect blurriness or underexposure in the image, or to detect an obstructed or redirected view.
  • Page 76: Metadata Visualization

    AXIS XFQ1656 To find out more about how the application works, see AXIS Image Health Analytics user manual. Product-specific considerations For PTZ cameras, it’s important to consider the following when using AXIS Image Health Analytics: • Movements, like pan, tilt, and zoom movements, causes the application to send events for a redirected image.
  • Page 77: Cybersecurity

    For in-depth information about cybersecurity in AXIS OS, read the AXIS OS Hardening guide. Signed OS Signed OS is implemented by the software vendor signing the AXIS OS image with a private key. When the signature is attached to the operating system, the device will validate the software before installing it. If the device detects that the integrity of the software is compromised, the AXIS OS upgrade will be rejected.
  • Page 78: Axis Edge Vault

    ID certificate. This works like a passport to prove the origin of the device. The device ID is securely and permanently stored in the secure keystore as a certificate signed by Axis root certificate. The device ID can be leveraged by the customer’s IT infrastructure for automated secure device onboarding and secure device...
  • Page 79: Specifications

    AXIS XFQ1656 Specifications Product overview 1 Earth supplemental bonding 2 Control button 3 Auxiliary OUT connector 4 I/O connector 5 Audio connectors 6 AC mains IN connector 7 Network connector RJ45 (PoE) 8 SFP connector 9 RS485 BA connector 10 Internal wiring — Don’t modify!
  • Page 80: Led Indicators

    Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
  • Page 81: I/O Connector

    AXIS XFQ1656 • Audio out – 3.5 mm output for audio (line level) that can be connected to a public address (PA) system or an active speaker with a built-in amplifier. A stereo connector must be used for audio out.
  • Page 82 AXIS XFQ1656 Digital output – Internally connected to pin 1 (DC 0 to max 30 VDC, open ground) when active, and floating (unconnected) when drain, 100 mA inactive. If used with an inductive load, e.g., a relay, connect a diode in parallel with the load, to protect against voltage transients.
  • Page 83: Power Connector

    AXIS XFQ1656 3 I/O configured as input 4 I/O configured as output 5 Configurable I/O 6 Configurable I/O Power connector 2-pin terminal block for DC power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.
  • Page 84: Ptz Drivers

    AXIS XFQ1656 PTZ drivers APTP This is a list of models supported by this driver. The physical installation depends on your Axis product and the PTZ unit. Important Check what serial communication your Axis product and the PTZ unit will support.
  • Page 85 Pelco Spectra Mini • Videotec DTRX3/PTH310P • Videotec ULISSE • PTK AMB • YP3040 Other models may be supported but this has not been verified by Axis. Technical information DEFAULT capabilities for PTZ driver: Driver Pelco Version 4.17 DEFAULT serial configuration: PortMode...
  • Page 86: Visca

    To change serial port settings, go to System > Plain config > Serial in the device’s web interface. Visca This is a list of models supported by this driver. The physical installation depends on your Axis product and the PTZ unit.
  • Page 87 AXIS XFQ1656 Movement Absolute Relative Continuous Tilt Zoom Focus Iris AutoIris AutoFocus IrCutFilter BackLight OSDMenu Connection For the RS485/RS422 pin assignment on your device, see . To change serial port settings, go to System > Plain config > Serial in the device’s web interface.
  • Page 88: Clean Your Device

    AXIS XFQ1656 Clean your device You can clean your device with lukewarm water. NOTICE • Harsh chemicals can damage the device. Don’t use chemicals such as window cleaner or acetone to clean your device. • Avoid cleaning in direct sunlight or elevated temperatures, since this can cause stains.
  • Page 89: Troubleshooting

    LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates. Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.
  • Page 90: Technical Issues, Clues, And Solutions

    AXIS XFQ1656 Note When you upgrade the device with the latest AXIS OS version in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before you upgrade. To find the latest AXIS OS version and the release notes, go to axis.com/ support/device-software.
  • Page 91 AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems. • AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.
  • Page 92: Performance Considerations

    AXIS XFQ1656 Can’t connect over port 8883 with MQTT over SSL The firewall blocks In some cases the server/broker might not provide a specific port for MQTT traffic using port 8883 communication. It may still be possible to use MQTT over a port normally used for as it’s deemed insecure.
  • Page 93: Contact Support

    AXIS XFQ1656 • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support If you need more help, go to axis.com/support.
  • Page 94 T10194835 2025-04 (M11.2) © 2023 – 2025 Axis Communications AB...

Table of Contents