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PORTEGE X30-E

TECRA X40-E

Satellite X30-E/X40-E

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Page 1 User's Manual PORTEGE X30-E TECRA X40-E Satellite X30-E/X40-E Series...
Page 2 Table of Contents Chapter 1 Legal, Regulatory, and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................ 1-10 OpenSSL Toolkit License Issues ............1-10 FreeType License Issues ..............1-12 ENERGY STAR® Program ..............1-16 Disposing of the computer and the computer's battery ....
Page 3 Wireless WAN device ................4-17 GPS Function ..................4-18 HDMI™ out port ................... 4-19 USB Type-C™ Adapters ..............4-20 Wireless display .................. 4-27 Security lock ..................4-27 Optional TOSHIBA Accessories ............4-28 Sound System and Video mode ............4-28 Chapter 5 Utilities and Advanced Usage Utilities and Applications ..............
Page 4 Chapter 1 Legal, Regulatory, and Safety This chapter states the legal, regulatory, and safety information applicable to TOSHIBA computers. TOSHIBA means Toshiba Corporation and/or its affiliates such as Toshiba Client Solutions Co., Ltd. where applicable. Copyright, Disclaimer and Trademarks Copyright ©...
Page 5 ® The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are registered trademarks or trademarks of HDMI Licensing LLC in the United States and other countries. DTS, the Symbol, &...
Page 6 USB Type-C™ port, HDMI™ out port and Headphone/Microphone jack. Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
Page 7 EU Declaration of Conformity This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA EUROPE GMBH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site http://epps.toshiba-teg.com on the Internet.
Page 8 Aircraft Environments Any consequences resulting from the use of this product in working environments that are not verified/recommended are not the responsibility of TOSHIBA. The consequences of the use of this product in non-verified working environments may be: Interference with other devices or machines in the near surrounding area.
Page 9 Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
Page 10 Following information is only valid for EU-member States: Information requirements Regulation EC 1275/2008 Additional information as required by Regulation (EC) 1275/2008 amended by Regulation (EU) 801/2013 implementing European Eco-Design Directive with regard to requirements for standby, off mode and networked standby electric power consumption of electrical and electronic household and office equipment can be found here:...
Page 11 Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the European Battery Directive, then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out...
Page 12 Following information is only for Turkey: Disposal of products: The crossed wheelie bin symbol means that this product should not be collected and disposed with other household wastes. When product become waste at the end-of-life, to protect environment and human health, it should be given to nearest collection recycling or disposal center.
Page 13 Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...
Page 14 Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit"...
Page 15 This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
Page 16 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
Page 17 authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release. `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'.
Page 18 -------------- Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'.
Page 19 ENERGY STAR ® Program ® Your Computer model may be ENERGY STAR compliant. If the model you purchased is compliant, it uses the ENERGY STAR logo and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
Page 20 observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the following general precautions and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure that your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).
Page 21 Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
Page 22 Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down.
Page 23 A caution informs you that improper use of equipment or failure to follow instructions might cause data loss, equipment damage, or might result in minor or moderate injury. Please read. A note is a hint or advice that helps you make best use of your equipment.
Page 24 Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by TOSHIBA, some of the features described in this manual might not function properly. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Page 25 Click Tap the Touch Pad or click the left Touch Pad control button once. Left-click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right-click the mouse once. Press and hold on the touch screen (only for touch screen models).
Page 26 Before you install a device or application, save any data in memory to the internal Solid-State Drive or other storage media. Failure to do so might result in data loss. Connecting the AC adaptor Attach the AC adaptor when you want to charge the battery or operate from AC power.
Page 27 Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model.
Page 28 Opening the display The display panel can be opened to a wide range of angles for optimal viewing. To open the display panel, slowly lift it with one hand holding the center of the display panel (as shown in the following figure) and the other hand holding the palm rest down so that the main body of the computer is not raised.
Page 29 Turning on the power This section describes how to turn on the power. The Power indicator indicates the status. Refer to the Power Condition Descriptions section for more information. After you turn on the power for the first time, do not turn it off until you have set up the operating system.
Page 30 When it is displayed, be sure to read the license terms and license agreement carefully. Getting to know Windows For detailed information on what is new and how to operate Windows, refer to Tips in the Start menu. Start menu The Start menu is the launching pad for everything you can do in the Windows operating system, providing easy ways to access your apps, programs, websites and other important information.
Page 31 Action center You can review important notifications from apps or Windows in action center, and take action without having to open apps. It also provides quick action buttons to access to most-used settings instantly. Select the action center icon on the Windows taskbar to view your notifications and quick actions.
Page 32 It is highly recommended to use Windows Hello (Face recognition) indoors. Operating outdoors might cause enrollment/sign-in failure due to the possible sunlight affection. Tablet mode Tablet mode enables touch-optimized working environment without keyboard and Touch Pad. After switching to tablet mode, Start menu and apps are running in full screen, giving you more space to work in.
Page 33 To restart the computer, there are several ways this can be achieved: Click Start -> (Power) and then select Restart. Press CTRL, ALT, and DEL simultaneously (once) to display the menu window, and then select Restart by clicking the power icon ( in the lower-right corner.
Page 34 Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.
Page 35 To prevent data loss, do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media, or other external memory devices. Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the internal storage drive when the computer automatically shuts down because of a low battery condition.
Page 36 After you turn off the computer, and the content of memory has been saved to the internal storage drive, turn off the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge.
Page 37 Set the computer on a level surface and avoid places subjected to vibrations such as airplanes, trains, or cars. Do not use on an unstable surface such as a stand. A recovery image of the software on your computer is stored on the internal storage drive, and can be copied to either disc media or USB Flash Memory by using the following steps: Select either blank disc or USB Flash Memory.
Page 38 When you reinstall the Windows operating system, the internal storage drive will be reformatted and all data will be lost. If your model has fingerprint function, before you reinstall the Windows operating system, delete the registered fingerprints. Otherwise, same fingerprints cannot be registered after the reinstallation. Make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring.
Page 39 In addition, if you use a third-party partitioning program to reconfigure the partitions on your internal storage drive, you might find that it becomes impossible to set up your computer. Make sure that the AC adaptor is connected during the restoring process.
Page 40 Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.
Page 41 Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turn off the computer into Sleep Mode while the display panel is closed, this indicator blinks amber. Left side The following figure shows the left side of the computer. Figure 3-2 The left side of the computer 1.
Page 42 Keep foreign metal objects, such as screws, staples, and paper clips, out of the USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Headphone/ A 3.5 mm mini headphone/microphone jack Microphone jack enables connection of a monaural microphone, stereo headphones, or a headset.
Page 43 Thunderbolt™ 3/USB Two Thunderbolt™ 3/USB Type-C™ ports, which Type-C™ port support Thunderbolt™ 3 and USB 3.1 Gen2, are provided on the right side of the computer. This port supports USB data transmission, Video output (audio stream can be included) and USB Power Delivery.
Page 44 Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.
Page 45 Front with the display open This section shows the computer with the display panel open. In order to open the display, lift up the display panel and position it at a comfortable viewing angle for you. User's Manual...
Page 46 Figure 3-6 The front of the computer with the display panel open 1. Infrared LED* 10. Power button 2. Face recognition sensor* 11. Power button ring LED 3. Infrared LED* 12. Keyboard 4. Microphones* 13. Touch Pad 5. Web Camera LED* 14.
Page 47 Infrared LED The Infrared LED blinks when Windows Hello (Face recognition) is operating. Some models are equipped with Infrared LEDs. Face recognition Face recognition sensor captures the face image sensor for the operating system for enrolling and signing in. For more information, refer to the on-screen instructions in Windows Hello.
Page 48 Wireless Depending on the configuration of your communication computer, one of the following antennas are built- antennas ® Wireless LAN/Bluetooth ® Wireless WAN/Wireless LAN/Bluetooth Do not cover the wireless communication antennas area with any metal objects, otherwise the wireless function might not work. Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, refer to the Legal Footnotes...
Page 49 Touch Pad The Touch Pad located in the palm rest is used to control the movement of the mouse pointer. To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the mouse pointer to go. Touch Pad control The two buttons located on the bottom of the buttons...
Page 50 Internal Storage Drive The capacity of the internal storage drive varies depending on the model. Note that part of the internal storage drive overall capacity is reserved as administration space. Your computer is equipped with a "Solid-State Drive (SSD)". In this manual, the word "internal storage drive"...
Page 51 The Display Power Saving Technology feature is enabled at factory default. ® To turn this feature off, change it in the settings accordingly in the Intel Graphics Control Panel. You can access this control panel in the following way: ® Right-click on the desktop and click Intel Graphics Settings.
Page 52 Power indicator Check the Power indicator to determine the power status of the computer. The following indicator conditions should be noted: White Indicates that power is being supplied to the computer, and the computer is turned on. Flashing amber Indicates that the computer is in Sleep Mode while the display panel is closed, and that there is sufficient power available (AC adaptor or battery) to maintain this condition.
Page 53 Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the on- screen keyboard, and other items on the touch screen.
Page 54 Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: views all your open apps in task view. Swipe from the right edge: opens the Action center.
Page 55 Two-Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad. This allows you to operate the scroll bars of a window. Three-Finger Tap Tap once on the Touch Pad with three fingers together to open Cortana (available depending on your country/region).
Page 56 Figure 4-1 AccuPoint 1. AccuPoint 3. AccuPoint right control button 2. AccuPoint left control button Product appearance depends on the model you purchased. AccuPoint precautions Certain conditions can affect the on-screen pointer when using AccuPoint. For example, the pointer might travel contrary to AccuPoint operation or an error message might appear, if You touch the AccuPoint during power-up.
Page 57 Figure 4-2 Removing the AccuPoint cap Product appearance depends on the model you purchased. Position a new cap on the peg. Be careful to let the peg inserted into the round groove inside the new cap and then press it into place. You can buy replacement AccuPoint caps from your TOSHIBA authorized dealer.
Page 58 Figure 4-3 CAPS LOCK indicator 1. CAPS LOCK indicator Product appearance depends on the model you purchased. CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Function Keys The function keys (F1 ~ F12) are the 12 keys at the top of your keyboard. Function keys let you enable or disable certain features of the computer.
Page 59 Key Combination Function FN + F10 Turns on Arrow Mode. FN + F11 Turns on Numeric Mode. FN + F12 Locks the cursor on a specific line. FN + ESC Turns the playback sound on or off. FN + 1 Reduces the icon size on the desktop or the font sizes within one of the supported application windows.
Page 60 This key activates the Windows Start menu. This key has the same function as the secondary (right) mouse button. Using the Fingerprint Sensor Some models are equipped with the fingerprint sensor for the purpose of enrolling and recognizing fingerprints. Lightly touch and rest your finger on the fingerprint sensor to recognize fingerprints.
Page 61 Do not press the sensor strongly. Do not touch the sensor with a wet finger or any wet objects. Keep the sensor surface dry and free from water vapor. Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt might scratch it.
Page 62 Battery This section explains battery types, use, recharging methods and handling. Battery pack When the AC adaptor is not connected, the main power source of the computer is a lithium ion battery pack, also referred to in this manual as the main battery.
Page 63 Charging Time The following table shows the approximate time required to charge an exhausted battery fully. Battery type Power off Power on Battery pack about 3.5 hours about 3.5 ~ 10 hours (48 Wh) Be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer.
Page 64 Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. Connect the AC adaptor to one of the Thunderbolt™ 3/USB Type-C™ ports on the computer, and to a wall outlet that is supplying power. Charge the battery until the DC IN/Battery indicator glows white.
Page 65 Whether you enable Sleep Mode, which can conserve battery power if you are frequently turning the computer off and on Battery pack exhausted time When you turn off the power of your computer with the battery pack fully charged, the battery pack exhaust within the following approximate period. Battery type Sleep Mode Shut Down Mode...
Page 66 This Memory media slot supports the following memory media: microSD/SDHC/SDXC Card. Not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media can operate properly. Figure 4-5 Examples of memory media (microSD card) Points to note about the memory media card microSD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or...
Page 67 The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. Memory cards have a limited lifespan, so it is important to back up important data. Do not write to a card if the battery power is low. Low power might affect writing accuracy.
Page 68 Removing memory media The following instructions apply to all types of supported media devices. To remove memory media, do the following: Click the Safely Remove Hardware and Eject Media icon on the Windows taskbar. Select the memory media that you want to remove. Push the memory media until you hear a click to partially release it.
Page 69 Press the Smart Card gently to ensure a firm connection is made. When inserting a Smart Card into the Smart Card slot, make sure to confirm that the card is oriented correctly before inserting. Insert the Smart Card until it reaches the end of the Smart Card slot. The Smart Card is partially extended beyond the chassis edge.
Page 70 Insert the SIM card tray into the SIM card slot, and push the center of the tray to close it. Press gently until it locks into place. Figure 4-7 Installing the SIM card Nano SIM 1. SIM card slot 3. SIM card tray 2.
Page 71 Inside or directly under a building Inside a bag or box Among dense trees When there is an obstacle (person or object) in the front of the antenna Underground tunnel, underground, or underwater Buildings, streets or residential areas Near to high voltage cables Bad weather, such as heavy rain or snow HDMI™...
Page 72 The system is shutting down. When you unplug the HDMI™ cable and replug it, wait at least 5 seconds before you replug the HDMI™ cable again. Settings for display video on HDMI™ To view video on the HDMI™ display device, be sure to configure the following settings otherwise you might find that nothing is displayed.
Page 73 USB-C™ to Ethernet LAN Adapter This adapter provides: USB Type-C™ port (Power Delivery Charging) and LAN jack. 1. LAN jack 2. USB Type-C™ port (Power Delivery Charging) The USB Type-C™ port (Power Delivery Charging) on this adapter is used for connecting AC adaptor only. USB data transmission is not supported by this port.
Page 74 USB-C™ to HDMI™/VGA Travel Adapter This adapter provides: USB Type-C™ port (Power Delivery Charging), USB 3.0 port, HDMI™ out port, RGB monitor port, and LAN jack. 1. LAN jack 4. RGB monitor port 2. USB 3.0 port 5. USB Type-C™ port (Power Delivery Charging) 3.
Page 75 USB-C™ to VGA/LAN Adapter This adapter provides: USB Type-C™ port (Power Delivery Charging), RGB monitor port, and LAN jack. 1. RGB monitor port 3. USB Type-C™ port (Power Delivery Charging) 2. LAN jack The output resolution of RGB monitor port on this adapter is up to 1920x1200 @60Hz.
Page 76 Connect the USB Type-C™ adapter to one of the Thunderbolt™ 3/ USB Type-C™ ports on your computer. Figure 4-9 Connecting the AC adaptor via USB Type-C™ adapter USB Type-C™ adapter appearance varies depend on the model you purchased. RGB monitor port An external analog monitor can be connected to the RGB monitor port on the USB Type-C™...
Page 77 Figure 4-10 Connecting the RGB cable to the RGB monitor port 1. Thunderbolt™ 3/USB Type-C™ port 3. RGB monitor port 2. USB Type-C™ adapter 4. RGB cable USB Type-C™ adapter appearance varies depend on the model you purchased. When displaying desktop on an external RGB monitor, desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size).
Page 78 malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5e cable or higher. You cannot use a CAT3 or CAT5 cable. If you are using Fast Ethernet LAN (100 megabits per second, 100BASETX), be sure to connect with a CAT5 cable or higher.
Page 79 Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. Wireless display Your computer might support wireless display, a wireless technology which ®...
Page 80 Figure 4-12 Security lock 1. Security lock slot 2. Security lock Optional TOSHIBA Accessories To make your computer even more powerful and convenient to use, you can add a number of options and accessories. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Universal AC Adaptor If you frequently use your computer at more than one site, it might be convenient to purchase an...
Page 81 Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows. To launch the Volume Mixer utility, right-click on the speaker icon on the Windows Taskbar, and then select Open Volume Mixer from the sub menu.
Page 82 Dialog enhancement for clear and intelligible vocals Bass enhancement for rich, low frequency production High frequency definition for crisp details Consistent volume level across content To access the utility, click Start -> DTS, Inc -> DTS Studio Sound. U.S. patents apply to this product. See http://patents.dts.com. Manufactured under license from DTS Licensing Limited.
Page 83 Double-click on the circle button in the right side of the Realtek HD Audio Manager main screen. Select one from the device list for the device you plugged into. Video mode Video mode settings are configured via the Display dialog. To open the Display dialog, click Start ->...
Page 84 Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, refer to online manual, help files, or README.TXT file (if applicable) of each utility.
Page 85 eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously. eco Utility helps control the power consumption of your computer. Various information can help you understand your degree of contribution to the environment.
Page 86 When Sleep and Charge function is enabled, USB bus power (DC5V) is supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC5V).
Page 87 Always use the USB cable that was included with your USB device. Function under Battery Mode This option can be used to enable/disable sleep and charge under battery mode. It also displays the remaining battery capacity. Move the slider to enable or disable this function. Enabled Enables Sleep and Charge function under battery mode.
Page 88 both “System ON CDP Charge Mode” and “USB Sleep and Charge function”. System Password System Password tab allows you to set a password in order to restrict access to the computer. Two levels of password security are provided: User and Supervisor. Passwords set by System Password function are different from the Windows password.
Page 89 Owner String (text box) You can use this box to associate text with the password. After you enter text, click Apply. When the computer is started, this text is displayed together with the prompt asking you to enter a password. Supervisor Password If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password.
Page 90 sign on using a fingerprint for both Pre-Boot Authentication and Windows operating system under Pre-Boot Authentication in System Password. Please note that Pre-Boot Authentication and Single Sign-On function will be disabled if TOSHIBA Settings is uninstalled. TOSHIBA Service Station TOSHIBA Service Station allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs.
Page 91 To save the changes and exit the utility, press the F10 key and proceed by selecting Yes or select Exit -> Exit Saving Changes -> Yes. The computer restarts immediately. When you choose LCD + External Display under Power On Display option in TOSHIBA Setup Utility while two or more external display devices are connected to your computer, the operating system will select the internal LCD and one of the external display devices to be used when the...
Page 92 System automatic This feature automatically shuts down the system Sleep/Hibernation into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a Mode specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.
Page 93 USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports. For example, if a mouse or USB keyboard is connected to a USB port, clicking the mouse button or pressing the keyboard will wakeup the computer.
Page 94 Chapter 6 Troubleshooting TOSHIBA has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. You should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Page 95 Check all cables to ensure that they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to TOSHIBA Support.
Page 96 Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source.
Page 97 Verify that the computer is on by looking at the Power indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator.
Page 98 Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance, all unsaved data in memory is lost. Problem Procedure Computer shuts Leave the computer off until it reaches room down automatically.
Page 99 Problem Procedure Battery does not If the battery is completely discharged, it will not charge when the AC begin charging immediately. In these instances, adaptor is attached. wait a few minutes before trying again. If the battery still does not charge, check that the power outlet the AC adaptor is connected to its supplying power.
Page 100 BIOS Problem Procedure The computer Disconnect the AC adaptor for several seconds cannot be powered and then reconnect the AC adaptor. After that, press the power button. If it does not work, press the power button twice again. If it still does not work, press and hold the power button for 12 seconds.
Page 101 Problem Procedure Markings appear on These marks might have come from contact with the computer's the keyboard and Touch Pad while the display display panel. panel has been closed. Try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner.
Page 102 Problem Procedure You cannot read a Check to ensure that the required file is actually on file the memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.
Page 103 USB mouse Problem Procedure Mouse pointer does In this instance, the system might be busy. Try not respond to moving the mouse again after waiting a short mouse operation while. Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure that it is firmly attached.
Page 104 Fingerprint sensor Problem Procedure Fingerprints cannot Save your work. be registered or Click Start -> (Power) and then select deleted. Restart. Hold down the F2 key and then release this key just after the computer is power on to show the TOSHIBA Setup Utility. Select Security ->...
Page 105 Problem Procedure I cannot use the Sleep and Charge function might be disabled. Sleep and Charge Enable the Sleep and Charge function under function. USB Charge within the TOSHIBA Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply might be stopped for safety reasons.
Page 106 Problem Procedure The "USB Wakeup When "System ON CDP Charge Mode" or "USB function" does not Sleep and Charge function" is enabled, the "USB work. WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use a USB port that does not have the USB Sleep and Charge function or change to disable both "System ON CDP Charge Mode"...
Page 107 Problem Procedure Monitor does not After confirming that the monitor's power switch is turn on on, check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor.
Page 108 Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub. Wake-up on LAN Make sure the AC adaptor is connected. The does not work Wake-up on LAN function consumes power even when the system is off.
Page 109 TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first.
Page 110 Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions vary depending on the model you purchased. Size Approximately 316 (w) x 227 (d) x 15.9 (h) millimeters Approximately 316 (w) x 227 (d) x 16.4 (h) millimeters Approximately 332 (w) x 228.9 (d) x 16.9 (h) millimeters...
Page 111 Computer 5V ~ 20V DC External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Serial Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Serial Clock Signal...
Page 112 Current rating: Minimum 2.5 amperes Certification agencies China: U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: Japan: DENANHO Europe: Austria: Italy: Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France:...
Page 113 Australia Europe, Africa, South Africa, Middle-East AS approved Approved by the appropriate agency Canada China CSA approved CCC approved State of Israel Africa Approved by the appropriate SII approved agency Switzerland Italy Approved by the appropriate Approved by the appropriate agency agency Information for Wireless Devices...
Page 114 ® ® This Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications. The wireless devices have not completed verification of connection and ® operation with all devices which are using the Wireless LAN or Bluetooth radio technology. ®...
Page 115 ® Only some models are equipped with both Wireless LAN and Bluetooth functions. ® ® Do not use the Wireless LAN (Wi-Fi ) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source ®...
Page 116 Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations might impose a number of limitations to the use of wireless communication equipment.
Page 117 Worldwide operation ® The Bluetooth radio transmitter and receiver operate in the 2.4 GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other.
Page 118 Russian Limited Using SRD (Short Range Device) with Federation: implementation FHSS (Frequency-Hopping Spread Spectrum) modulation. Maximum 2.5mW (4dBm) EIRP (Equivalent Isotropically Radiated Power) is permitted to use. Maximum 100mW (20dBm) EIRP is permitted to use with the following conditions: Permitted to use SRD for outdoor applications without restriction on installation height only for purposes of gathering telemetry...
Page 119 Using SRD with DSSS (Direct Sequence Spread Spectrum) and other than FHSS wideband modulation. Maximum EIRP density is 2mW/ MHz. Maximum100mW (20dBm) EIRP is permitted to use. Maximum EIRP density is 20mW/ MHz. Maximum 100mW (20dBm) EIRP is permitted to use with the following condition: It is permitted to use SRD for outdoor applications only for...
Page 120 Maximum Power Output (2400 - 2483.5 MHz) IEEE802.11 b/ Maximum 100mW (20dBm) EIRP g/n mode / Bluetooth (2400 - 2483.5 MHz) BLE Maximum 10mW (10dBm) EIRP (5150 - 5725 MHz) IEEE802.11 a/n/ Maximum 200mW (23dBm) EIRP ac mode The low band 5.15 - 5.35 GHz is for indoor use only.
Page 121 USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 122 Article 14 The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications is operated in compliance with the Telecommunications Act.
Page 123 (1)(2) (3)(4) 2.4 : This equipment uses a frequency of 2.4 GHz. DS : This equipment uses DS-SS modulation. OF : This equipment uses OFDM modulation. 4 : The interference range of this equipment is less than 40 m. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz.
Page 124 ® Intel Dual Band Wireless-AC 8265 The Name of the radio equipment: 8265NGW DSP Research, Inc. Approval Number: D160055003 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device. Information about Intel ®...
Page 125 Enter a new password. Password must comply with the following requirements concerning character types and length: Must be between 8 and 32 characters long. Must contain at least one number (“0”, “1-9”). Must contain a mix of lower-case (“a”, “b”, “z”, etc.) and upper-case (“A”, “B”, “Z”, etc.) letter.
Page 126 When using the computer with the AC adaptor connected and the AMT function set to enabled, power might still be supplied to the system memory even when the computer power is turned off, or the computer is in Sleep Mode or Hibernation Mode. When connecting the AC adaptor, the computer is powered and can be turned on.
Page 127 When using the AMT function, you should connect to a network by Wireless LAN. Information about Intel ® Authenticate ® For Intel Authenticate, please refer to www.intel.com/authenticate or related Intel web site. Legal Footnotes Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series.
Page 128 Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information. 64-Bit Computing Certain 32-bit device drivers and/or applications might not be compatible with a 64-bit CPU/operating system and therefore might not function properly. Memory (Main System) Part of the main system memory might be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities.
Page 129 Maximum brightness is only available when operating in AC power mode. Screen dims when the computer is operated on battery power and you might not be able to increase the brightness of the screen. Graphics Processing Unit (GPU) Graphics processing unit (GPU) performance might vary depending on product model, design configuration, applications, power management settings and features utilized.
Page 130 CMOS: Complementary Metal-oxide Semiconductor CPU: Central Processing Unit Direct Current DDR: Double Data Rate DIMM: Dual Inline Memory Module DVD: Digital Versatile Disc DVD-R: Digital Versatile Disc-recordable DVD-RAM: Digital Versatile Disc-random Access Memory DVD-R DL: Digital Versatile Disc Recordable Dual Layer DVD-ROM: Digital Versatile Disc-read Only Memory DVD-RW:...
Page 131 OCR: Optical Character Recognition (Reader) Personal Computer PCI: Peripheral Component Interconnect PCMCIA: Personal Computer Memory Card International Association RAM: Random Access Memory RGB: Red, Green, and Blue RFI: Radio Frequency Interference ROM: Read-Only Memory RTC: Real-Time Clock S/P DIF: Sony/philips Digital Interface Format Secure Digital SDHC: Secure Digital High Capacity...
Page 132 Index External monitor problems 6-14 AC adaptor additional 4-28 connecting 2-3 Graphics Processing Unit 3-11 Battery extending life 4-13 Hard disk drive monitoring capacity 4-12 automatic power off 5-8 real time clock 4-10 save mode 5-9 Bluetooth® 7-7 Keyboard function keys 4-6 Function keys F1...F12 4-6 problems 6-7 Cleaning the computer 1-18...
Page 133 Memory media slot 4-13 Sound system 6-13 TOSHIBA support 6-16 microSD/SDHC/SDXC Card Touch Pad 6-9 note 4-14 USB device 6-11 USB mouse 6-10 Moving the computer 1-18 Recovery hard disk drive 2-15 Password power on 5-9 Recovery Media 2-14 Starting the computer by password 5-6 Supervisor 5-6 user 5-5...
Page 134 Video mode 4-31 Video RAM 3-11 Web Camera 3-8 Wireless communication 7-5 User's Manual Index-3...
Page 135 Instruction Manual for Safety and Comfort...
Page 136 Table of Contents Introduction ..................4 Safe Use of Product, Components and Accessories ............5 Power ....................5 Communication..................12 Main Unit .....................15 Systems/Peripherals................22 Computer User Comfort Recommendations .......27 Good Working Posture ................27 Viewing Recommendations ..............28 Using the product with an external keyboard, mouse or monitor ..28 Typing style..................29 Taking breaks and varying tasks............29 Mobile computing tips ................30...
Page 137 The product system you purchased may include Recordable and/or ReWritable optical media drive(s) and associated software, among the most advanced data storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically.
Page 138 Introduction Thank you for purchasing this Toshiba product. All of the Safety Instructions contained in this Manual must be read carefully and must be fully understood before you attempt to use your product, in order to avoid potential hazards that could cause bodily injury, property damage, or damage the product.
Page 139 Power Safe Use of Product, Components and Accessories Power WARNING Handling of the battery ■ Never attempt to dispose of a battery by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven).
Page 140 Power WARNING ■ Never allow a battery to become wet. A wet battery will overheat or ignite causing rupture or fire, possibly resulting in death or serious injury. ■ Never store a battery in an area of high humidity. This could cause a fire or explosion possibly resulting in serious injury.
Page 141 Power WARNING Battery warning indicators ■ Always immediately turn the power off and disconnect the power cable/ cord plug from the plug socket and stop using the battery if you observe any of the following conditions: ■ Offensive or unusual odor ■...
Page 142 Power WARNING Do not disassemble, modify, tamper with or repair your product ■ Do not attempt to disassemble, modify, tamper with or repair product (including AC adaptor). Disassembly, modification, tampering or repairing your product could cause fire or electric shock, possibly resulting in serious injury.
Page 143 Power WARNING Attaching the power cable/cord ■ Always confirm that the power plug (and extension cable plug if used) has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury.
Page 144 Power WARNING Only use approved power cables/cords ■ Always use or purchase power cables/cords that comply with the legal voltage and frequency specifications and requirements in the country of use. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury.
Page 145 Power NOTE Handling of the battery ■ Never attempt to install batteries in reverse polarity. For more information on batteries, please refer to your product User's Manual. Storing your product ■ If you do not intend to use your product for a long period of time, disconnect the power plug from the plug socket and store your product in a plastic bag to avoid dust accumulation.
Page 146 Communication Communication WARNING Turn Wi-Fi ® , Bluetooth ™ and Wireless WAN Functionalities off for Cardiac Pacemakers ■ Turn Wi-Fi, Bluetooth and Wireless WAN Functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device.
Page 147 Communication Turn Wi-Fi or Bluetooth or Wireless WAN Functionalities off in aircraft ■ Turn off the Wi-Fi or Bluetooth or Wireless WAN functionality in aircraft or in places that generate or can generate radio interference. Radio waves can potentially affect them, causing an accident due to malfunction. Check if a car has adequate electromagnetic compatibility when using your product in a car ■...
Page 148 Communication Ensuring Wireless Network Security ■ A wireless LAN can greatly enhance the flexibility of your LAN configuration and operations. You can exchange data between products and other devices on the LAN without the restrictions inherent in cabling. Toshiba strongly recommends that you take appropriate steps to ensure that the proper security is in place whenever you use a wireless connection to protect your privacy and guard against identity and/or data theft.
Page 149 Main Unit Main Unit WARNING Turning off your product where electronic devices are regulated or controlled ■ When you have to turn off your product aboard an aircraft or in places where electronic devices are regulated or controlled, always completely shut down your product.
Page 150 Main Unit WARNING Choking hazards ■ Never leave small parts such as covers, small batteries, small memory cards, caps and screws within the reach of infants or small children. Swallowing a small part may cause choking and suffocation resulting in death or serious injury.
Page 151 Main Unit WARNING Do not use liquid cleaners or aerosol cleaners ■ Always turn off the power and unplug the product from the electrical outlet before cleaning. The injected combustible gas produced by these types of cleaners may remain inside of your product. The electrostatic spark from the motor or contact point of switch may ignite the gas residue, which could result in an explosion, fire, or burn injury.
Page 152 Main Unit CAUTION Avoid placing your product on unstable surfaces ■ Never place your product on a shaky table, uneven, tilted surface or other unstable location. your product may fall, causing damage to your product or possibly injury. Depending on the direction and/or angle of tilt of your product, your product could automatically shut down to avoid overheating.
Page 153 Main Unit CAUTION Never place your product in a dusty location ■ Do not expose your product to dusty environments. If dust gets inside your product, it could cause a system failure, malfunction or loss of data. If dust contaminates your product, do not turn on the power. Take it to an authorized Toshiba service provider before you use it.
Page 154 Main Unit CAUTION Never place or drop heavy objects onto your product ■ Never place a heavy object on your product and be careful not to drop a heavy object onto your product. It could damage your product or cause system failure.
Page 155 Main Unit NOTE Product installation environment ■ Always provide sufficient space around your product to ensure adequate ventilation. ■ Never cover or block the air vents. ■ Use your product at temperatures and humidity levels within the recommended environmental ranges. These ranges may vary depending on the specific product model - please refer to your product documentation or Toshiba website for details.
Page 156 Systems/Peripherals Systems/Peripherals DANGER Do not disassemble or repair your optical drive ■ The product may contain a Optical Disk Drive (ODD), such as a CD- ROM, CDR/W, DVD, Blu-ray Disc™ drive or similar which have built-in laser device. To prevent any risk of exposure to laser radiation, do not disable or open any ODD assembly for any reason.
Page 157 Systems/Peripherals CAUTION Connecting peripheral devices ■ Always turn the power off before connecting a peripheral device that is not approved for Hot Insertion. An electrical shock or system failure may result if the peripheral device is connected while the power is turned on.
Page 158 Systems/Peripherals CAUTION Replacing the memory module ■ Turn off the power and disconnect the AC adaptor when installing or replacing a memory module. ■ If you use your product for an extended period of time, the memory modules and the circuits located close to the memory modules will become hot.
Page 159 Systems/Peripherals CAUTION Periodic back up of stored data ■ It is a good idea to periodically back up the internal hard disk or other main storage device to external media. General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss.
Page 160 Systems/Peripherals NOTE Anti-virus software ■ Use a virus-check program and make sure it is updated regularly. Use AC power when playing video of DVD/Blu-ray™ ■ When playing video of DVD/Blu-ray™, always connect the AC adaptor to a power plug socket or power source to ensure maximum performance.
Page 161 Good Working Posture Computer User Comfort Recommendations Good Working Posture ■ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh.
Page 162 Viewing Recommendations ■ Rest your eyes periodically by focusing on objects that are farther away. Viewing Recommendations ■ Some individuals may experience health-related complications when exposed to certain images or flashing lights (for example when playing videos or games). Discontinue use and consult a physician if you experience any health-related complications.
Page 163 Typing style / Taking breaks and varying tasks Typing style ■ The top of the monitor should be at or slightly below eye level. A monitor that is too high or too low can cause awkward head and neck postures and may lead to discomfort in the neck muscles. ■...
Page 164 Mobile computing tips Mobile computing tips / Transporting the product / Seeking additional help Mobile computing tips ■ When using the product at airports, on airplanes or trains, or at meetings, make sure that you take the time to consider the points just mentioned.
Page 165 Check list Check list ❏ Is your chair comfortable - does it support your back and arms well? ❏ Are your feet flat on the ground? ❏ Is there adequate space under your desk for your legs? ❏ Are the keyboard and mouse at elbow level? ❏...

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