Troubleshooting - ION Pathfinder Go User Manual

Connecting an Audio Device Using the Aux Input
1. Connect a 1/8" (3.5 mm) auxiliary cable to the input on the rear panel of Pathfinder
and connect the other end to an audio device such as an MP3 or CD player. The speaker
will automatically switch the audio source to Aux mode but will maintain all Bluetooth
connections.
2. Press play on your device's music player. Use the Volume Up/Down (+/-) buttons to
adjust the Aux volume.
Note: Pathfinder
device. Lower the volume on your device if signal distortion occurs.
3. Disconnect the Aux cable to exit Aux mode. Pathfinder
was in before the Aux connection, either Bluetooth or USB Playback mode.

Troubleshooting

If the unit is not charging: Make sure the USB-A to USB-C
connected to the power input, the power adapter, and the power outlet.
If the sound is distorted: Try lowering the volume control of your sound source.
If there is too much bass: Try adjusting the tone or EQ control on your sound source to lower
the bass level. This will allow you to play the music louder before clipping (distortion) occurs.
You can also check to see if the BOOM function is enabled, and disable it by pressing the
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BOOM button to disable it.
If you cannot connect your audio device to Pathfinder
•
Have your audio device (e.g., smartphone or tablet) and Pathfinder
as possible while trying to connect. Make sure both the audio device and Pathfinder
are unobstructed by walls, furniture, etc.
•
Double-press the Bluetooth button to disconnect Pathfinder
device and restart the search process. If this does not work right away, power off
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Pathfinder Go and then power it back on. See
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Pathfinder Go
•
Reset the Bluetooth connection on your audio device by turning Bluetooth off and back
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Pathfinder
Go in the list of available or previously connected devices in your audio device's
Bluetooth menu, tap the "gear" or "i" icon located next to it and then select Unpair or
Forget. Turn Pathfinder
your available devices list.
Note: If Pathfinder
within range, you may need to repeat this process with that audio device to fully
disconnect.
If you experience audio dropouts while playing music from a Bluetooth device, this may
be happening because your unit is trying to link to another speaker. This can occur if you
power off a speaker that was linked to your unit or if you have just turned on your unit and it is
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in Stereo-Link mode. To stop the audio dropouts, exit Stereo-Link
pressing the Bluetooth button. Alternatively, you can wait for your unit to link to another
speaker if there is one within range.
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Go speaker volume controls act independently from your connected
for more information.
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Go off and back on and try pairing again once it reappears in
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Go has been paired to another audio device recently that is still
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Go will revert to the audio mode it
®
charging cable is properly
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Go via Bluetooth:
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Go from any other audio
Operation > Bluetooth Connecting with
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Go before, find Pathfinder
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Go as close together
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mode by double-
Go
Go
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