HighPoint SSD7180 Installation Manual
Nvme g5 dataraid
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Summary of Contents for HighPoint SSD7180
- Page 1 HighPoint NVMe G5 Data RAID Installation Guide (Linux) HighPoint NVMe G5 Data RAID Installation Guide (Linux) V1.14– May 30th 2023 Copyright 2023 HighPoint Technologies, Inc.
- Page 2 Installing the Open-Source Driver ..................7 Updating the Driver ......................10 Uninstalling the Driver ......................12 HighPoint RAID Management (WebGUI) Installation ..........13 Uninstalling the HighPoint RAID Management Software (WEBGUI & CLI) .... 14 Troubleshooting ........................15 WebGUI ..........................15 Controller and Drive Detection Issues ................. 21 Appendix ..........................
- Page 3 HighPoint NVMe G5 Data RAID Installation Guide (Linux) Overview This guide includes important hardware/software requirements, installation & upgrade procedures, and with a Linux operating system. troubleshooting tips for using NVMe products The following is a list of supported NVMe products.
- Page 4 Linux environment. Management Software Installation This section explains how to download and install the HighPoint RAID Management Software Suite for Linux distributions. The download includes both the Web RAID Management Interface (WebGUI), and the CLI (Command Line Interface).
- Page 5 NVMe products. Please check the NVMe products’s compatibility lists for recommended motherboards. 4. Secure Boot must be disabled. HighPoint Linux Driver capability has not been signed and certified. If Secure Boot is enabled, the motherboard will not recognize the NVMe products, and you will be unable to proceed with installation.
- Page 6 HighPoint NVMe G5 Data RAID Installation Guide (Linux) UEFI BIOS Settings The following is a list of supported UEFI NVMe products. Supported Controller SSD7105 SSD7202 SSD7502 SSD7505 SSD7540 SSD7580A SSD7580B SSD7749M SSD7749E Supported Enclosure SSD6780A Note: Products that do not support UEFI can skip this section.
- Page 7 HighPoint NVMe G5 Data RAID Installation Guide (Linux) Driver Installation Installing the Open-Source Driver Power on the system and boot the Linux distribution. Open a system terminal with root privileges, and verify that NVMe product is detected by using the...
- Page 8 HighPoint NVMe G5 Data RAID Installation Guide (Linux) Using the system terminal with root privileges, browse to the directory where the driver download is located, and enter the following commands to extract the Linux Open-source Driver software package: tar zxvf HighPoint_NVMe_G5_Linux_Src_vx.x.xx_xx_xx_xx.tar.gz Note: The driver revision shown in the screenshots may not correspond with current software releases.
- Page 9 HighPoint NVMe G5 Data RAID Installation Guide (Linux) The following screenshot shows driver v1.5.1. Additionally, you can check the NVMe drive using the following command: fdisk –l...
- Page 10 HighPoint NVMe G5 Data RAID Installation Guide (Linux) Updating the Driver As of May 2022, current open-source driver releases include our Auto-Compile feature – auto compile checks the kernel version each time the system is booted to ensure compatibility. If a new kernel is detected, Auto Compile will check our online database for required updates and automatically compile a new driver.
- Page 11 HighPoint NVMe G5 Data RAID Installation Guide (Linux) d. After the driver installation is complete, the system will prompt you to restart to allow the new driver to take effect. Please manually restart the system. Note: for more information about this procedure, please consult the readme file included with each Openn-source download.
- Page 12 Note: failing to remove the NVMe product and SSDs when uninstalling the driver may result in data loss. The Linux distribution will load the default NVMe support after the HighPoint Linux driver has been uninstalled – this driver will only recognize the NVMe SSD’s as separate disks.
- Page 13 HighPoint NVMe G5 Data RAID Installation Guide (Linux) HighPoint RAID Management (WebGUI) Installation The HighPoint RAID Management software is used to configure and monitor the SSDs hosted by the NVMe product. Download the HighPoint RAID Management software package from the HighPoint website.
- Page 14 HighPoint NVMe G5 Data RAID Installation Guide (Linux) Uninstalling the HighPoint RAID Management Software (WEBGUI & CLI) Open the system terminal with root privileges. Enter the following commands to uninstall the driver: dpkg -r hptsvr (or rpm -e hptsvr-https) Enter the following command to check if the WebGUI has been removed successfully:...
- Page 15 HighPoint NVMe G5 Data RAID Installation Guide (Linux) Troubleshooting WebGUI 1. The WebGUI fails to install If you use an Ubuntu system, the system may prompt you about the lack of a readline5 package when installing the WebGUI – this will interrupt the installation process.
- Page 16 “elfutils-libelf-devel”: yum install elfutils-libelf-devel Once complete, install the HighPoint NVMe Linux driver once more. 04. If you use an Ubuntu/Debian system, open the system terminal with root privileges and enter the following command to install “libelf-dev”: yum install libelf-dev Once complete, install the HighPoint NVMe Linux driver once more.
- Page 17 HighPoint NVMe G5 Data RAID Installation Guide (Linux) For Redhat When installing the driver, due to various factors, driver files such as gcc and make cannot be compiled, thus interrupting the driver installation process: Or a prompt with repos’: ‘subscription-manager Solution：...
- Page 18 HighPoint NVMe G5 Data RAID Installation Guide (Linux) Solution： Double check the system’s internet connection Once confirmed, reinstall the driver. If the following occurs after the network connection and reinstall driver ： This problem can be caused by a lack of dependency packages：...
- Page 19 HighPoint NVMe G5 Data RAID Installation Guide (Linux) apt-get update Reinstall the driver. For Proxmox When installing the driver, due to various factors, driver files such as gcc and make cannot be compiled, thus interrupting the driver installation process: This problem can be caused by：...
- Page 20 HighPoint NVMe G5 Data RAID Installation Guide (Linux) apt-get update: This problem can be caused by： The system needs to be resourced This article is a proxmox7.2 feeding. The previous version of the source can refer to the official website: https://pve.proxmox.com/wiki/Downloads#Update_a_running_Proxmox_Virtual_Environment_7.
- Page 21 HighPoint NVMe G5 Data RAID Installation Guide (Linux) apt-get update Reinstall the driver. , please submit a support ticket If you experience any other WebGUI or CLI related problems using our Online Support Portal, which includes a description of the problem in as much detail as...
- Page 22 HighPoint NVMe G5 Data RAID Installation Guide (Linux) Appendix When submitting s support ticket via our Online Support Portal, the following information will help out Support Department diagnose and resolve your issue as quickly and efficiently as possible. For information collection methods, please refer to the following steps and video links...
- Page 23 HighPoint NVMe G5 Data RAID Installation Guide (Linux) 3. Click the “Save Logs” button to create the diagnostic file. Note: this process may take several minutes to complete. How to collect Log information CLI Execute the command ‘hptraidconf’ to enter the CLI;...