Samsung SC-56C Instruction Manual page 142

3 This warranty is valid only in Japan.
4 This warranty is for free repairs in the stated period and conditions, and
does not restrict lawful customer rights.
5 If there are multiple defects on the terminal, all the defects will be
repaired as product quality cannot be guaranteed by just fixing some
faults. In that case, some faults may not be subject to free repair.
6 Regardless of whether repairs were performed or not, terminals that
underwent performance testing will be returned with the latest software
updates.
7 See the repairs result form that you receive once repairs are complete
to check the date of repairs and what repairs were performed.
<Sales>
NTT DOCOMO, INC.
11-1, Nagata-cho 2-chome, Chiyoda-ku, Tokyo Japan
After-Sales Service
When problems occur
Before requesting repair, read the section on "Troubleshooting" in this
manual.
If repair is required
Take your terminal to DOCOMO-specified repair place (shop or website).
Please see the last page of this manual for contact information.
Note that, repair may take longer time depending on the state of damage.
■ After expiration of the warranty
All repairs that are requested are charged.
■ Replacement parts
Replacement parts (parts required to maintain the product functions)
are basically kept in stock for at least 4 years after termination of
production.
For details about technical inquiries and repairs, see the website.
However, depending on the malfunctioning part, repair may not be
possible due to a lack of replacement parts. Please contact a repair
place specified by DOCOMO.
Please see the last page of this manual for contact information.
Notes
• Do not modify terminal or its accessories.
- Doing so may cause fire, injury or damage.
- Modified terminals etc. are repaired only after the customer accepts
that the modified parts are to be restored to the condition at the time
of purchase. However, repair may be refused depending on the nature
of modification.
The following cases may be regarded as modifications.
› A sticker etc. is put on the display part or keypad part.
› The terminal is embellished with adhesive.
› Exteriors are replaced with other than DOCOMO's genuine parts.
- Repair of failures or damage caused by modification is charged even
during the warranty period.
• Data such as settings for each function may be cleared (reset) by
malfunctions, repair or other handling of terminal. Should that happen,
set up the functions again. A packet communication fee may be charged
due to the settings.
• When the repair is executed, MAC address of Wi-Fi/Bluetooth address in
the terminal may be changed regardless of repaired part.
• Do not allow cash cards or other devices that are vulnerable to
magnetism to come into contact with the phone.
• The terminal is waterproof. If inside of the terminal gets wet or moist,
immediately turn the power off, we recommend to repair the terminal at a
repair place specified by DOCOMO as soon as possible. However, repair
may not be possible depending on the condition of terminal.
Precautions on data created by you and downloaded data
Note that data you created, retrieved or downloaded from sources other
than your terminal may be changed or lost when you change the model
or have repairs done to the terminal. DOCOMO shall have no liability for
any change or loss of any kind. Please understand beforehand that we
can not compensate for packet communication charges generated by re-
downloading data. Under some circumstances, DOCOMO may replace your
terminal with its equivalent instead of repairing it. When replacing your
phone, most of the above-mentioned data cannot be transferred to the
new phone.
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Appendix