Dell HBA 355 Series User Manual

Dell HBA 355 Series User Manual

Host bus adapter
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Dell Host Bus Adapter User's Guide
HBA 355 and 350 Series
Part Number: UCSA-1100, UCSF-1100, UCSA-1111, UCSN-1100, UCSA-1111, and
UCSM-1100
May 2023
Rev. A05

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Table of Contents
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Summary of Contents for Dell HBA 355 Series

  • Page 1 Dell Host Bus Adapter User's Guide HBA 355 and 350 Series Part Number: UCSA-1100, UCSF-1100, UCSA-1111, UCSN-1100, UCSA-1111, and UCSM-1100 May 2023 Rev. A05...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2020-2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Dell HBA350i MX................................. 8 Dell HBA350i Adapter.................................9 Dell HBA350i MM................................9 Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM technical specifications..................9 PowerEdge systems supported by Dell HBA355i Adapter..................10 PowerEdge systems supported by Dell HBA355i Front...................
  • Page 4 2016 or later................................40 Install Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM, driver on which the Windows Server 2016 or later is already installed ............................... 41 Update Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM driver that runs on Windows Server 2016 or later..41...
  • Page 5 Refresh the topology..............................47 Device Properties................................ 47 Chapter 8: Update the firmware of Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM using DUP....49 Upgrade firmware controller using Dell Update Package (DUP)................49 Chapter 9: Getting help.......................50...
  • Page 6: Chapter 1: Dell Hba355I Adapter, Dell Hba355I Front, Dell Hba355E Adapter, Dell Hba350I Mx, Dell Hba350I Adapter, And Dell Hba350I Mm

    Adapter 350i MX (Dell HBA350i MX), and Dell Host Bus Adapter 350i (Dell HBA350i Adapter), Dell Host Bus Adapter 350i Mini Monolithic (Dell HBA350i MM) are non–RAID solution cards that can be used as a boot controller and also as a data controller.
  • Page 7: Dell Hba355I Adapter

    Figure 2. Dell HBA355i Front 1. PCIe connector 2. Power connector 3. Heatsink 4. Primary SAS connector port A 5. Secondary SAS connector port B Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM...
  • Page 8: Dell Hba355E Adapter

    3. Heatsink Dell HBA350i MX Figure 4. Features of Dell HBA350i MX 1. Heatsink 2. PCIe connector 3. SAS connector port A Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM...
  • Page 9: Dell Hba350I Adapter

    Figure 6. Dell HBA350i MM 1. SAS cable connection 2. Heat sink Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM...
  • Page 10: Poweredge Systems Supported By Dell Hba355I Adapter

    ● PowerEdge C6620 ● PowerEdge R860 PowerEdge systems supported by Dell HBA355i Front The following PowerEdge systems support the HBA355i Front controller: Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM...
  • Page 11: Poweredge Systems Supported By Dell Hba355E Adapter

    ● PowerEdge R750xs ● PowerEdge T550 ● PowerEdge XR11 ● PowerEdge XR12 ● PowerEdge T150 ● PowerEdge R350 ● PowerEdge R250 Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM...
  • Page 12: Poweredge Systems Supported By Dell Hba350I Mx

    ● PowerEdge R740XD ● PowerEdge R6515 ● PowerEdge C6420 ● PowerEdge R7515 ● PowerEdge C6420 ● PowerEdge R740XD2 ● PowerEdge XR2 Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM...
  • Page 13: Operating Systems Supported By Dell Hba355I Adapter Cards

    Port 2 Port 3 Dual path support on the same number connected connected connected connected MD14xx enclosure Yes/No Yes/No Yes/No Yes/No Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM...
  • Page 14: Me484 Enclosure Support For Dell Hba355E Adapter

    ● Mixing of MD2412 and MD2424, MD2412 and MD2460, or MD2424 and MD2460 on same port chain is not supported. Use similar enclosures. Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM...
  • Page 15: Supported Cable Configurations

    Internal tape drive support for Dell HBA355i Adapter and Dell HBA350i Adapter HBA355i Adapter and HBA350i Adapter support one tape drive (LT06/7/8/9). Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM...
  • Page 16: Chapter 2: Applications Supported By Dell Hba355I Adapter, Dell Hba355I Front, Dell Hba355E Adapter, Dell Hba350I Mx, Dell Hba350I Adapter, And Dell Hba350I Mm

    Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM The Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM management applications include the Human Interface Infrastructure Configuration Utility (HII), Dell OpenManage Storage Management, command-line interface, the Integrated Dell Remote Access Controller (iDRAC), and Lifecycle Controller (LC).
  • Page 17: Chapter 3: Multipath Support On Dell Hba355E Adapter

    Dell HBA multipathing using HII The Dell HBA355e Adapter controller does not map multiple paths together in HII. Under Device Configuration, select the HBA controller. Under Physical Disk Management > View Physical Disk Properties, select the physical disk to determine whether it has multiple paths.
  • Page 18: Dell Hba Multipathing Using Idrac

    Advanced properties > Redundant path > Present. Dell HBA multipathing using Linux For information about configuring Dell HBA multipathing using Linux, see the Linux administration documentation. Use the Multipath-l commands to display path information.
  • Page 19: Chapter 4: Features Of Dell Hba355I Adapter, Dell Hba355I Front, Dell Hba355E Adapter, Dell Hba350I Mx, Dell Hba350I Adapter, And Dell Hba350I Mm

    HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM The Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM cards support the following features. Dell HBA355e Adapter supports MD1400, MD1420, and ME484 enclosures, and external tape drives (LTO 6/7/8/9).
  • Page 20: Led Activity

    Event management for HBA controllers is through iDRAC and OMSS. See the iDRAC and OMSS documentation for more information . LED activity The Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter controllers are equipped with status LEDs. Table 4. LED behavior for drive ...
  • Page 21: Chapter 5: Installation And Removal Of Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 22: Before Working Inside Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 23: Install The Dell Hba355I Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 24: Remove The Dell Hba355I Front

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 25: Install The Dell Hba355I Front

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 26: Remove The Dell Hba355E Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 27: Install The Dell Hba355E Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 28: Connect The Dell Hba355E Adapter To The Storage Enclosure

    11. Install the system cover. 12. Reconnect the power cables and network cables, and then turn on the system. Figure 12. Install the HBA355e Adapter Connect the Dell HBA355e Adapter to the storage enclosure About this task Perform the following steps to connect HBA355e Adapter to the hard drives in storage enclosures: Steps 1.
  • Page 29 Figure 13. Single Path Daisy Chain Configuration: Cabling HBA355e Adapter with MD1420 and MD1400 Enclosures Figure 14. Single Path Configuration: Cabling of HBA355e Adapter with ME484 Enclosures Figure 15. Multipath Configuration: Cabling HBA355e Adapter with MD1420 and MD1400 Enclosures Installation and removal of cards...
  • Page 30: Connect An Hba355E Adapter To Md24Xx Enclosures

    Figure 16. Multipath configuration: Cabling HBA355e Adapter with ME484 Enclosures Connect an HBA355e adapter to MD24xx enclosures Figure 17. HBA355e adapter card ports—Eight enclosures with multipath configuration for the MD2412 series enclosures Installation and removal of cards...
  • Page 31: Remove The Dell Hba350I Mx

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 32: Install The Dell Hba350I Mx

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 33: Remove The Dell Hba350I Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 34: Install The Dell Hba350I Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 35: Remove Dell Hba350I Mm

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 36 Figure 24. Remove the cable 3. Lift one end of the card and angle it to disengage the card from the card holder on the system board. 4. Lift the card out of the system. Figure 25. Remove HBA350i MM Installation and removal of cards...
  • Page 37: Install The Hba350I Mm

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 38 Figure 27. Install the cable Installation and removal of cards...
  • Page 39: Chapter 6: Driver Support For Dell Hba355I Adapter, Dell Hba355I Front, Dell Hba355E Adapter, Dell Hba350I Mx, Dell Hba350I Adapter, And Dell Hba350I Mm

    The driver for HBA355i Adapter, HBA355i Front, HBA350i MX, HBA355e Adapter, and HBA350i Adapter for VMware ESXi is packaged within the VMware ESXi ISO image that is downloaded from Dell. For more information, see the VMware documentation at www.dell.com/virtualizationsolutions. It is not recommended to have drivers from controllers prior to HBA355e Adapter, HBA355i Adapter, HBA350i MX, HBA355i Front, HBA350i Adapter, and HBA350i MM on the same system.
  • Page 40: Service And Diagnostic Tools

    7. Repeat steps 1 to 6 for all the drivers you require. Windows driver installation Before you install the Windows driver for Dell HBA355i Adapter, Dell HBA355e Adapter, Dell HBA350i MX,Dell HBA350i Adapter, and Dell HBA350i MM you must first create a device driver media.
  • Page 41: Already Installed

    7. Click the Driver tab and click Update Driver. The screen to update the device driver wizard is displayed. Driver support for Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM...
  • Page 42: Linux Driver Installation

    13. Click Finish to exit the wizard and reboot the system for the changes to take place. NOTE: Dell provides the Dell Update Package (DUP) to update drivers on systems running Windows Server 2016 and newer operating system. DUP is an executable application that updates drivers for specific devices. DUP supports command line interface and silent execution.
  • Page 43: Load The Driver While Installing An Operating System

    8. Extract or load the driver. 9. Before proceeding or exiting the driver select menu, disconnect the driver media. Driver support for Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM...
  • Page 44 Ensure that you disconnect the driver media so that the drivers are loaded successfully. If the installation media is deleted, reattach it. 10. Press C or exit to go to the installation. Driver support for Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM...
  • Page 45: Chapter 7: Manage Dell Hba355I Adapter, Dell Hba355I Front, Dell Hba355E Adapter, Dell Hba350I Mx, Dell Hba350I Adapter, And Dell Hba350I Mm Using Hii Configuration Utility

    NOTE: For more information these options, click Help on the upper-right corner of the browser screen. Manage Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM using HII configuration utility...
  • Page 46: Exit The Hii Configuration Utility

    Enter the HII configuration utility. The Device Settings screen displays a list of NIC ports and the Dell HBA355i Front configuration utility. 2. To access the HBA355i Front configuration utility, click Dell HBA355i Front Configuration Utility. The following list of configuration options is displayed: ●...
  • Page 47: Refresh The Topology

    Refresh topology allows you to rediscover the devices. It also helps you detect changes in the devices that are connected to the controller. Steps 1. In the System Setup Main Menu, click Device Settings > Dell HBA355i Front Configuration Utility > Controller Management > Refresh Topology. 2. Click Ok to refresh the topology.
  • Page 48 A confirmation screen is displayed. Click Ok to continue. 4. To choose another device click Next Device in this Enclosure. Manage Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM using HII configuration utility...
  • Page 49: Chapter 8: Update The Firmware Of Dell Hba355I Adapter, Dell Hba355I Front, Dell Hba355E Adapter, Dell Hba350I Mx, Dell Hba350I Adapter, And Dell Hba350I Mm Using Dup

    For iDRAC, click System iDRAC > Maintenance > System Update, upload Windows executable, and then install. Update the firmware of Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM using DUP...
  • Page 50: Chapter 9: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
  • Page 51 Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue. The available benefits vary depending on the Dell Service entitlement purchased for your device. For more information about SupportAssist, go to www.dell.com/supportassist.
  • Page 52: Chapter 10: Troubleshooting

    Troubleshooting To get help with your Dell Host Bus Adapter series, you can contact your Dell Technical Service representative or see https:// www.dell.com/support. Topics: • Known issues Known issues This section explains the known issues and expected behavior of the system when using the Host Bus Adapter.
  • Page 53: Device Settings In Hii Shows Pcie Slot Information

    Device settings in HII shows PCIe slot information Description In HII (System Setup > Device Settings) show additional PCI slot information for Dell HBA355i Front form factor. Applies to HBA355i Front Select drive for operating system installation in legacy mode...
  • Page 54: Chapter 11: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 55 Methods to download firmware and drivers section in this document. Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals >...

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