Dell PowerEdge UCS-71 User Manual

Dell PowerEdge UCS-71 User Manual

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Dell PowerEdge 6 Gbps SAS
HBA and Internal Tape
Adapter
User's Guide

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Summary of Contents for Dell PowerEdge UCS-71

  • Page 1 Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter User’s Guide...
  • Page 2 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 3: Table Of Contents

    ....Contacting Dell ..... .
  • Page 4 Installing the Driver During a Windows Server 2008 or Windows Server 2008 R2 ..Installing a Windows Server 2003, Windows Server 2008 or Windows Server 2008 R2 Driver for a New Controller ....Updating the Windows Driver .
  • Page 5: Overview

    Overview The Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter cards are part of the Dell Serial-Attached SCSI (SAS) controllers solutions. The 6 Gbps SAS HBA and Internal Tape Adapter cards have the following characteristics: • T10 SAS 2.0 compliance with 6 Gbps throughput •...
  • Page 6: Hardware Architecture

    Hardware Architecture Figure 1-1 displays the hardware architecture of the 6 Gbps SAS HBA. The Internal Tape Adapter has a similar architecture except that the SAS connectors are internal. Figure 1-1. Hardware Architecture of the 6 Gbps SAS HBA and Internal Tape Adapter 2x4 external SAS connectors PCI-e connector Overview...
  • Page 7: Operating System Support

    For the latest list of supported operating systems and driver installation instructions, see the system documentation on the Dell Support website at support.dell.com/manuals. For specific operating system service pack requirements, see the Drivers and Downloads section on the Dell Support website at support.dell.com. Related Documentation •...
  • Page 8: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 9: Poweredge 6 Gbps Sas Hba And Internal Tape Adapter Features

    PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter Features This section provides the specifications of the Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter cards. Table 2-1 compares the specifications of the 6 Gbps SAS HBA and the Internal Tape Adapter cards.
  • Page 10 (64-bit only) SUSE Linux Enterprise Server version 11 and SP 2 (64- bit only). Dell-compliant SAS and SATA compatibility Dell-supported direct Dell-supported external Dell-supported internal tape connected end devices tape devices, Dell devices. supported external RBODs. Hardware-based RAID support PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter Features...
  • Page 11: Led Port Activity Feature For 6 Gbps Sas Hba Only

    LED Port Activity Feature for 6 Gbps SAS HBA Only The 6 Gbps SAS HBA controllers are equipped with port activity or status LEDs. The LEDs enable you to quickly determine the status of an external SAS port. Each x4 connector has its own set of LEDs. Table 2-2 describes the color of the LEDs and corresponding SAS port state.
  • Page 12 PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter Features...
  • Page 13: Hardware Installation

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions provided with the product.
  • Page 14 When adding a 6 Gbps SAS HBA or Internal Tape Adapter, remove the blank filler bracket on the back of the system aligned with the PCI-e slot you have selected. NOTE: For more information about your system’s PCI-e slots, see your system’s Hardware Owner’s Manual.
  • Page 15 7 Tighten the bracket screw, if any, or use the system’s retention clips to secure the controller to the system’s chassis. 8 For the Internal Tape Adapter card, connect the cables from the end devices to the controller. See Figure 3-2. NOTE: Although the Internal Tape Adapter has two internal connectors, only one internal tape device is supported.
  • Page 16 For more information on connecting your 6 Gbps SAS HBA to an RBOD enclosure or external tape device see your system’s Hardware Owner’s Manual on the Dell Support website at support.dell.com/manuals. NOTE: The 6 Gbps SAS HBA and Internal Tape Adapter cards do not support installing an operating system on a disk attached to the 6 Gbps SAS HBA or a tape drive.
  • Page 17: Driver Installation

    Driver Installation The Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter cards require software drivers to operate with Microsoft Windows, Red Hat Enterprise Linux, and SUSE Linux operating systems. This section contains procedures for installing drivers for the following operating systems: •...
  • Page 18: Installing The Windows Driver

    This section documents the procedures used to install the Windows driver. Creating the Driver Media To create the driver media: 1 Browse to the Download section for the system on the Dell Support website at support.dell.com. 2 Locate and download the latest 6 Gbps SAS HBA or Internal Tape Adapter card driver to the system.
  • Page 19: Installing The Driver During A Windows Server 2003 Operating System

    "Installing the Driver During a Windows Server 2008 or Windows Server 2008 R2" on page 20, use the media that you created with the Load Driver option to load mass storage drivers. Downloading Drivers From the Dell Support Website 1 Go to support.dell.com. 2 Click Drivers and Downloads.
  • Page 20: Installing The Driver During A Windows Server 2008 Or Windows Server 2008 R2

    NOTE: Use a formatted USB key to provide the driver. For additional details support.dell.com check the Dell Support website at 4 Insert the driver media in the media drive and press <Enter>. A list of SAS controllers is displayed. 5 Select the appropriate driver for the installed controller and press <Enter>...
  • Page 21: Installing A Windows Server 2003, Windows Server 2008 Or Windows Server 2008 R2 Driver For A New Controller

    Installing a Windows Server 2003, Windows Server 2008 or Windows Server 2008 R2 Driver for a New Controller 1 Turn off the system. 2 Install the new controller in the system. 3 Turn on the system. The Windows operating system detects the new controller and displays a message.
  • Page 22: Updating The Windows Driver

    Updating the Windows Driver To update the Windows driver for the 6 Gbps SAS HBA or Internal Tape Adapter card that is already installed on your system, follow the steps given below: NOTE: It is important that you close all applications on your system before you update the driver.
  • Page 23: Installing Linux Driver

    To install the driver for Linux, use the procedures in this section. The driver is updated frequently. To ensure that you have the current version of the driver, download the updated Linux driver from the Dell Support website at support.dell.com.
  • Page 24: Upgrading The Kernel

    Upgrading the Kernel You must reinstall the DKMS-enabled driver packages when upgrading to a new kernel. To update or install the driver for the new kernel: 1 In a terminal window, type the following: #dkms build -m <module_name> -v <module version> - k <kernel version>...
  • Page 25: Gbps Sas Hba Bios

    6 Gbps SAS HBA BIOS The BIOS of the Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter cards have the following features: • Support for multiple SAS controllers • Read-only memory (ROM) BIOS recovery image • POST status error messaging •...
  • Page 26: Configuration Utility

    Configuration Utility Using Configuration Utility 1 Boot the system. 2 Press <Ctrl><C> during POST when prompted. Wait until the operating system completes bootup. Then, restart your system and try again. NOTE: After you press <Ctrl><C>, press <Enter> on the adapter to manage it. NOTE: The configuration utility does not offer the ability to configure tape and RBOD devices.
  • Page 27: Exit Screen

    Exit Screen NOTE: Changes to the SAS BIOS Configuration Utility take effect only when you exit the utility. Use the Adapter List and press <Esc> to save and exit the SAS BIOS Configuration Utility. A similar exit screen appears when you exit other SAS BIOS Configuration Utility screens.
  • Page 28 6 Gbps SAS HBA BIOS...
  • Page 29: Troubleshooting

    Troubleshooting For support and troubleshooting information on your Dell PowerEdge 6 Gbps SAS HBA or Internal Tape Adapter cards, see the Dell Support website at support.dell.com. General Issues NOTE: For more troubleshooting information, see the OpenManage Storage Services User’s Guide on the Dell Support website at support.dell.com.
  • Page 30 • Message: Error obtaining PHY properties configuration information. Description: Fails to read vital configuration page from firmware. Suggested Solution: Reflash the firmware and reboot. Message: Configuration Utility Options Image • checksum error. Description: Fails to read Configuration Utility options from flash. Suggested Solution: Restart and retry.
  • Page 31: Bios Error Messages

    • Message: Adapter configuration may have changed, reconfiguration is recommended! Press CTRL-C to run Dell 6 Gbps SAS HBA Configuration Utility… Description: Start the Configuration Utility and confirm the configuration of the 6 Gbps SAS HBA or Internal Tape Adapter controller.
  • Page 32 Description: Cannot upload the image for the Configuration Utility, its strings file, or its options file. Reload the BIOS. Reflash the firmware. • Message: Unable to load the Dell 6 Gbp SAS HBA Configuration Utility Description: Cannot load the Configuration Utility. This error usually follows one of the four previous messages.
  • Page 33 • Message: MPT BIOS Fault xxh encountered at adapter PCI (xxh, xxh, xxh) Description: – Fault 01: No I/O port assigned to the adapter. – Fault 02: A MPT firmware fault occurred. – Fault 03: No image for firmware download boot. –...
  • Page 34 • Message: SAS Address NOT programmed on controller in slot xx Description: The SAS address (World Wide ID) equals zero and is not programmed. • Message: Bus master ERROR! Description: The bus master enable was not set for the chip. Troubleshooting...
  • Page 35: A Updating The Firmware

    PowerEdge Service and Diagnostic Utilities media that is shipped with your system. You have to perform a manual update. For the latest firmware package updates and update procedures, see the Dell Support website at support.dell.com. Appendix A: Updating the Firmware...
  • Page 36 Appendix A: Updating the Firmware...

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