Chapter 5: Troubleshooting; How Can I Troubleshoot My Display - Raymarine E120W Installation Manual

Chapter 5: Troubleshooting

Chapter 5: Troubleshooting
Introduction
This chapter provides information on troubleshooting your Raymarine E-Series Display
at installation, and how to get assistance from Raymarine.

5.1 How can I troubleshoot my Display?

All Raymarine products are, prior to packing and shipping, subjected to
comprehensive test and quality assurance programs. However, if you cannot
successfully install your Display unit, this section will help you to identify the most
likely cause and show the corrective action required.
If, after referring to this section, you are still having problems with your Display, contact
your local dealer, national distributor or Raymarine Technical Services Department for
further advice.
Always quote the product serial numbers which are printed on the back of each unit.
Installation problem
Solution
Display does not power up
• Check power supply cable is sound and that all connections are tight and free from corrosion.
• Check relevant fuses.
• Check power source is of the correct voltage and sufficient current.
My display switches off
• Check power input connection is secure at the rear of the Display(s).
• Check power cable for damage or corrosion.
• Check your boat's power supply for faulty connections or insufficient cable diameter.
No link between E-Series Displays
• Check all units are switched on.
• Check SeaTalk High Speed cable is not of third party manufacture.
• Check SeaTalk High Speed cable is connected to both displays and free from damage or corrosion.
• Check SeaTalk High Speed switch or Crossover Coupler correctly connected (see Installation
Guide).
• For each display, check system diagnostics via Setup Menu.
How do I upgrade my Display software?
Visit www.raymarine.com and click on Support to download the latest software. Follow the instruc-
tions included with these downloads.
How do I reset my display?
Via the system setup menu. For details refer to your reference manual (
page 240
).
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