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Similar events are grouped together in categories. The alert category is in the following format: severity -
device, where:
• severity is one of the following severity levels:
– Critical. A key component in the server is no longer functioning.
– Warning. The event might progress to a critical level.
– System. The event is the result of a system error or a configuration change.
• device is the specific device in the server that caused the event to be generated.
Serviceable
Specifies whether user action is required to correct the problem.
CIM Information
Provides the prefix of the message ID and the sequence number that is used by the CIM message
registry.
SNMP Trap ID
The SNMP trap ID that is found in the SNMP alert management information base (MIB).
Automatically contact Service
You can configure the Lenovo XClarity Administrator to automatically notify Support (also known as call
home) if certain types of errors are encountered. If you have configured this function and this field is set
to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo
Support to call, you can perform the recommended actions for the event.
Note: This documentation includes references to IBM web sites, products, and information about
obtaining service. IBM is Lenovo's preferred service provider for the Lenovo server products.
For more information about enabling Call Home from Lenovo XClarity Administrator, see
sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/admin_setupcallhome.html
events that automatically notify Support" on page 6
Controller events that are called home to Lenovo Support.
User Action
Indicates what actions you should perform to solve the event. Perform the steps listed in this section in
the order shown until the problem is solved. If you cannot solve the problem after performing all steps,
contact Lenovo Support.
XCC events that automatically notify Support
You can configure the XClarity Administrator to automatically notify Support (also known as call home) if
certain types of errors are encountered. If you have configured this function, see the table for a list of events
that automatically notify Support.
Table 1. Events that automatically notify Support
Event ID
FQXSPEM4014I
FQXSPEM4015I
FQXSPEM4025I
FQXSPEM4026I
6
ThinkSystem SE350 and ThinkSystem SE350 Enclosures Messages and Codes Reference
for a consolidated list of all Lenovo XClarity
Message String
The RAID controller has problem with the battery. Please contact technical
support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5])
The RAID controller detected unrecoverable error. The controller needs
replacement.([arg1],[arg2],[arg3],[arg4],[arg5])
One or more virtual drive have problem. Please contact technical support to
resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5])
Drive error was detected by RAID controller. Please contact technical support
to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5])
http://
. In addition, see
"XCC
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