Screen Problems; Networking Problems - Lenovo 10HC User Manual

• Ensure that the storage drive the computer starts up from is listed as the first startup device in the Setup
Utility program. Refer to "Changing the startup device sequence permanently" on page 38.
Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. In such
cases, you might need to replace the storage drive.

Screen problems

This section provides solutions to screen-related problems.
My screen goes blank while the computer is on
Solutions:
• The computer voltage matches the voltage available at the electrical outlet for your country or region.
• Press a key to exit the screen saver.
• Press the power button to resume the computer from sleep or hibernation mode.
• The brightness and contrast is set correctly.
• If the screen goes blank when I start some application programs, install the device drivers for the
application programs. Refer to the documentation for the affected application program to check whether
any device drivers are required.
The image appears to be flickering
Solutions:
• The screen might be affected by interference from nearby equipment. Magnetic fields around other
devices, such as transformers, appliances, fluorescent lights, and other monitors might be causing the
problem. Move fluorescent desk lighting or any equipment that produces magnetic fields farther away
from the screen. If this does not correct the problem, turn off the computer. Then, adjust the placement of
the computer and other devices so that they are at least 305 mm (12 inches) apart. Turn on the computer.
• Reset the refresh rate supported by the computer.
1. Right-click a blank area on the desktop.
2. Depending on your Windows version, do one of the following:
– For Windows 7: Click Screen resolution ➙ Advanced settings.
– For Windows 10: Click Display settings. On the Display tab, click Advanced display settings ➙
Display adapter properties.
3. Click the Monitor tab, and then reset the refresh rate to be the highest and noninterlaced.
The image is discolored
Solution: The screen might be affected by interference from nearby equipment. Move fluorescent desk
lighting or any equipment that produces magnetic fields further away from the screen. If the problem
persists, do the following:
1. Turn off the computer.
2. Adjust the placement of the computer and other devices so that they are at least 305 mm (12 inches)
apart.
3. Turn on the computer.

Networking problems

This section provides solutions to networking-related problems.
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Chapter 6 Troubleshooting, diagnostics, and recovery
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