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Telephone User Guide
9404 and 9408 Models
May 2013

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Summary of Contents for Avaya 700500205

  • Page 1 Telephone User Guide 9404 and 9408 Models May 2013...
  • Page 2: Table Of Contents

    Introduction - the 9404 and 9408 Telephone Description of Features and Buttons ______________________________________________ 3 Making and Receiving Phone Calls _______________________________________________ 7 Forwarding Calls ______________________________________________________________ 8 Conference Calls ______________________________________________________________ 9 The History Log ______________________________________________________________ 10 Contacts ___________________________________________________________________ 11 Options & Settings ___________________________________________________________ 12 Bridged Calls ________________________________________________________________ 15 Call Park ___________________________________________________________________ 15 Auto Dial ___________________________________________________________________ 16...
  • Page 3: Description Of Features And Buttons

    Description of Features and Buttons Use the table below for detailed descriptions of the buttons and features of your 9404 or 9408 telephone. Name Description An illuminated red light in the upper-right corner of your phone indicates you have voice mail messages Call/Message Waiting waiting.
  • Page 4 9404 Telephone Buttons and Features Refer to the table on the previous page for more detailed descriptions of the buttons and features shown. Page 4...
  • Page 5 9408 Telephone Buttons and Features Refer to the table on the page 3 for more detailed descriptions of the buttons and features shown. Page 5...
  • Page 6 Description of Icons in the Display Icons are provided in the telephone display to indicate call status and navigation choices. The icons that appear in the phone display are described in the following table. Icon Description Missed call. Incoming call is ringing. Call is active.
  • Page 7: Making And Receiving Phone Calls

    Making and Receiving Phone Calls When you receive an incoming call, the incoming call is usually selected automatically. If you are already on a call or if you receive more than one incoming call at a time, you may need to select the call you want to answer manually. Answer an incoming call in one of the following ways: If you are not on another call, lift the handset, or a.
  • Page 8: Forwarding Calls

    Transferring a Call Press Phone to view the main Phone screen, if necessary. Select the line with your active call that you wish to transfer. Press Transfer. Your caller will be placed on hold. As if dialing it directly yourself, dial the telephone number you will transfer your caller to. You may use your Outgoing Call History or Contacts to dial the number all as well.
  • Page 9: Conference Calls

    Remote Access to Call Forwarding (available only on request) Turn your Call Forwarding feature on or off from the convenience of any phone. Using a private pin code assigned to you, follow the steps below to remotely control your Call Forwarding settings. You may set a number to which your calls will be forwarded, or turn off call forwarding if it is already on.
  • Page 10: The History Log

    Placing a Conference Call On Hold Press Hold during a conference call. Note: When your conference call is on hold, the other parties can still talk to one another. To resume the call, press the feature button next to the line that is conferenced. Dropping a Person from a Conference Call Press Phone to view the main Phone screen, if necessary.
  • Page 11: Contacts

    Removing an Entry from the History Log Press History button. Scroll right or left to view separate lists of your Answered, Outgoing, or Missed calls. Scroll up or down to view the numbers in the selected list. Stop at the number you want to delete and press More, then press Delete. Press Delete again to confirm, or press Cancel if you do not want to delete it.
  • Page 12: Options & Settings

    Adding a new contact Press Contacts Press More, then press New. Enter the Name using the dial pad. i. Press the number key that corresponds to the letter or number you want to enter until the letter or number is displayed. The number zero is used as a space key. ii.
  • Page 13 Setting Visual Alerts When the Visual Alerting option is turned on, incoming calls cause the LED in the top right corner of the phone to flash. You can turn Visual Alerting on or off. Press Home button. Scroll to Call Settings. Press Select or OK.
  • Page 14 Adjusting the brightness or contrast of the display Press Home button. Scroll to Screen & Sounds. Press Select or OK. Select Screen & Sound Options. Select Brightness or Contrast. Press Change or OK. Scroll to the right or left to adjust the brightness or contrast. Press Save or OK.
  • Page 15: Bridged Calls

    You may be asked to enter your mailbox number and/or password, depending on your voice mail settings. Call Park The Call Park feature retrieves a call on hold from any other Avaya telephone within the system. Parking a Call Answer the call.
  • Page 16: Auto Dial

    Auto Dial Use the Auto Dial button to store one number. The number of Auto Dial buttons available depends on your phone set type and features. Programming Auto Dial Press Phone to view the main Phone screen, if necessary. Scroll right or left to access the Abr Program feature. Select Abr Program button, followed by any button labeled SD.
  • Page 17: Voice Mail

    Voice Mail Press the Message button to connect directly to your voice mail system. The lighted Message button and a red light on the upper right-hand corner of your telephone indicate when you have messages waiting. Logging Into Voice Mail To log in to your voice mail, press the Message button or dial 7100.

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