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First try the solutions suggested here for assistance and to possibly avoid a service call.
If you experience
Washer not performing as expected (cont.)
Washer won't run or fill,
washer stops working
Washer won't run or fill,
washer stops working (cont.)
Washer not draining/
spinning, loads are still wet
16
TROUBLESHOOTING
Possible Causes
Check for proper water supply.
Check proper electrical supply.
Normal washer operation.
Washer may be tightly packed.
Not using HE detergent, using
too much HE detergent.
Small items may have been caught in
pump or between basket and tub, which
can slow draining.
Using cycles with a lower spin speed.
Both hoses must be attached and have water flowing to inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Plug power cord into a grounded 3-prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not interrupt cycle.
Washer may be stopped to reduce suds.
Remove several items, rearrange load evenly around the washplate. Close
lid, touch and hold START/PAUSE/Unlock Lid button.
Add only 1 or 2 additional items after washer has started.
Do not add more water to the washer.
Only use HE detergent. Suds from regular detergents can slow or stop
the washer. Always measure detergent and following detergent directions
based on your load requirements.
To remove suds, cancel cycle. Select RINSE & SPIN. Touch and hold START/
PAUSE/Unlock Lid button. Do not add more detergent.
Empty pockets and use garment bags for small items.
Cycles with lower spin speeds remove less water than cycles with high
spin speeds. Use the recommended cycle/speed spin for
your item.
Solution
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