Service / Warranty - Gardena 11000 AS CLEAR Operator's Manual

9. SERVICE / WARRANTY

Service:
Please contact the address on the back page.
Warranty statement:
In the event of a warranty claim, no charge is levied to you
for the services provided.
GARDENA Manufacturing GmbH grants a warranty for all
original GARDENA new products for two years from the
date of original purchase from the retailer, provided that
the devices have been for private use only. This manufac-
turer's warranty does not apply to products acquired sec-
ond hand. This warranty includes all significant defects of
the product that can be proved to be material or manufac-
turing faults. This war ranty is fulfilled by supplying a fully
functional replacement product or by repairing the faulty
product sent to us free of charge; we reserve the right
to choose between these options. This service is subject
to the following provisions:
• The product has been used for its intended purpose as
per the recommendations in the operating instructions.
• Neither the purchaser nor a third party has attempted
to open or repair the product.
• Only Original GARDENA replacement parts and wear
parts have been used for operation.
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• Presentation of the receipt.
Normal wear and tear of parts and components (such as
blades, blade fixing parts, turbines, light bulbs, V-belts /
toothed belts, impellers, air filters, spark plugs), visual
changes, wear parts and consumables are excluded from
the warranty.
This manufacturer's warranty is limited to replacement and
repair of products in accordance with the abovementioned
conditions. The manufacturer's warranty does not consti-
tute an entitlement to lodge other claims against us as
a manufacturer, such as for damages. This manufacturer's
warranty does not, of course, affect statutory and con-
tractual warranty claims against the dealer / retailer.
The manufacturer's warranty is governed by the law of
the Federal Republic of Germany.
In case of a warranty claim, please return the faulty prod-
uct, together with a copy of the receipt and a description
of the fault, with postage paid to the service address.
Consumables:
The impeller is a consumable and is not included in the
warranty.