Before Calling For Service - LG HOM-BOT CR5 65 Series Owner's Manual

Check the following before you call for service.
Problem
The power supply cannot be
turned on.
The power supply
automatically turns off.
The Robot Cleaner will not
charge.
Suction power becomes
weak.
Noise becomes louder.
The Robot Cleaner will not
activate.
The lower brush does not
rotate.
Movements or travel path are
abnormal.
The Robot Cleaner cannot
be activated with the remote
control.
The Robot Cleaner does
not recognize the Magnetic
Wall strips or bumps into
an object even though it is
surrounded by Magnetic Wall
strips.
The Robot Cleaner bumps
into the Magnetic Wall strip
and moves it.

BEFORE CALLING FOR SERVICE

Check that the power switch is turned on.
This is not a failure. Robot Cleaner has its own power saving
function.
If it is not used for ten minutes after the power supply is turned on,
the power will automatically turn off.
s Check whether the main power switch is turned on.
s Remove objects around the home station.
s Confirm that the power supply is connected to the home station.
s Wipe the charging terminals with a dry cloth.
s Check whether there is foreign material blocking the suction port.
s Empty the dust bin.
s Clean the dust bin filter.
s Confirm that the dust bin has been mounted properly.
s Confirm that the dust bin filter has been mounted properly.
s Check whether foreign material is caught in the brush.
s Confirm that the power switch is turned on.
s Confirm that the battery has been charged.
s Clean the brush.
s Confirm that the brush has been mounted properly.
s Carefully wipe the sensors with a dry soft cloth.
s If the ultra microfiber mop is attached, confirm that it is mounted
properly.
s Turn the main power switch off and on.
s Replace the remote control batteries.
s Confirm that the control is within the coverage area of the main
unit, which is less than 3 m.
s Check whether the main power switch is turned on.
s Use only the Magnetic Wall strip provided with the product or
strips purchased from LG Electronics. The product may not
recognize third-party magnetic strips.
s If using multiple strips to surround an object, make sure they
form a continuous line with no gaps.
s Do not overlap the ends of the Magnetic Wall strips.
s The Magnetic Wall strips must be placed at least 6 inches from
the object you wish to protect.
s If the Magnetic Wall strip slides on smooth flooring, use
removable tape such as gaffer's or painter's tape to keep the
strip in place.
Solutions
65