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Figure 7. ESD Packaging
Transporting Sensitive Components
When transporting ESD-sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place
these parts in anti-static bags for safe transport.
ESD Protection Summary
It is strongly suggested that all field service engineers use the traditional wired ESD grounding wrist strap and protective
anti-static mat at all times when servicing Dell products. In addition, it is critical that engineers keep sensitive parts separate
from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.
Lifting Equipment
NOTE:
Do not lift greater than 50 pounds. Always obtain assistance from another person or persons, or use a mechanical
lifting device.
Adhere to the following guidelines when lifting equipment:
1. Get a firm balanced footing. Keep your feet apart for a stable base, and point your toes out.
2. Bend your knees. Do not bend at the waist.
3. Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting the force of the load.
4. Lift with your legs, not your back.
5. Keep the load close. The closer it is to your spine, the less force it exerts on your back.
6. Keep your back upright, whether lifting or setting down the load. Do not add the weight of your body to the load. Avoid
twisting your body and back.
7. Follow the same techniques in reverse to set the load down.
Working on your computer
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