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Troubleshooting
Scheduled Watch or Record doesn't occur
•
Check Schedule for timer conflicts. Go to page 42 for instructions.
•
Make sure the wands of the G-LINK cable are placed in front of the remote sensor(s) on the component(s).
•
Make sure your VCR is turned off during the time you've scheduled to record a program because the system turns the VCR on when
it starts recording (if it's already on when recording starts, the system will turn it off).
•
Make sure there is a tape in the VCR and that the VCR is connected properly.
•
Be sure that you set up the VCR in the GUIDE Plus+ Setup menus. If you don't complete the Configuring for a VCR steps
successfully, the Record option won't be available. Go to page 19 for detailed instructions.
•
If a cable box is attached to your TV/DVD, make sure you set it up correctly in the GUIDE Plus+ Setup menus. Go to page 17-18 for
detailed instructions.
The Remote Control Doesn't Work
•
Something might be between the remote and the remote sensor on the component. Make sure there is a clear path.
•
Maybe the remote isn't aimed directly at the component that you're trying to operate.
•
The remote might be in the wrong mode. To be in DVD mode, press DVD on the remote before you press any other buttons. If
you're operating the TV, press the TV button first, etc.
•
Maybe batteries in remote are weak, dead or installed incorrectly. Put new batteries in the remote. (Note, if you remove the
batteries, you may have to reprogram the remote to operate other components.)
•
You might need to drain the remote's microprocessor: remove batteries and press the number 1 button for at least 60 seconds.
Release the 1 button, replace the batteries, and (if necessary) program the remote again.
Problems with V-Chip/Parental Controls
The rating limits don't work
•
You must lock the settings. Go to the TV MAIN MENU (press MENU on your remote), select Parental Controls (press 6 on your
remote), select Lock Parental Controls (press 6 on your remote).
I don't remember my password and I want to unlock the TV
•
If you forget your password, simultaneously press and hold VOL - on the front panel and VOL - on the remote for 3 seconds.
Nothing appears on the screen, Parental Controls simply unlock and you can re-enter a password via Lock Parental Controls.
The V-Chip won't let me watch a program even though it's not rated as violent.
•
Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set NR to View separately in order to
view movies with an NR rating.
88
Chapter 7
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