Abbott NeuroSphere 3875 User Manual page 74

Table 6. Possible causes and solutions for potential
issues
Problem Possible Cause
The user's hand is
blocking the Bluetooth
wireless antenna.
Bluetooth wireless
connection is not
strong.
70
Possible Solution
Try holding the patient
controller differently.
Decrease the distance
between the patient
controller and the
generator. Ensure the
patient controller is in
Bluetooth wireless range
of the generator (within
3 ft or 0.9 m).
Turn on Bluetooth
wireless technology on
your patient controller if
communication is
disabled.
1. 1. Return to the patient
controller Home
screen and tap
Settings.
2. 2. Tap Bluetooth, then
tap the Bluetooth
toggle button.
NOTE: If you turn
Bluetooth wireless
technology off and on
or reset the app, it
will take longer to
reconnect to your
generator.
Move to another location
so the patient controller
and generator are away
from other devices that