Troubleshooting; Checkpoints - Samsung WD9 T4 Series User Manual

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Troubleshooting

If there is any problem, check the information message on the LED screen and follow the on-
screen instructions.
If the problem persists, please contact the service center.

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the
suggestions.
Problem
Does not start.
Water supply is
insufficient, or no
water is supplied.
After a cycle,
detergent remains in
the detergent drawer.
WD95T4046CE_04215J-00_EN.indd 51
• Make sure the washing machine is plugged in.
• Make sure the door is properly closed.
• Make sure the water taps are open.
• Tap
Start/Pause to start the washing machine.
• Make sure Child Lock
• Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and will do quick
drain.
• Check the fuse or reset the circuit breaker.
• Check if power is supplied properly.
• Low voltage detected.
- Check if the power cord is plugged in.
• Make sure laundry is not caught in the door.
• Fully open the water tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufficient water pressure.
• Make sure that the cold water tap and the hot water tap are
properly connected.
• Clean the mesh filter as it may be clogged.
• Make sure the washing machine is running with sufficient
water pressure.
• Make sure the detergent is added to the centre of the
detergent drawer.
• Make sure the rinse cap is inserted properly.
• If using granular detergent, make sure the detergent selector is
in the upper position.
• Remove the rinse cap and clean the detergent drawer.
Action
is not activated.
English 51
2021/3/4 9:39:16

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