Troubleshooting - Sony Cyber-shot DSC-12 Operating Instructions Manual

Troubleshooting

If you experience trouble with your camera,
try the following solutions.
1 First check the items on the tables below.
If code displays "C:ss:ss"
appear on the screen, the self-
diagnosis display function is
working (page 108).
Battery and power
Symptom
The battery remaining
indicator is incorrect, or
sufficient battery
remaining indicator is
displayed but the power
runs out soon.
The battery runs down too
quickly.
96
Troubleshooting
2 Should your camera still not work
properly, press the RESET button on the
bottom of the camera using a fine-tipped
object, then turn on the power again. (All
the settings including date and time are
cleared.)
Cause
• You have used the camera in an extremely cold
location.
• The batteries are discharged.
• The battery contacts or the terminals on the
battery cover are dirty.
• The memory effect has occurred in the Nickel-
Metal Hydride batteries (page 12).
• A deviation has occurred in the remaining
battery time.
• The batteries are dead (page 119).
• You have used the camera in an extremely cold
location.
• The batteries are not charged enough.
• The batteries are dead (page 119).
3 Should your camera still not work
RESET button
Solution
p See page 116.
p Install charged batteries (page 13).
p Wipe any dirt off from them with a dry cloth (page 13).
p Charge tha batteries only after using up the existing charge to
correct it.
p Charge the batteries only after using up the existing charge so
that the battery remaining indicator functions correctly
(page 14).
p Replace the batteries with new ones.
p See page 116.
p Charge the batteries (page 11).
p Replace the batteries with new ones.
properly, consult your Sony dealer or
local authorized Sony service facility.